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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6982 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 6,982 reviews
  • Rated 5 out of 5 stars

    Excellent Protection & Peace of Mind with Webroot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Webroot from Best Buy, and I must say it has been an exceptional experience. This antivirus software provides top-notch protection against online threats, giving me peace of mind while browsing the internet. The installation process was quick and hassle-free, and the user interface is intuitive and user-friendly. I appreciate the real-time updates and scans that ensure my devices are safeguarded at all times. Webroot's efficient performance and minimal system impact are highly commendable. With Best Buy's seamless purchasing experience and Webroot's robust features, I highly recommend this product for anyone seeking reliable and effective online security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable peace of mind!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security and peace of mind that isn’t easy to come by in this day and age, due to SO many being garbage, trying to hack the next, to extort money from, instead of just getting an HONEST job like the rest of us. This software was affordable, and overall just a good software security system to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided in 2015 to try Webroot Secure Anywhere since I enrolled in Online College, however, I must say I was a little worried if Webroot would protect my PC as Norton did. Nevertheless, I am happy to say I have become a huge fan of Webroot Secure Anywhere and I renew my membership every year. Furthermore, not only can you protect your PC but you can also protect your cell phone and a third PC too. I absolutely LOVE WEBROOT and do not plan on changing ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan, not too expensive, will probably keep this in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking at these headphones for a while and FINALLY got them. The thing that got me was the Bass Boost. Really sounds good. Always gotta have that bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP desktop has worked very well. The Geek Squad is a must. They always fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV 55 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Tv 55 inch it's the best I have ever own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with it, it doesn't come with a cd.I like it, it easy to use, and informative.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Anti Virus/Security Program

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really know why it was installed. The laptop came with two other similar programs. Seems to be a needless waste of money and reduces speed and efficiency of laptop. It might be just fine if used as a stand alone tool.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you are experiencing slowness as a result of installing Webroot, Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having good security nos a must. I always get this at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was good, but bailed when leaving GS.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked well while we had it for a few years through our Geek Squad contract. Then COVID came along and, like many other once-upon-a-time actual services (including AppleCare!), the Squad was useless. Left me having just switched from PC to Mac with zero access to help. Well, I could call and talk to someone.... maybe.... perhaps even someone who knew what he/she was talking about AND could teach over the phone. Unlikely. Anyway, Geek Squad contract took my $, gave no service, then was surprised when I cancelled auto-renew. Duh. I know it was a tough couple of years for businesses, but it was for consumers as well. Naturally, when Squad contract ended, so do our Webroot contract. We could have gone with Webroot independently, and definitely considered it, but ended up making a different choice. Not likely LOTS better than Webroot, but similar, well rated by Consumer Reports, and reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot has been an excellent system for my comp.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Lenovo quit on me two years ago. I use AOL and they helped me through the remote sessions until they could not connect with it at all. I am not a computer person ! Had it checked by Geek Squad and it had too many competing 'protection' programs added. They removed everything and replaced all the 'stuff' with the Webroot system (which I really don't understand). Thankfully have not had any problems so far !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot is the way to go.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the Webroot security system. It runs an automatic backup and gives a good review of what, if any, the problem is or was. That way, we can see if we need to change something like our password. Very dependable. Sometimes, I run it just to make sure everything is running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bug Free!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep renewing and I've had no problems with my system. The scans are set up to occur automatically and I can manually go in to request extra ones when I want to double check. I occasionally get a report that tells me something looks fishy and I go in and fix it. I moved to this instead of McAfee 5 years ago. No intention of switching. Best Buy Geek Squad makes everything simple and are excellent, friendly gurus to help explain how to make tech products work for you and easy to use. If I have a question about how to fix the problem in the report they help advise. I have my own business so they are my tech support team. Highly recommend the membership to the Geek Squad membership program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always A Little Skeptical

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a former Norton and McAfee user. After learning about the crooked dealings with McAfee I cancelled the membership. I didn't learn about Webroot until on the phone with TT Support in a session to troubleshoot my hardware. They explained the differences between Webroot and Norton. I'm always pretty skeptical when it comes to changes in my hardware and/or software however, after conducting my own research I decided to quite Norton and give Webroot a try. Happy to say I've been using Webroot for years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Internet Security: reliable and affordable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have relied on Webroot Internet Security to keep my business and personal digital assets safe for the past 5-6 yrs. It doesn't affect my computer performance and doesn't interfere with my MS security which is automatically loaded. I will continue to use it for the foreseeable future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Anti-Virus I ever used...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have got Webroot with my last 2 Computers I've purchased at Best Buy in the past 6 years. This is the very best Anti-Virus program on the market I have ever used even compared to multiple others I have tried. Very easy to setup & use catches every possible problem & or warns you about possible problem. Easy to ok programs it may be leary of if you choose, ask for permission to run em & or make sure others will never run on your PC or even install. Doesn't effect using it while gaming in anyway but they also have a gamin version you can get as well if you think it may be better. A must buy for peace of mind protection to a much costly device that you don't want ruined by an unwanted virus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the Buisness, barely even know it’s there.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using webroot for over a decade and I refuse to use any other virus software. I have never had malware or viruses get through web routes antivirus system. My favorite thing about this software is the low ram usage. I forget I have this thing installed on my computer it does everything in the background. To the point forget it’s there sometimes and have check it’s still running. Absolute amazing software, great customer service too, Colorado based company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using webroot now for a few years, and find that it works just fine for internet security. I know that it runs several times a week to make sure that my laptop is not getting any viruses on it. I appreciate that. It's also less expensive and just as reliable as other security programs available out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my computer and phones safe.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Webroot for many years now and have never had a problem with my computer. I also have Webroot installed on mine and my wifes phones and they never have any problems either. I highly recommend Webroot to keep your electronics safe.

    I would recommend this to a friend
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