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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,305 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really complain about this one at all. It's quick, big enough to hold all of my files and still portable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    PS4 gaming drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews about this because I kept running out of space, and didn’t want to keep deleting games to install new ones. Love the fact that there is no power cord besides the usb that’s plugged into the PS4 anyway. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 5 out of 5 stars

    Portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this in conjunction with a 128gb SSD drive. I'm a photographer. I love the speed but I need a lot of space. This way I get the best of both worlds. It's compact still pretty fast for its size. It doesn't take up a lot of space and it was reasonably priced. I got it on sale for $120.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Fast and compact storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little drive stores a lot in a small footprint. It was easy to set up and quick to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a Mac, was easy to format to use as a time machine drive. Big capacity so I can store other stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Very Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for an 4tb external hard drive. Good speed, and the black color is discret enough. Good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this external drive, so much space its ridiculous. For the price its totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Awesome external HDD for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on Best Buy during a promotion that came with a $25 gift card. I needed an external for my PS4 because we all know 500GB is just not enough space for these next gen systems & games. With a deal like that on a 4TB external I couldn't pass this deal up. This external will work with PS4 but there is 1 annoying little catch. And that is your PS4 does not recognize this external straight out of the box. You will need to format this by other means like hooking it up on your PC or laptop. Once you do that it will work fine with PS4 no problems. I won't deduct a star for that but I wanted to make note of it for any potental buyers. If you feel like that is a inconvience I'd suggest purchasing a Seagate external. My friend has one and it automaticly worked with his PS4 without needing to use a PC to format it. I hope this information helps. Also have to mention the color options for these are nice! I went with white to match my Harley Quinn PS4. ☺ Happy gaming!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wd is great has alote of hd space small an compatible a must have for you files highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Great extra console storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Xbox One S instead of the GameDrive external. This one works great and was less expensive. It does come with backup software, but it was easy enough to format with my computer to completely empty the storage. It connected to my console flawlessly, and it runs well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    New Awesome Design, Same Dependable Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned the hard way... What's the old saying? If it ain't broke, don't fix it. I tried a Seagate 4tb external because it was cheaper in price, but returned it a few hours later after experiencing major issues with compatibility to my macbook pro. Got this one instead, and have been very happy with the speed and reliability so far. You just can't beat Western Digital! It could have been a fluke that my Seagate drive was defective, but I have been buying WD for years, and have never had any problems like this. To experience problems my first time getting something different than a WD is just not acceptable. I will only buy WD from here on out when it comes to my external hd needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Good price for good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed something simple and reliable to backup my photos and this does the trick. easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage

    Rated 5 out of 5 stars

    Works great as an external hard drive for Xbox.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to increase the storage on my Xbox One S and it works great. Plenty of use over the past 10 months and zero problems out of it. Perfect size to plug into a rear usb port and just have sit on top of system. Very compact and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great Hard Drive for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep a lot of my physical games, even if I'm not playing them for long periods of time. So the storage space on my Xbox One fills up rather quickly; and it also doesn't help that a lot of games require huge amounts of storage (20gb and up). This hard drive is sold by a very reputable brand, so they are extremely trustworthy, and the build/quality of their drives is outstanding. The drive is connected to my Xbox, and it is far from where I play; so I can't comment on whether it makes any sort of noise or anything like that. But the storage options are great (I opted for 4tb) and the prices are competitive. Note to people who aren't aware: Even though the drive is advertised for a certain amount of storage space (in my case, 4tb), it's always going to be slightly less once you plug it in and check the specs. So keep that in mind when deciding how much space you'll need and how much bang you'll get for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Tons of storage in a small great looking package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer WD drives to other brands because I have had great luck and most of the portable carry a 3 year vs the 2 year that the other major brand has. This was my first purchase of a 4tb and it is great. I am not picky about color so that is why when the red was the cheapest options, I picked it. The usb cable it comes with is also red, which was nice. I also have a 3tb version and that one has served me well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to store all my digital movie files. Works quick with the USB 3.0 and reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Awesome Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact. Works great with all my computers. Plenty of space for all my hunk.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 5 out of 5 stars

    Great for storing photos and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My photo and music libraries have gotten pretty massive. This 4TB drive is reasonably priced and small enough to carry with me everywhere. In the past to store this much data required a server that was too big to be portable. The My Passport 4TB drive solves these issues.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great For Xbox One S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with hopes to free up my 1 terabyte on my console. This thing works perfect. I literally have about 15 games, first I transferred what was on my local hard drive to the external, then I installed all my other games that I could never store on my local due to not enough space. Took me about an entire day. Also I do not have internet atm, my guess is if I did the updates would have taken much longer due to more items to download and install. Im really glad I bought this 3.0 usb it was super fast and I highly recommend for anyone looking for external hard drive for a console. I set it on top of my Xbox with a strip of double sided tape to secure it down to the console so it won’t move and it turned out perfect. 5 STARS. NOTE:Been about a month and a half since I’ve owned it, if any problems occur in the future I will be back with a review update.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, everything is fine with this. I have had it for a few weeks, and it is working as expected. I upgraded from a Passport 1 TB which I have had for a few years without incident, I am just a digital hoarder, so I needed more space. I went with this Passport because of the price and the one I own that works well. My only complaint is with Best Buy themselves, unrelated to the Passport.

    I would recommend this to a friend
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