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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2218 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the CS5119-2 DECT 6.0 Expandable Cordless Phone System's ease of use, sound quality, and price. Many also highlighted the phone's good range, decent battery life, and useful features. While some users wished for a louder volume and clearer display, the positive feedback on ease of use and sound quality outweighs these minor concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,218 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    review for VTech Expandable Cordless Phone:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ### VTech Expandable Cordless Phone Review Last month, I made the excellent decision to purchase the VTech Expandable Cordless Phone. My experience with this phone has been overwhelmingly positive, and I wanted to share my thoughts on why this might be the perfect addition to your home or office. #### Installation & Setup One of the standout features of the VTech cordless phone is how incredibly easy it is to install and set up. Right out of the box, the instructions were clear and straightforward, allowing me to get both phones up and running in no time. Whether you're tech-savvy or not, the setup process is designed to be hassle-free, ensuring you can start using your new phones without any headaches. #### Clarity of Sound When it comes to cordless phones, one of the most critical factors is the clarity of the voice during calls. The VTech Expandable Cordless Phone excels in this area, providing crystal clear sound quality that has made communication far more enjoyable. Whether I'm taking a call from a room away or using the speakerphone, the voice quality remains crisp and clear, allowing for effortless conversations. #### Ease of Use Another significant advantage of the VTech phone is how easy it is to dial and navigate through the different features. The keypads are well-designed, responsive, and the screen displays are intuitive. This ease of use extends to both handsets, making it simple for users of all ages to make calls, access the phonebook, and utilize other functions without confusion. #### Performance of Both Phones The package came with two handsets, and I'm pleased to report that both phones have performed exceptionally well. Whether I'm in different rooms or on different floors, the connection remains stable, and the sound quality is consistent. The expandability feature also means that I can add more handsets in the future, which is a fantastic option for larger homes or offices. #### Final Thoughts In conclusion, the VTech Expandable Cordless Phone has proven to be a reliable, user-friendly, and high-quality choice for my communication needs. From the easy installation and setup to the excellent voice clarity and functionality, every aspect of these phones has met or exceeded my expectations. If you're in the market for a new cordless phone system, I highly recommend considering the VTech as a top contender.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my landline phone and this was perfect. Affordable and sleek. Sits flush against the base and is slimmer than our old phone. The color is great and the ringtones are fun to play around with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Worth every dollar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was exactly what we needed for my elderly mom. Easy to install. Great design. Clear sound.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    modern cordless phone for land line home/office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use home phone that looks stylish and has quality sound, an easy to use keypad and screen to view options and see missed calls, dialed/received calls, etc. Cordless lightweight handheld device. Charges quickly and battery lasts a long time when left away from docking station. Option for message machine if desired.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective, easy to set up, easy to wipe clean, loud enough to hear throughout the whole house & excellent reception.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Old man buys inexpensive little phone and is happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use once you read the manual. I downloaded the manual from the web and copied, customized and printed the instructions i needed to use a phone like this that I never had before. At 79 years old, it was hard to read the small printed paper instructions, thus the download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expandable VTech Cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most likely one of the few people with a house phone. My Uniden died after a good decade of service. Replaced the upstairs phone with a VTech. I knew I wanted another VTech in the house. Great addition to mancave/office. The reliability and the user interface is my top options on why I went with the VTech. You can get other models in red but with the desktop or wall hanging capability. Nice to free up desk with having this on the wall. Very easy to get connected to Spectrum Voice services. The newer 6.0 frequency with the digital technology is just amazing. Calls are crystal clear. I have had this phone for about 45 days and is a great buy in my mind. Two thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life sound and clarity. Build quality is OK, the plastic feels kind of like a cheap toy but it is holding up well with my family that can be kind of hard on phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great color. Red is beautiful. The signal is similar to others.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Value Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone at a very reasonable price. Does exactly what I expected and needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Vetch Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. I like the Color choice because it matches well with my home decor colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works liks a regular landline phone its features are cool. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice, economical phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional land telephones. Easy to use, nice clear signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Just Love My Phone THANKS Best Buy it is Bless Best STORE Even

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product can’t beat it well worth it great deal I would buy it again works great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing phone! I had many, but the best one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone! I've had many, but the best one! Buy it, you can see for yourself! Great price and works well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    vtech cordless phone with 2 handsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a basic model and found I couldn't set it for the answering machine to answer after only 2 rings.. However some of the functions (and I suspect that includes this one) depend on the program used by my landline service. My model does work well with my provider's program in other ways. I especially like the way it allows me to block calls. Most importantly I chose vtech because i was happy with my old vtech that I'd had for years and so decided to stay with the brand. Before buying my old vtech I'd gone through several similar cordless sets put out by other companies but that didn't last more than 2-3 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home telephone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good telephone that match’s up well and good signal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my VTECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new VTECH phones cordless easy to talk and convenient for daily house calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone before and instead of replacing the batteries we decided to get new ones instead. Very happy with our purchase and the fast delivery

    I would recommend this to a friend
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