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Customer reviews

Rating 4.6 out of 5 stars with 705 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage capacity and ease of use of the My Book 3TB External USB 3.0 Hard Drive. Its reliability and reasonable price point are also frequently praised, along with the convenient USB connection and relatively small size. While some users noted occasional noise and connection issues, the positive feedback on storage, ease of use, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 705 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Storage device for my personal information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the My Book, 3Tb, for the purpose of containing all of my personal information from my computer. The main reason was incase my computer ever failed I would still have the info that I had prior to failure. So far it has met or exceeded my specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Quick Mini Server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a 1 TB WD External hard drive for personal use. I recently took up photography and have needed a ton of extra space and since I already knew how my 1 TB was and how good of a purchase that has been, I did not hesitate to get the 3 TB version. It is reliable, quick and easy to use. I have seen other similar devices that my friends use and it doesn't look like there is that much of a difference, I just decided to go with WD as I am familiar with them and have loved using their products.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    good price good space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after spending some time using portable hd, I had to move to an external hd with greater capacity. I have chosen to keep the WD, very reliable and have a very good and reliable management software that I have used for years

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Does what I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what I need it to do. Something sort of a long term storage without having to store so many things on there that are too important if that make sense. The only reason for four stars is because, while this is on, if you turn your computer on (or in my case my computer can't speak for everyone else) your computer will not boot up. I've tried changing the settings in the bios and see if that would make a difference but it hasn't. I have to have it off first and then turn my computer on and then turn it on to get it to work. It's kind of annoying but besides that little blip for me, I would definitely recommend this to someone looking for a HDD.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Solid drive at an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra drive for more storage and picked this one up at a good sale price. Still running smoothly. No complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Great Product, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is eight "My Book" products and have very pleased with them all. $99 for a 3 terabyte drive, fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best option for additional Xbox One storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With game downloads being bigger and bigger, 1 TB of storage is not going to cut it. After looking at competitive brands and products, hands down Western Digital My Book series is the one I'd choose again and again. Seagate has been known to have hard drive failures, plus most other options were just more expensive. I was able to get this one on sale and paid about the same price as the My Passport series. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external Hard Drive on the recommendation of a Geek Squad Agent. It is setup to back up every Sunday night and I have not had any problems with it. I bought it to back up everything on my lap top and feel secure this is being accomplished. I receive a notification after the weekly back up is complete. I'm also able to run a back up at anytime I save /download something of importance during the week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    easy backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit is easy to use and holds my entire travel photographs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Nice back-up solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had lots of mp3, ripped flac files, and now hi-res files to keep in one place. Plenty of room. NICE and inexpensive. My favorite brand also. Only good experiences with WD. PLUG AND PLAY EASY.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Easy, secure backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive to back up my pictures and documents. It connects easily and is large enough for me to do a complete backup. I like the fact that it has its own power source (rather than getting power through USB) - that is one feature I look for in an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Solid Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well priced 3TB back up drive. The USB 3 interface is way faster than the previous USB 2. On the wish list is that Western Digital would report the drive's RPM which is related to writing speed. I would have preferred a drive with 7200 RPM. The other negative comment is that the drive is formatted so that it is compatable with both MAC and Windows systems. This might seem like a good thing but in the Windows world, it means you can't use Window's imaging software to image your drive without reformatting it. This would take a lot of hours! To create a backup image in Win10, you have to download a copy of Acronis True Image from Western Digital's website (which is free). This is good software and easy to use, but it is different. This is not made clear on the box though. The other noticeable thing from previous WD backup drives is the lack of an access indicator light. You don't know when the drive is being written too or when it is in sleep mode. Not a big deal but I would have preferred and indicator LED.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Recently purchased external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough an external drive for use as my backup storage for family photos, to ensure they are in a central storage location that is both reliable and secure. Staff at the local Best Buy were helpful and I am happy with the selection of drive, which so far has worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive was easy to install, and it works exactly as promised. I used it for an Xbone, and all of my games have saved onto it and play from it flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for photo back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy way to back up photos and files. easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Good Price, for lots of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price for lots of extra storage, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Plenty of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Book 3tb External USB 3.0 HD is quite a bit at a good price point. Western Digital makes a dependable product. The 3tb offers ample space for videos, photos, etc. The back up software is good to have for extra added comfort and the hardware encryption additional security. This is a larger table top hard drive, therefore not meant for portability. The HD is reasonably fast, utilizing USB 3.0. At the price you cannot go wrong, its a lot of bang for your $$.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this model for the price, but was happy with it when I got home. Easy to install, no problems, and compatible with all my equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    LOVE WD 3TB HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my purchase! I took it out of the box, connected it to my desktop PC, and set up the automatic backup! It was very easy as it comes with the software already installed on the WD HD! I've had it for about 1 month and everything works perfectly! It runs silently and stays cool, and honestly, I'm oblivious to it and it's about 12 inches from my arm! It does what it was meant to do and that is regularly backup my hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space, great speed, and fits nicely on my desk. Works well with both my Mac and pc systems.

    I would recommend this to a friend
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