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Customer reviews

Rating 2.3 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 1 out of 5 stars

    Not changing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for this top end portable drive. Ordered online for store pickup, waited a few weeks for delivery, picked it up ... plugged it in because the battery was dead out of the box and ... no good! Wouldn’t charge past the minimum 5%, how disappointing. BUT, was able to play with it (while connected to the wall charger) to realize that it really wasn’t as fast as I expected it to be. Also, doesn’t automatically connect after the initial setup like more modern electronics do (i.e. my DJI drone and GoPro cameras). Honestly, I loved the concept but was disappointed with the reality even without the charging issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery/Power Pack Failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a China trip for photo/video backup and as a power pack. All functions tested fine before leaving. After the first use as a power pack in China, the battery would not recharge. The unit would only work when connected to an AC power source. .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawlessly still after 18 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I‘ve been using this drive for about 18 months and couldn’t be happier with the performance and reliability of the drive. I travel throughout the US and use it with my iPad Pro and MacBook Pro. The wireless features, USB-3 port and SD card slot work great. The battery charges fine and recharges from my rental cars fine. The instructions are complicated and depending on how you will use it, a call to WesternDigital Support might get you over the humps. All in all I’m pleased with my purchase.

    I would recommend this to a friend
  • Customer reviews from Western Digital

    User rating, 1.8 out of 5 stars with 6 reviews on Western Digital.

    See all Western Digital reviews
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