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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,305 reviews
  • Rated 5 out of 5 stars

    Awesome for backup,photos and videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very handy for backing up special files, videos, photos. Also for taking them on the go with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent External USB Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute BEST quality external hard drive for the absolute BEST price value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE PRODUCT, DEALS WITH MY NEEDS. WOULD BUY ANOTHER ONE WITH MORE STORAGE WHEN I NEED IT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Perfect laptop storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a new laptop with a solid state drive. Great drive but not much storage. Solution - pick up an external. Love this drive - so reliable and tons of room. Very easy to use and very small - I can take it with my no matter where I go! Very cool!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Great solution for digital storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always trusted Western Digital for my Hard Drive needs. Whether it's an internal drive for a computer or an external HDD. This line of My Passport models are a great solution for digital storage needs. Light and compact, they take up very little space on a desk or traveling in a laptop bag. They can hold as much data as the MY Book models but in a more convenient package for portability and without the need of an additional electrical adapter, as they are powered solely from the USB connector that is simultaneously used for data. They work well as either an occasionally connected external to use for long term storage, or a committed drive that is constantly connected to a main device for backups and often used data, . An overlooked but very useful feature is the variety of fun colors. They don't just make the product look good, they also help in organizing your data with a color coding system. With one quick glance you know by color which drives hold what kind of data, Blue for family photos perhaps, red for legal documents, white for work related data, etc. The series also offers different storage thresholds in various TB amounts for whether you want to store a little, or a lot of data. Price per Passport is also very reasonable in comparison to similar drives from competitors. Particularly when coupled with Western Digital's attention to detail and impressive track record for making dependable, quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 5 out of 5 stars

    Great price for lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to believe 4 TB storage can fit into a portable USB drive. The price point made this device very affordable for the volume. It is hard to review a disk drive because they are great except when they fail. Judging from previous WD drives purchased, I don’t expect any premature failures, even though this drive rides in my shoulder bag all over the world.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Excellent storage option for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I needed more storage for my Xbox One and it works great with the console. It's as easy as plugging it in and the console took care of the rest. This will come in handy next month when I get my hands on the Xbox One X and need space for my 4k games.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    6 years later still amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for 6 years and it’s amazing. Speeds are great and very small compared to my console so it’s easy to hide t it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Ridiculously Good Product & Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the price per terabyte comes down it is so amazing and nice to be able to get a storage device like this that can hold all of my movies photos documents and projects and be networked in to my Wi-Fi I so I can access it from all of my devices. Easy to install and so far it has been very stable and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great product, imagine 4TB in such a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two external hard drives I bought several years ago. Both are rather large and take up a lot of desk space, they are also USB 2.0. I bought this 4TB portable USB 3.0 drive to consolidate the other two drives. It works very well and takes up a fraction of the space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting tired of running out of space on my PS4. I opted to get this 4T drive. It was easy to use and now I have tons of space for downloading games. The price was not bad for being a 4T. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an external drive for my laptop and went to Best Buy. They had just what I was looking for in the WD Drive. Very small with tons of space - even more to spare! Super easy to use - nice!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 5 out of 5 stars

    Nice backup device for my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my Time Machine backup device. I just needed more space. The USB 3.0 interface is nice for increased disk I/O. I've had good luck with WD drives in the past. Got a good deal on this drive so well worth the money I spent on it. Even at non sale price it was a pretty good deal. Note for Mac users ... you do need to format the disk so that your Mac can recognize and use this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third purchase of a My Passport External Hard drive. Third purchase, because I really like it and have gotten additional ones to use. I like that I don't need a power supply for this, and only need to plug it into my PC, laptop and/or Smart TV! Western Digital makes good dependable products. I've gotten Seagate before, and have had them go belly up on me, but the WD products have been reliable. I've recommended this external hard drive to my friends and family as it is a good small size, and better to have multiple backups than to lose your precious data. Also, this is the perfect size to take my videos on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive. Its very small and light. The price is amazing compared to other hard drives with much less storage! Definitely recomend for extra gaming storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Perfect extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB powered, lots of storage, small...what else do you want? Great product for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is compact with significant storage at at excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Just perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size..perfect capacity..perfect price...buy it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Portable incedible storage external harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the ability to store like the larger products and it sleek to throw in backpack, purse, pocket. Easy to use, quick to set up. Truly best choice for this type of storage product and best price value

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Useful external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to help organize and backup my extensive photo library and it has worked out very well for that purpose. The 4TB capacity gives me plenty of room, and even with it half full, there doesn't seem to be any degradation in access speed. The small size and light weight also make it easy to take and use in the field.

    I would recommend this to a friend
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