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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 574 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the My Passport for Mac 4TB External USB 3.0 Portable Hard Drive for its storage capacity, ease of use, and portability. They appreciate the reliability, compatibility, and price of the product. The compact size and quiet operation are also mentioned as positive features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 571 reviews
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Western Digital 4T Mac ext. drive is a touchdown!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, light, runs very cool, silent, has fast transfer rates with USB 3.0 and worked out of the box for my Mac Book Pro. A perfectly portable drive - I use one for transferring videos to others I work with, and another as a Time Machine drive. Can't go wrong with this baby!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Totally recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who has time to waste on less than reliable external drives? Not me. Just like the past WD Externals that I have purchased, this one works exactly as it should. I've learned that I can expect total reliability and ease of use with WD - you can too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and nice design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of these to back up my photos as a professional photographer and they have never failed me

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, small size, quiet and works well. The perfect addition to my iMac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a backup on which to store photos. This works well. Also adapter for ipad was a great surprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Dream to Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew how much I needed a hard drive in my life especially for editing videos. Works amazingly but I would suggest buying a different cable for it. Mine stop working after 3 days of having it but I was able to buy a cheap one on Amazon and haven’t had any problems ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Dependable XD hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter who needed a backup solution. I've use WD's MyPassports exclusively for over a decade. Very reliable, easy to use, never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Small Size Lots of Bytes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, easy to carry and connect, fast and reasonably priced. I use mine to store picture files. The small size and light weight are great for when I travel. So far I find no down side.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    iMac perfect external backup solution!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the external Time Machine backups I do for my iMac on a regular schedule. My previous space got used up. Easy to add to additional devices I may choose to upload files or photo files to. Great price too - just when I needed it. Watch for sales...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    WD SSD External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was quick and easy to set up and start using in minutes. Works perfectly as described. I'm using as an external drive as a default location for music and photos on a Mac desktop. I may get another to replace my backup drive at some point.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Size

    Rated 5 out of 5 stars

    Fast, affordable backup for OS devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Western Digital My Passport for Mac portable hard drive. It is a compact, yet very solid, device that is fast, reliable and very affordable, the perfect secondary backup device for my iMac. It comes formatted for OS devices so you just connect it to your device and backup. Super slick!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    One of the better decisions I’ve made..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to move all my photos and videos off phone, iPad & Mac (they are all synced together) which in turn cleaned the message from ICloud giving 2 options 1, Buy more Storage {AGAIN} or 2. Unable to save bc your iCloud is Full. Plus the peace of mind that all is being backed up daily while I sleep is awesome. All this in lighting speed helps me want to keep using for other things like turbo tax etc... Why pay more money every month when I can control & keep all my valued photos, videos, & data on a portable external 4TB with the speed of 3.0 plus hardware encryption at home or even take it with me when I need to travel. Who could ask for anything more.... I will definitely recommend My Passport to my family & friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Small and Mighty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice storage unit, fast transfer, holds a lot of photos, very happy with it. Small so it can be carried with you easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport for Mac 4TB is exactly what I needed for reliable, high-capacity storage. Setup was smooth, and it connected seamlessly with my Mac right out of the box. The 4TB capacity offers plenty of room for all my files, photos, and backups, and the USB 3.0 connection makes data transfers impressively fast. The compact, portable design is convenient for on-the-go use, and the blue finish adds a nice touch of style. It’s a perfect storage solution for Mac users looking for both performance and portability!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage

    Rated 5 out of 5 stars

    Great buy on a 4T drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember buying an Iomega Zip Drive that had all of 100mb storage. And now I can get a 4T for not much more money. I have several 2T Passport drives and they all work flawlessly. Low profile and can easily be tied togeher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has been a game changer for my photography, video, and art business! It's slim, small, and easy to port! Great quality, no issues. Works easily with a Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Great portable drive for busy business travelers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 4TB External Portable drive. I used this to back up my new Apple Macbook 14" M1 laptop and it works like a charm. Affordable, easy to use, and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Good backup drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Reasonable price. In stock. Small size.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great portable hard drive!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little hard drive! Packs a punch for sure. I will say though there are a few times it will randomly disconnect or lag but compared to all the pros, its not a big deal it definitely gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Flaless replacement of a failed drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an 8-month old competitive product from another supplier suddenly failed in its role as my Mac Mini's primary data external drive, I was able to pick this one up at Best Buy in a few hours. At a slightly lower price and with twice as much capacity as the failed drive, it is a significant upgrade. Fortunately my "Time Machine" on another external drive did allow for restoring nearly all data. As I have only owned this drive for about 4 weeks, I cannot say what it will do long term. But it was and so far continues to be exactly what I needed then and since.

    I would recommend this to a friend
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