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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 3.4 out of 5 stars with 25 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

52%would recommend to a friend

Customers are saying

Customers are positive about the great picture quality of the 65" Class M-Series Quantum Series LED 4K UHD TV. They appreciate the awesome sound quality as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Rated 3 out of 5 stars

    Respectable entry 4K TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an LCD 4K tv of this size, being under $1000, it is a reasonable 4K entry tv. For 4K movies, it is good. Contrast ratio is good when watching streaming movies in 4K with dolby HDR. Has 4 ports for hdmi, optical, and good compatibility for PC usage too. Refresh rate was important for me for gaming. Playing games, I noticed no lag playing ps4 (launch model) and nintendo switch. PS4 worked good with HDR mode, although colors looked washed out while contrast ratio in supported games was good (Horizon and Ghost of Tsushima). Only issue I have with this model, is the few dimming points, than depending on scene of movie, can have some weird effects of making someone's face very bright and detailed, and a dark wall right next very dark and pixelated. The LCD back panels are distracting too, as in bright light solid colors, such as playing Breath of the Wild with blue skies, or Shadow of the Colossus, the sky is obviously marked by the backpanel vertical bands. Best plus is the user interface with built in apps. Being able to watch Disney+, amazon prime, netflix, hulu and youtube straight from tv, dismissing need to plug in fire stick.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV. Easiest setup ever?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely dreaded setting up a new TV. Always have to go through what seems like hundreds of steps to be able to watch a tv after plugging in the cable box. This one pretty much did it all by itself. Answered a few questions like language, room tv is in and it took off by itself. When it was done, in only a few minutes, it came on and we were ready to watch. Now I admit, I have not purchased a tv in about 9 years so maybe all of them do this now. But I was impressed. Great picture, great sound and it's big enough that it can be seen from the far back wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I can live with it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch vizo led -m- series quantum series -2160p smart 4k uhd with hdr tv picture mode has to be set every time I turn the tv on and a couple time the tv turn itself on. I call vizio support and I was told to reset the tv . I did that and I am still having the same problem .This suppose to be a smart tv maybe it will reset itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V.!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have ever owned, the colors are flawless! Gaming is awesome! I have always went with Samsung, but I did my research on this tv and it was well worth it. Samsung better step their game up cause Vizio definitely has!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good thing about this tv is the graphic quality on the rare occasions it works at all. I’m never buying another Vizio. I constantly have to hard reset it once a day. And connect it to my internet a few times a day because it constantly disconnects. This makes it so I can’t stay connected with apps including the Xfinity app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's a great tv for anyone that wants a big screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanna start by saying this product is worth the money it does a great job showing nice movies and when gaming as well it's just crystal clear also like the features it come with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly turns off. Volume won't work at times till I unplug and pkug back in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great budget 65” Smart TV.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality picture and lightning- A+ streaming system as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work out for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult turning tv on and off with the remote...vizio advised me to return the tv after we performed troubleshooting tasks. I loved my previous Vizio tv before getting this one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    60Hz refresh rate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is advertising 120Hz refresh rate but in reality the panel can only provide 60Hz. I've spent way too much time trying to figure out why the TV is stuck at 60Hz. Also there is no way to opt out of any TOS or privacy policy. You can't use the TV otherwise. The smart TV menu would promote shows and apps for watching shows until today I saw an ad for Klarna, a shopping app. I'm already past my return window. This will be fun...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inferior

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dark and worse than my 5 year old LG. Unlikely to buy Vizio product again...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I keep getting this review email, I decided to get up and look at the model of the tv we bought and noticed that the tv's model number that best buy sent to us is a M657-GO. It is not the 2160p model that we bought. Go figure...... gonna do some more checking before I pursue....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T.V. Thank you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, Great quality, Sounds awesome! I always wanted a television for movies, gaming, etc..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You will definitely get your money worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV, the quality is amazing. I recommend anyone to my this TV. The price not so bad either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture is just ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is just ok not that happy with it.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Tayb, We’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD ( or UHD) signal. You can also individually adjust your picture settings in the menu. If you’d like any assistance adjusting these settings, our customer support team would love to help you at 1-855-833-3221 VIZIO

  • Rated 5 out of 5 stars

    Best TV I’ve ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the greatest quality for the money. More apps to choose from than most TVs offered on market

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart tv is great. Picture quality is very good. Setup was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the sound sounds like stereo. All around good tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks amazing and the sound is even better. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv, have had no problems with it at all.

    I would recommend this to a friend
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