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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2481 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the My Passport 1TB External USB 3.0 Portable Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and the reasonable price point. While some found the instructions lacking, the overwhelmingly positive feedback highlights its user-friendliness and overall value. The positive aspects significantly outweigh the minor criticisms regarding the included software and documentation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,481 reviews
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Excellent Portable Hard Drive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Storage device for files! Great small device that can go anywhere! It great for my Windows 11 laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Small Size, Big Storage!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use with my laptop when extra storage is needed for things I don't need to keep on it, since it has a limited amount of storage. I can't say enough good about it! It's small enough to fit in any laptop bag, or even a pocket. It's perfect if you use more than one machine and need to access files on any of them, any time, with or without internet access. It's also perfect if you just have some stuff you want to transfer over or for storing pictures. If you're using it consistently as an external drive, it's fast enough to meet your needs. For around $50-60, you can't go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good producto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this WD external hard drive. It has a sleek, compact design, ideal for taking anywhere. File transfers are fast and fluid, and it offers a large storage capacity, perfect for backing up documents, photos, videos, and more. Plus, the Western Digital brand inspires confidence with its quality and durability. Without a doubt, it's an excellent investment for those looking for data security and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This holds a lot of data - downloaded my entire Google Drive as a backup, which was a lot (I'm an elementary teacher for years, so that's a lot). Nice and small, easy plug and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive easystore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, good port functions and streamlined add/eject feature. Shape is friendly and it a good travel item for business. Ample space to keep my field trip pictures thus freeing up pc. Great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very good with these electronics,so I get the most top notch equipment out there if I can find it,and this was what was recommended, I'm pleased with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great value; small external HD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super way to back my photos (to supplement the cloud storage). It's small so easy to carry and store. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worthwhile to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put short videos in it. It fits my needs very well. I only wish it could be cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Save the day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was much needed. Knowing that Xbox series s had three hundred or so of memory on it. So this external box came through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and good capacity external USB hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable hard drive for backing up my laptop. Reliable and good capacaity external USB hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Choice For A Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended with little space being taken from the system. Very sleek and light and functions at high speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful needed stuff off my computer I forgot to send prior to being sent out. Got a discount for total tech.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    No more monthly iCloud or OneDrive fees.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get away from paying a monthly fee for cloud space. This is 1 Tb of encrypted space. Its connected on my network and I can access it with all my devices. Plus I got it w/a Best Buy birthday credit. So I’m happy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Go bigger for less.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can probably find bigger storage for cheaper, but this one works well for storing my games. Don't waste your time setting up the software if you want to store games on the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer is amazing fast and safe. 4k video are so smooth transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug it and store it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy storage plug and play no extra software necessary

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Drive - But Small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bigger ones were sold out at the store and we needed it in a pinch. This drive came through and gave us the peace of mind we needed. While I wish it was bigger, it worked flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    It does what it's suppose to!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Not as nice as a lacie, but it does the job. These drives are usually used on very last minute circumstances. I would not make this your primary drive - resort to an SSD instead. Still a nice drive for small amounts of media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plenty of space

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used once geek squad recommended for my PC upgrade did the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit for my laptop and New laptop case. Laptop originally only provides 250 Gigs.

    I would recommend this to a friend
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