Customer Ratings & Reviews

Product works great for me out in my rural area. I got the tech support with it and had no issues with installation and Appointment time. Installer was courteous, punctual, professional, and knowledgeable

Works really good. Not whole house signal but I do have a two story. No signal in the yard but mounted high I have 3 bars 5 g running 50mb. Recommend

Both the unit I received and the installation were provided at no charge as a test unit. As of the date of this review, the weBoost Home Complete cell signal booster kit is the top-of-the-line kit that the company provides for consumer, fixed use. While this unit is definitely on the expensive side, it can provide significantly increased coverage if the internal antenna is located correctly. Keep in mind that current units such as this one will boost all bands -- including 5G-LTE, the modified LTE band -- but will not provide bona fide 5G service. For this unit, you do have to have professional installation included. This was provided by the great folks over at OnTech, which is actually the same team that works for DISH Network -- and they arrive in said branded vans. The gentleman who performed my install was as professional as could be expected, so I'm not going to spend more time on that aspect. He listened to how I wanted to have the outside antenna installed and provided some great tips. The weBoost Home Complete cell signal booster comes with three main parts: the outside antenna, the booster itself (which does get pretty warm as it's being used), and the inside antenna. A picture is included of the final installation for the outdoor antenna. It must be pointed in the general direction of the closest cell tower to provide any sort of service. As you can see, it is a relatively unobtrusive addition to the outside, and will work with most HoA-controlled neighborhoods as well. In our instance, since we are no longer using satellite TV (we're now 100% streaming), our tech was able to use the coaxial cable that had already been wired into the house for this device (something I had planned on as we were about to get the unit). In all honesty, since our tech was pretty meticulous at his job, I wouldn't have had any issues if holes would have been drilled to deal with wiring, but that wasn't a part of this install. The internal antenna was set up in an enclosed closet for convenience reasons. Our tech went over the technical specifications of distancing for both antennas and how to keep oscillation from happening (which is basically a signal feedback loop that can cause significant interference if not handled properly, something this unit handles by virtue of the LED indicators on the booster itself -- it won't boost a signal if it detects an oscillation). To be perfectly honest, if you're comfortable with a drill, ladder, and terminating coaxial cables, there's not really a reason why this couldn't be a DIY-based project, even though weBoost doesn't support that situation with this product. The fact that you must register this device with your wireless carrier is likely part of the reason -- having professional installation is the way that weBoost can effectively guarantee (as it were) that they're in line with FCC regulations (weBoost includes instructions on how to do this in the box). What were the results? For our 4,000-square foot house, it definitely boosted our signal -- from a typical one or two bars up to a full five. However, because of the way our internal antenna is set up, and since we do have a decent number of walls/obstructions throughout the house, we can get a good four bars throughout the house, with five typically downstairs. If we were to place the antenna somewhere out in the open, it's likely that our whole-home signaling would likely increase. Also, in testing this over a few days post install, I've noticed that our phones might "roam" between the existing tower and our booster "tower," thereby contributing to fluctuating signal ranges from time to time -- that's something built into the way that all cell phones work. Keep that in mind as you're reviewing any sort of signal booster to buy. Our cell tower signals are relatively decent to begin with; I suspect that if you have almost no signaling, you might "stick" with higher signals from the booster more often. This scenario was tested by putting the device into Airplane mode (turning off cellular) and then turning it back on. When doing this, we always got a very strong signal from the booster until the signal algorithms kick in, attempting to find the best signal (don't fault weBoost for that). To sum up, the installation was great and the product does work -- assuming you understand what your present cellular situation is now and can make a best-guess as to whether this device is right for you. The price is steep, but this is a pretty powerful unit. Yet for those in more rural areas with next to no cellular reception, this could be exactly what you need for solid signaling.

I have used a Wilson Electronics phone booster in my car in the past with great success, so a whole-home system seems like the next logical step. At home, our cell phones are the only phones used as we do not have a landline in place. I live in a rural area with OK signal (1-2 bars on my iPhone 8+), but had been experiencing randomly dropped calls and occasional inability to make calls despite signal registering on my phone. The system consists of the booster itself, an indoor antenna, and an outdoor antenna. Professional install was included with my device purchase and I would not want to do this DIY. It isn’t complicated per se, but I am not technical enough to have known where the cell tower is broadcasting from and inevitably had I done DIY, I would have crossed the antenna streams which would cause the device not to work. The booster and the indoor antenna need to be mounted within a specific proximity of one another typically in the same room. The outdoor antenna requires mounting at the highest point of your house but below the roof and facing away from the indoor antenna. Since having the device professionally installed, I am no longer dropping calls and have not had any issues with failed outbound calls. I have had to power cycle the booster a few times because its signal strength seems to vary, but I consistently get at least one green light on the booster. I have been using it for a week now. At best when first installed, I saw a full four bars of signal on my phone, but more consistently I see two bars and an occasional 3 bars. For this reason I am rating it 4* rather than 5. Had it consistently kept my signal at a full 4 bars or even boosted it consistently to 3 bars, I would give it 5 stars. This can vary based on your geographic location so someone else might experience something different than me. Regardless of how you measure signal on your phone though, I have no more dropped calls! I highly recommend this product!

This is review of signal booster consisting of 3 main pieces of hardware that according to product info broadcast up to 7,500 sq f+ installation service that comes with the brand. First the problem I have: at house size of about 2,800 sq f, I have service with T-Mobile and closest tower is about 3 1/4 miles away, and very often had non consistency signal strength leading to dropping call. This is strictly in the context of Voice call context and not data service. Previous to installation: had around 1 or 2 bars, I guess average 2 bars. After Installation: It increase average 1 bar more based on 2 hours usage experience, and vary as walk around home between first floor and second floor. Installation detail: Inside Antenna and Booster were installed at first floor, at wall between living room and backyard. Outside Antenna installed at roof pointing to the cell tower. For this first installer gather carrier information and closest tower location that later point to the same direction. Then cable toward inside home to look for best place to install booster and inside antenna. On one hand, this has to do with installers partners with the brand, and they were acceptably diligent to go through every step and make sure it is being installed as should be and still be good for me. The total time took about close to hours. After installation: 1. Signal Strength: as mentioned above, it increased about one bar in average in short time of usage, in some area less or same as before, in another spot of house had full bar, but isn't consistent one straight fashion across home. I was told it has to factor in how stable is the signal from the tower as well. At backyard where was having 1 or 2 bars, didn't impact at all. 2. Hardware: outdoor antenna is light, indoor antenna feels to blend in well at wall except of the cable, and booster as well. Downsides 1. The booster power outlet doesn't look to hold firm as upon touching slightly loosen and power off. 2. For inside antenna, it didn't come a bracket to install at corner of house, due to this as didn't have one had to install on the flat side of the wall. 3.Although it is pure hardware solution and can be checked with signal bars, it doesn't provide app to check its connection for receiving input to output. In final conclusion: before having it I expected the booster would provide reliable and consistent signal inside home. But based on short time usage leading to conclude it is good to have as support for just incase and not being dependent on wifi calling if internet connection suffer or any reason. But not to think of it as 100% reliable for consistency at anytime.

Overall— the booster actually works and slightly improved my signal. According to the tech I had a -100 ish dB reading around my home (readings from back yard, front yard, side yard, & living room). After install I had about -92 dB inside my home. With that said, I think I have slightly improved reception at home since I haven’t been able to notice any static on the line. Nor have I heard the other party ask me to repeat myself because they couldn’t hear me. Didn’t see much in terms of data. Pros— it actually works. Setup is quite simple, if you know how to use power tools you can install it. Although, unless you know exactly where your networks towers are around your area you may still need a tech. Lastly, equipment isn’t very bulky or unsightly. Cons— it’s very expensive. (In my case) the improvement isn’t worth the cost. Adds another unsightly antenna to your roof. Conclusion— this is one of those types of products where ymmv (your mileage may vary) will certainly apply. In my opinion, if you are considering purchasing a booster, first, contact a tech and have your area scanned. Pinpoint your nearest network tower either though your tech or contacting your wireless carrier, although in the latter case it’s possible that they won’t tell you.

I chose this product because I have a house built in the 60's that gets poor indoor signal reception from my service provider. I'm constantly dropping calls or having audio problems (can you hear me now?), and I was hoping to resolve that issue specifically. I received my WeBoost and went onto the website indicated in the package to schedule an install. The process was simple and I was able to schedule an installer for the same day. I received a call before arrival and they were on time (or a little early). They walked around the property to determine the direction of the nearest tower for my cell service, to determine where to mount the antenna (a medium-size fin on an arm that attaches to your eaves). The signal repeater, which must be installed inside, runs cable to both antennas and requires a standard outlet. The installers were very professional and helpful in working with me to find a suitable location to install the interior equipment, and accommodated my requests as best they could. I would describe the installation experience as similar to or better than that of a standard satellite or cable TV install. The product itself does what it says it does. I went from 0-1 bars of service in my house to a minimum of three depending on location. The service you receive outside your house will now be the service you receive inside your house. It does not "boost" your signal otherwise. If your outdoor signal is poor, this device will not improve it. For my part, I've spent the past week using it and haven't had any problems with my calls, which I consider a vast improvement. I'd recommend this to anyone having problems with their indoor cell reception.

About weBoost Home Complete The weBoost Home Complete by Wilson Electronics is a signal booster for cell phones. It is designed to take a cellular signal from the exterior of your home, bring it inside, and then amplify it. The idea for this product is that you can use an external antenna pointed in the direction of your provider’s tower to find a weak or mid-level signal and then bring it inside to where you need it. What It Comes With In the box you will find an external antenna, a power supply box, a signal repeater, and some mounting hardware. What is not included is coaxial cable to connect the antenna and boxes or an arm mount for mounting to the roof. These items were supplied by my installer. The antenna for the weBoost is similar in concept to an external UHF antenna. Mount it outside to get the best signal and carry it in by coaxial cable. Once inside the cable runs to a power box and then back out to the repeater. The repeater looks like a speaker, but functions similar to a WiFi access point or router. The Installation The installation is difficult. I consider it the equivalent of installing a satellite dish and a router at the same time. My installation was performed by a professional service that was prepaid with the product. All that I had to do was go online to schedule my appointment and use the code inside the box. Installing the product including mounting the antenna to my roof eave with a satellite arm. Coaxial cable took the signal into my attic and down to my IT closet where the power box was placed. You need a regular wall outlet to plug the power box into. From there another coaxial cable was run to the signal repeater which I had mounted to the wall in a central area of my home. Once everything was installed, it worked automatically. There were no codes or passwords. It just produced the signal. Does It Work? The reason that I was interested in this product was that I barely had any cell phone signal inside my house. I would have 1 bar of service and my phone would constantly lose the little bit of signal I had, dropping the call. Also, I would not receive some incoming calls. Suddenly, I would just have a voicemail. This product has changed that. I have generally added 2 bars of signal to what I would normally get. On the more technical side, I was getting -119dB prior to the installation. After it was installed I was getting -93dB. That’s a big increase. For reference, the maximum allowed signal is -72dB per the FCC. Important Things to Know 1) The exterior antenna is directional, so the installer will need to point it in the direction of the tower. Sometimes this is hard to determine, and the installer may have a special tool for this. 2) If you have no cell phone signal at all, this may not help you. There needs to be a signal to “boost” in order to benefit from this product. 3) Mountings for the power box and signal repeater could be better. There are plastic mounting pieces that the boxes slide onto. This means that you can only mount it one way vertically. If you mount it horizontally, they could potentially slide left or right depending on the installation. I could see someone knocking a horizontal mount off the wall. Also, the plug into the power box on my product comes out easily. Overall, I am very pleased with what this product has accomplished. I haven’t dropped a call since I have installed it. I’m giving the weBoost Home Complete 4 stars. The install is pretty involved, and there were a couple of product design issues that could be corrected (loose power plug & the plastic mounts). Otherwise, this product has done what it said it would, and it has helped me stay connected.

My home office is in the basement of a newer suburban subdivision and while I have never had a problem getting A signal for AT&T or Verizon, I'm constantly getting 1-2 bars on both carriers. Looking at a Booster solution as a 'nice to have' as opposed to an essential purchase I decided to take the plunge because I'm working from home (he justified). Package arrived and in the top of the box there was a card with a 7 digit code needed to redeem for the included installation. The process seemed straight forward enough, but when I went to sign up for an OnTech account register the code the scheduling system didn't give me any available dates to schedule. I called the 800# and talked with a scheduling specialist who was working from home due to COVID-19 (Super nice guy BTW) who wasn't able to help me because when he tried to enter the code to schedule in his system it came back as redeemed. He directed me to WeBoost customer care who was also super nice / working from home, but apparently this is a new product and they didn't have much experience with the process. Fortunately, I have a lot of time on my hands so I didn't mind the wait, and they were extremely professional with actual call backs and follow-ups. 5 stars! I ended up getting a new code and calling back to OnTech to schedule the appointment that was available next day! Installers arrived with gloves and I gave them a couple masks to wear. The installers day job was installing satellite dishes, and if you're wondering about the installation process...it's the same. There's now an antenna on my roof, pointed at the carrier I chose (AT&T) and a cable running down my roofline and down my water spout. Guys....talk over your purchase decision with your spouses before signing up! The first attempt at indoor antenna placement was in the utility room where the cables come into the house and the power supply was already going to be mounted. Sitting in my office roughly 50 feet away I didn't discern any noticeable increase in signal, but as I walked towards the antenna the signal increased significantly. The star deducted is simply due to the fact that the indoor antenna just isn't that strong. Because the area I was hoping to improve was in my office they suggested placing in there. I already had a cable hookup that I wasn't using so it was a pretty simple process. Results: My AT&T phones went from fluctuating from 1-2 bars to 3-4 bars with the antenna placed on a shelf 5 feet behind where I sit at my computer. Noticeable! When I place my phone next to the antenna the signal is off the charts! I'm sure there are regulations as to how powerful the repeater can be, but man it's crazy how much signal is lost in such a short distance. Despite being pointed at an AT&T tower my Verizon hotspot also shows significant signal increase. Bonus! Pictures show the dBm rating at and the difference is pretty amazing. I threw some speed test results in there too, but I'd be leery of putting too much faith into tests like that because they were done an hour apart, and a lot of factors can be different. Conclusion: If you're struggling to get any service in your house and there are no amazing alternatives with strong fiber or cable internet providers to provide a VOIP solution, then this might be a great option for you! If you're like me and you get an OK signal but are just annoyed that it's not a GREAT signal then this is a 'nice to have'. If you're looking to spend that stimulus check and support a local installation company - go for it! I can't say that it's going to be a life changing purchase, but maybe it will save you a little aggravation.

Then cellular signal in my area has never really been great and we have had Verizon, AT&T and are currently using T-Mobile. We have been given signal boosters by two cell providers that we had plugged into outlets in the house and connected them to Wi-Fi, but none have really worked that great at significantly improving the signal out to the end of our property or in the basement. I ordered this hoping that it would fix my problem and after having used it for just over three days, it has fixed half of my problem. The distance has significantly increased. I can go to the end of my yard and onto my neighbor's property and still have a strong signal. However, I have seen no changes in my signal in the basement. This was a little disappointing because that's where the man cave is. The surprising thing is that there are two towers within two miles of my house. According to the installers, the one that is closer is actually a weaker signal. So they connected it to the furthest tower. They did tell me that if I switch providers that the booster will need to be tweaked because it is set to a specific network, which kind of surprised me, but wasn't a big deal since we have no immediate intentions on switching at the moment. I downloaded an app from my app store that I could use to test the speed of my mobile downloads and ran tests prior to the installation and after. In the two photos, you can see a significant increase in download/upload speeds once the booster was installed. The installers that came to my house were great. I had already looked online to determine where I needed to install the interior receiver and antenna and had prepped the space, but was hoping that I could possibly install everything in my garage. Fortunately, they were able to do that. I took some pictures of the equipment and where they were installed. I had an old satellite dish that I was no longer using and told them they could install it on that pole if they wanted to, which they did. I didn't want to have more holes drilled or another unsightly pole installed on my house. All in all, I am happy that the signal is stronger on the main parts of the house and the improved distance that I get outside. I'm a little disappointed that the signal hasn't increased at all in the basement. This is why I gave it four stars instead of three, but I would still recommend this unit as it does significantly boost your cell signal.

I had the weBoost Home Complete cell signal booster installed in my home and had an immediate increase from two to four (the max) bars on my cell phone in my home (AT&T). The process to have the signal booster was easy - as it is installed by a professional. This is not something you can do on your own. I was able to call and get an appointment easily with a 2 hour window. The appointment did last nearly 4 hours as the installation process can be tricky. The technician has to locate your cell phone provider towers and the booster has to go in a direction to/from those towers. There are two parts that need to be installed - one part goes in your house and one is outside on your roof (similar to a dish but smaller). The part that is installed inside the house had to be near our cable box and was run through our attic and down the wall. The technician did a great job with installation and we saw an immediate improvement in service as soon as installation was complete.

Would I buy this again? I just did. Lightning hit the antenna and we immediately lost internet. I don’t have fiberoptic, cable, or even DSL in my area, and my 4G LTE signal is one bar, or a measly 1-4 Mbps on fast.com outside the home. I took a chance and bought a booster, stringing the outdoor antenna on an old satellite dish. It worked fine until lightning hit, giving us 2-3 bars inside the home with 9 Mbps on average. That is good enough for youtube. Then lightning hit… I upgraded to the Home Complete (which is not offered right now) and was delighted to see a better signal in our main room. No, it doesn’t cover several rooms. It does cover the hallway and main room, though, and truly gives a better signal for internet and calls. Since lightning hit again (major damage across the home), I have to replace it again. This time I am going to add the maximum battery backup I can (they recommend over 1000Joules) to protect it.

3 star is generous, the booster only for single room/ line of sight to the inside amplifier. Appointment is one day after it arrived, the techs are knowledgable and professional. Price is expensive for the performance. Should have been $1000 top, $1300 is too much.

It works in my house. Coverage isn’t as great as advertised, but it increases in most of my house.

install went fast and smooth. went from 0-2 bars and skipping words to all bars well worth the money

I went from one bar to four and five bars on this booster. The installer was very helpful and he did a good job on everything

We struggled with cell phone service being out in the middle of nowhere country AND a metal roof. We had to go outside to get a call, sometime get a signal by one of our windows. With 4 teenagers... that wasn't cutting it. So I did research and read about WeBoost. We were desperate. I went to Best Buy and got the complete home system because I knew I would not have a clue on how to install it. Well worth the $200 difference. I bought it on a Wednesday and they installed it on Friday. We went from no service or little service to literally 3 or 4 bars! This has been a huge blessing especially since I work from home. Our whole house feels connected to the world again LOL.

Made a big difference. Went from zero/1 to 2/3 and no more dropped calls

I bought this device as our house did not have good T mobile reception. The installation staff were very nice and efficient, that is the reason for the two stars. However, after spending over $1400 (after tax) and 3-4 hours of installation work, the antenna placement on our roof, drilling the walls to pass wires, etc this device made zero change in our reception. Will return the device but someone has to go up on our roof and take the antenna down which is a pain

Pretty expensive for the minimal improvement we are experiencing. Still haven’t been able to test during cloudy/rainy weather. If we still get reception then, we’ll keep it. If not, we’ll return it.