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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the My Passport 3TB External USB 3.0 Portable Hard Drive for its substantial storage capacity, ease of use, and compact size. Many also praise its performance and affordable price. While some users experienced compatibility issues, these were less frequently reported than positive feedback. The drive's occasional noise was another minor concern raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 825 reviews
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good backup so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this drive for a couple months so far and it's been stable, but is a little slower than my Seagate that is plugged into the same computer. However, the price for 3 TB was too good to pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage capacity

    Rated 5 out of 5 stars

    A great data rescue item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finding these portable drives more convenient than my antiquated NAS. This drive not only helped me out during an episode with my Mac, but is also fast and convenient backup for my Windows. I have two of these drives and find no reason they cant be useful when a 256Gb flash drive wont work

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage capacity

    Rated 5 out of 5 stars

    Works for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this external HDD to expand the PS4 drive space. PS4 recognized it automatically and asked to format the drive. After it's formatted, game data is automatically installed on the external drive and will not use the internal storage. I could not tell any difference in performance between internal vs external.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good portable Hard Drive and has enough space for storage. But problem is ,if you drop it can say goodbye to all your information. Or you need to spend additional $400-$1500 to recover your data.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small size for big storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color options, The Orange is perfect do finding in our bags. It Is the perfect size for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Big USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more memory issues! Now I can save all my photos, videos and files in one single external saving device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best portable hard drives made. I have 3 other ones on other devices that have worked wonderfully for years. I would suggest to anyone to go out and get this portable hard drive if you want a device that travels well and holds all of your important documents, etc. Great buy for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 3 TB USB memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the WD 1 TB model for 3 years without any problems, so now that I needed more storage, I bought the 3 TB version. Nice performance, handy, and the yellow body differentiates it instantly from the 1 TB blue body unit. Comes with a 12" USB 2/3 cable, operates silently and doesn't get much warmer than hand temperature. The provided WD backup software is not so great; I use the free EaseUS Todo distribution instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Easy to use external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the My Passport 3tb to use as external storage for my Xbox 1 console, and setup was a snap. I did have to force a hard reboot of the system for it to recognize the drive, but once I did that, it formatted it automatically and now works great to store even more games and apps on my console.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Solid back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very pleased with the My Passport series. I have both the 1 and 2 TB versions and both, after a couple of years of constant use, still perform well. I expect no less from the 3 TB version. Simple to use and reliable. Fast transfer, I was hitting 120 MPS moving files onto this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage capacity

    Rated 5 out of 5 stars

    Tons of Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need an external hard drive with an immense storage capacity you can't go wrong with this Western Digital 3 Terabyte drive. WD drives are very dependable so you can count on having no problems as long as you handle the drive carefully (don't drop it on a hard surface).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have 3 other external hard drives, this one is far better for my needs. it is much faster too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive works as advertised. I have a few weeks so I don't know how long it will last. I was using Seagate drives but I've had several failures with those. The reviews on the MY Passport drive are very good and so far it is working well. It will take time to see how it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect size for a laptop or desktop or console or just to have something to back up things

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    I love this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take it from me. Had a computer for years never had a problem. One night just recently crashed and I never backed anything up. Now I do every night to this. Very convenient too I take this with me to the office and home everything I need is always with me...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to have a portable storage device that can hold system images of several desktops/laptops. Unit is small enough to fit in a safe yet with 3 TB of storage more than enough room to do the job. A tad more expensive than some competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    EXCELENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely no issues it performs as advertised, good storage capacity for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great, little but fast, hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this little external hard drive. It requires no extra downloads when I used it. I also find the spend to be quick. (I moved 10,000 photos in less an an hour.) I love that it does not take out much room in my bag when I go to work outside the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Incredibly Quality, Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this product is unrivaled. Always dependable, safe, and easy to use. Highly recommend to anyone who is needing a secure way to back up any documents, photos, or music. One of the best purchases I've made for my photography company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Little Drive But Takes an Extra Setup on Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for use as an external drive on a MacBook Air. Since it comes formatted for Windows it will not work directly - but is easy to update. Simply connect and ignore the Windows setup. Go to Disk Utility and reformat for a Mac. From there on it has been great.

    I would recommend this to a friend
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