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Customer reviews

Rating 4.5 out of 5 stars with 137 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the HT802 Telephone Adapter's easy setup process, affordable international calling rates, and compact design. The adapter is also USB-powered, making it convenient to use. While some customers have experienced service issues with Vonage, the adapter itself is generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 137 reviews
  • Pros mentioned:
    Easy setup, Price

    Rated 4 out of 5 stars

    Nice savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, convenient app for my cell. Glad to be saving money.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Replaced old Vonage Adapter, works like a charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast setup, clear calls, all good. Very inexpensive!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    UPGRADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a badly needed upgrade from my original adapter. I was only reminded of it when logging into my Vonage account. I now experience clearer phone calls and rare disconnects. It's worth the $10 than buying directly from Vonage. Only wish I did this sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Vonage made changes to their equipment. No call drops, voice quality is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Service issues

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy product to install and begin using. The reception is good as well. The service isn't much of a saving after an allotted time with the service, however. Not saving money anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Vonage - HT802 Telephone Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vonage asked me to replace the old one and agreed to reimburse me for it. Incoming calls were not getting through with the old one. THe new one seems to work well so far, so I conclude that the call-drop issue was due to malfunctioning vonage adapter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my Vonage home phone it’s very good price and working perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Service issues

    Rated 4 out of 5 stars

    Immediate replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went out and bought this with no notice one night when my old (eight years plus) adapter died mid-call. Got it home and hooked up - working fine since. The service has issues sometimes, but I don't know if that's specific to this device or something else.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality
    Cons mentioned:
    Contract

    Rated 1 out of 5 stars

    Keep getting calls for collection from old owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vonage call quality is good. You still have to sign a 1 year contract with even if you are buying unit. Other thing is I kept getting collection calls for original owner :)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Vonage box went out in a storm and it was nice to be able to just go to my local Best Buy and pick it up. It was easy to install and it fixed the problem in minutes not days.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Excellent replacement of my original Vonage box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my original 2-line Vonage adapter, which has served me well over the years, but tried a new one when there were some problems with my service, which has since cleared up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $10 a month it's awesome. I would recommend this to friends and family. All you need is internet connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement over the old Vonage Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to your old Vonage box. Device is now powered my USB cable and tiny to boot. I upgraded my old router after many years of service and could not be happier with the new.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Vonage Is The Way To Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a few dollars a month, my wife can call her family in Germany. This telephone adapter was easy to setup, and with a quick call to Vonage, I had it registered. Price is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Easy set up and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vonage apps and getting the account setup was really easy. Hardware worked great when I plugged it in. Would recommend this for someone who would like a land line type of phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Vontage customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the smallest, easiest to use modem yet from Vonage. Uses a USB Micro to power and is small enough that you do not even notice it. Roughly the size of an  tv (3rd gen).

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my old Vonage box. It was easy to set up and uses very little electric. It's by far the best box I've had from Vonage and the price was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Vonage for 10 years that broke. This is the new version: more stylish and very easy to install even if you already have an account like we did.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Worked great! Installed within 5 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is an inexpensive ($10) compared to previous one ($40). I am pleased to see improvements over the last one. It is a simpler design and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my old vonage adapter. Just went on my vonage account and punched in the serial number for this adapter and it worked no problem

    I would recommend this to a friend
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