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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External USB 3.0 Portable Hard Drive for its ample storage capacity, ease of use, and reliable performance. Many appreciate its compact size and consider it a good value for the price. However, some users experienced issues with USB recognition and reported concerns about the included software and cable length. A few users found the software to be problematic or outdated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,768 reviews
  • Rated 5 out of 5 stars

    Western Digital My Passport 4TB Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital My Passport 4TB Review The Western Digital My Passport 4TB external hard drive is a compact powerhouse that offers an excellent balance of storage, security, and portability. Whether you need a reliable backup solution or extra space for your growing media collection, this drive delivers. Design & Build Western Digital has kept the design sleek and minimalist, making it easy to slip into a bag or pocket. It feels sturdy and durable despite its lightweight construction. Available in multiple colors, it also offers a subtle aesthetic appeal. Performance & Features Equipped with USB 3.2 Gen 1, this drive provides fast transfer speeds that make moving large files a breeze. The 4TB capacity is more than enough for most users, whether you're storing documents, photos, or high-resolution videos. The WD Backup software adds peace of mind with automatic backups, ensuring that important files stay safe. Security is a strong point, thanks to 256-bit AES hardware encryption and password protection—an essential feature for users who value privacy. Compatibility The My Passport drive works out of the box with Windows 10, 8.1, and 7, while Mac users will need to reformat. It’s a small inconvenience, but nothing too difficult. Price & Value With prices ranging from $109 to $194.99, depending on the retailer, it's a competitive option in the market. While not the cheapest external hard drive, the combination of storage, security, and reliability makes it a smart investment. Final Verdict The Western Digital My Passport 4TB stands out as a reliable and secure external storage solution. Its sleek design, ample space, and built-in encryption make it a solid choice for users needing large-capacity storage. Whether for work or personal use, this drive is a great companion for data on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    another sale price deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    because of BB plus discount and sale price combined ,, i got this for off desktop backup storage ,, as you see i also have the easystore drive too ,, which i got on sale too back when . these ssd not being mechanical ,, i suspect would last longer than all my hdd .. but time will tell .. plus is the hdd going the way of the dino soon .. i take lots of photos and video as a hobby shooter then add trail cams and dashcams and actions cams and phone cam ,, and it is in the gb to TB of files ,, 4Tb is my max to use ,, i canna seem to trust yet any larger drive to put tons and tons of files on one drive..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful in more ways then one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does 2x the job it's supposed to do 1. More space 2. I have to prop up my laptop so that does block my flat screen and does the job perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Small Wonder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, small footprint for so much capacity. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great for portable storage.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and exceptionally durable hard drive. Has a ton of space. I have had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really easy to set up and customer representative was really helpful in picking this item because the one I came in there for was to much for what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love this Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help with the storage on my laptop. So far it has been a life saver. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Avoid Cloud Storage Fees!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a great experience with this little My Passport! I use it for file backups--primarily for photos so I dont have to pay cloud storage fees.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable Drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This perfect and i like that color and more storage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small (palm size), easy to use and you are able to encrypt it as well! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great and easy to use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great affordable storage option for you XBOX Series X|S or One. Fast, easy to use, and large. Works wonderful for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Little black box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uhhhhh, what is there to say about this......it stores......Of course!. It hooks into my computer....Of course! I may never really use it like I thought I did.....of course! Am I glad I have it.....I mean I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Compact and Cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it to back up media files from the Mac and it did just that, even has password protection! It’s wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast 4k video transfer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest data transfer and safe way to safe your photo and video.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for storing video music, pictures and videos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive... thought it would fail but it was a great purchase. I'll buy another one someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD-My Passport 4tb PORTABLE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no troubles with the WD My Passport 4TB USB3 portable and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Apple Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has made my life much more enjoyable. No more worrying about storing important files on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this to everyone who need a great anti virus!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 TB Portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good,... and comes with a three year guarantee- I bought two,

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Exactly what I was looking for to resolve my space issue on my laptop.

    I would recommend this to a friend
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