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Customer reviews

Rating 4.7 out of 5 stars with 130 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the My Passport 500GB External USB Type-C Portable SSD for its fast performance, compact size, and affordability. Many users appreciate its portability and small form factor, making it convenient for carrying around. The drive's storage capacity is also well-received, providing ample space for storing files. While some users have mentioned that the drive can get warm during operation, the overall positive feedback suggests that the pros outweigh this con for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 130 reviews
  • Rated 5 out of 5 stars

    Transfers files fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this small drive to do file and folder backups for my Lenovo Yoga, which I’ve done successfully multiple times. This is my first 500GB SSD drive from WD, and I’m impressed with its light weight and portability. Approximately four by two inches across and very thin. It comes pre-loaded with WD Discovery and WD Utilities; however, Utilities does not recognize it as a WD drive, while Discovery does. When I called WD Support they advised reinstalling Utilities. I reinstalled several times only to have the same result, “Attach a WD Supported Drive.” This 500GB drive is formatted as a thumb drive (exFAT) while my WD 1TB is formatted NTFS. The USB C data transfer cable can be converted to USB A with supplied adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great for travel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small. light, and fast. It's in my travel bag now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these drives

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with this brand and external drives. This is no different. Mich smaller nowadays woth more storage. Rins faster as well. Transfers data faster ehrn using the appropriate port on my laptop. Will ne biying more but waiting for a sale or lower prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SSD External Hard Drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The solid state 3.0 is a must for fast speed and reliability. Way less expensive then purchasing a new laptop with a bigger hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Usb

    Rated 5 out of 5 stars

    Nice SSD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent SSD and very light weight. It has decent speed, I just wish I had more capacity for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Basic Data-Photos, Video, Docs, etc

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have video and photographs stored on these drives, and they are good for standard data as such. I use the Sandisk Extreme Pro's for video capture and editing. But these drives are great for standard storage and backup.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Mighty Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD portable external drive is excellent! it is small in size but it has a lot of storage. It is so small it actually fits in the palm of my hand. Very fast speeds to transfer data and it comes with its cable other brands do not. I wish it had a loop for easy carrying but it is fine. I will totally recommend it! It was at a really good price during DEal of the Day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing an external solid state drive. Was not disappointed. It’s so small and compact compared to a standard hard drive. Much faster download and upload speeds. Works and looks great. Tiny downside is it does get hot after using for awhile, but not a big deal. Got it on sale, definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little storage device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this solid state drive on sale from Best Buy. This was a replacement for an older Western Digital external drive that stopped working. This drive is so light and small. The size amazed me when it came. The drive is very easy to carry and use in any environment. Highly recommend it for the price, size, and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Usb

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at the size of this device. It uses the C connector that attaches to my laptop, but also includes an adapter for a standard USB connection. It is so easy to transport or use as a backup device and takes up literally no space at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and speedy extra PS5 storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for the PS5! I have only had this drive for a few days now but it has worked great for additional game storage on my PS5. The transfer speeds are amazing, making it super easy and quick to move games back and forth. I have not tried to run games off of it so I can't speak to that experience fully, but I'll assume it's just fine. The drive does get a bit toasty when moving games to/from. But nothing harmful in my experience and nothing warmer than what a usb drive may get when moving large files around. Overall, I'm really satisfied with this drive for my use case.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great for compact, fast storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy, so much faster than my normal external hard drive. Also the product is smaller and lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Teslas

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive, I use it on my Tesla to save dash cam

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size, Speed

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast small drive. Nice looking. Better than flash drive. Good brand. Reliable so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage and easy to connect. I helps me keep a good backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SSD External Drive Saves My Shield

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest updates on the nVidia Shield have made USB sticks incompatible, but speedy SSD drives such as this Western Digital work great. I have ample space to store video files (Torrents) and music and the speed to enjoy all without a hiccup. The drive is extremely small and not noticeable in entertainment rack. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a portable drive, but I didn’t know how much of a difference in speed an external HDD vs SSD. Did some reading around, and decided to go with this Seagate which was at a great price point. On top of that, it’s much much much faster at up/downloading files thank my friends portable HDD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good after 5 months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use as a clone to my laptop and already came in handy when I had to have my laptop serviced I was able to use it to boot up from another computer. Fast and light and quiet. Hope it's reliable. Moght buy another to have redundant clones

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best small storage unit for your files

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is so easy to use and gives plenty of storage space for my use during the next several years. It is smaller than a cell phone and I can carry it with me in my purse. So useful and can only recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, fast, and durable SSD at reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent SSD. This is my second. Fast, easy setup, and sleek look. Also durable - has survived multiple calls from my desk.

    I would recommend this to a friend
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