Customer Ratings & Reviews
- Model:
- WSP100
- SKU:
- 6505916
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers admire the Smart Plug with Thread for its effortless setup with HomeKit and its reliable performance. They appreciate the seamless integration with Apple's smart home ecosystem and the fact that it establishes a Thread network. While some users have experienced compatibility issues with Google Home and occasional connectivity drops, the overall sentiment is positive, with many praising the product's quality and functionality.
This summary was generated by AI based on customer reviews.
Beware - Inconsistent Wemo Quality Control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One out of three of these Wemo Thread-enable plugs which I bought from Best Buy would not work with HomeKit. Got an error during installation saying "The accessory cannot be used with HomeKit". Factory-resetting the plug did not fix the issue. I just returned the defective unit to Best Buy.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, gyro,
We sincerely understand your sentiments and apologize for the inconvenience that this has caused you. We could have had our 2nd level support team assist you with the issue that you had. Let us know should you need further assistance with your Wemo devices in the future by sending us an email at [email protected] or by contacting our support hotline.
Regards,
MJ
Wemo Support
- Cons mentioned:Compatibility
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this plug to control my outdoor steplights. WeMo with Apple Home. However, my only disappointment is you can’t use it with WeMo App. Highly recommend.
I would recommend this to a friend Must have for homekit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with homekit. Thread makes it work super fast and responsive
I would recommend this to a friendGreat value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using WeMo products from last year. In general they are very stable and reliable. This one is no exception. I use it to turn on/off standing light on my bedroom. It works flawlessly and with thread its very responsive and also it wont connect to the WIFI, hence consume very low power.
I would recommend this to a friend- Cons mentioned:Compatibility
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are trash. They won’t work unless you use HomeKit and they won’t ever show in the Wemo App.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We recognize how you feel. By design, the Wemo Smart Plug with Thread is only a Home App device. Because this is not a WiFi-based device, it will not work with the Wemo App.
If you require assistance, please contact our hotline here: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Mara
WeMo Support
- Cons mentioned:Connection, Setup
Small and good outlet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup took a little while and is better than older Wemo products. Have had to reset connection a couple of times, but now has been holding connection better since connecting HomePod mini.
I would recommend this to a friend - Pros mentioned:Ease of use, Thread
Easy and Helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and the thread network allows for a much easier experience than the wi-fi only models. I purchased 3 and all of them have been excellent for holiday decorations and plant lights.
I would recommend this to a friend - Cons mentioned:Compatibility
No Wemo App
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish this worked with the Wemo app. I have 3 dimmer switches that work with the Wemo app. I use the away mode directly from the app because it does random on and off to make it unpredictable. Gives off a better impression of someone being home. This one is only accessible throw Apple Home and it only has fixed timing schedules. Otherwise it does what its supposed to do.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi Vince,
Thanks for sharing your review of the Wemo WSP100. Please know that by design, the WSP100 is only compatible with the Apple HomeKit and not with the Wemo app. For more information on this device, you can check this link: https://www.belkin.com/support-article/?articleNum=318936.
If you need troubleshooting assistance, you can email us at [email protected] or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Wemo Support
- Pros mentioned:Price
Great value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it as a gift for my uncle. So far, no issues keeping the connection. It’s difficult to find these plugs, so I was happy when I found in stock. Great price too.
I would recommend this to a friend - Pros mentioned:Ease of use
Wemo is a valuable aide
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use Wemo's to turn on and off our night light to come on at dusk and off at dawn. We also use it for our fan in the exercise room, and, at Christmas, our tree lights. Easy to program and small and unobtrusive.
I would recommend this to a friend - Cons mentioned:Compatibility
Apple Home Kit?
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally my fault for not reading that its only usable on Apple Home Kit, but when did this happen? I have a 3 pack i use around the house that works with Google. Why would they choose to move to the least popular smart home environment ? I guess i will have to return this and swap it out for TP Link?
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
We have taken note of your feedback on the Wemo Smart Plug WSP100. This device indeed works with Apple HomeKit only. If you need help with this Wemo Smart Plug, feel free to call our support hotline, found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Wemo Support
- Cons mentioned:Compatibility
Auto home!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wemo device can be finicky - hard to tell where the issue comes from when there’s a problem. Love them when they work!
I would recommend this to a friend - Cons mentioned:Setup
Better than most when moving it around
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using smart home plugs for awhile and I can say this one is probably the best. The biggest issues with other smart plugs is the set up as well as the difficulty to manage when power goes out. This plug is easy to move around and keep connected to your smart home.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Good plug!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Integrates well with apple HomeKit. Reliable and well priced.
I would recommend this to a friend - Cons mentioned:Compatibility
Not able to install Wemo Smart Plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to get the two plugs I purchased to work. Additional the instructions enclosed were not helpful.I've tried both the Wemo app and the Apple Home app. I have two other Wemos that I purchased several years ago that I installed without too much trouble. It seems that the other two I installed asked for my wifi ID, but that is not mentioned in the instructions for these I just purchased. I'm going to take them back.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Barbara,
Our apology for the inconvenience that this has caused you. Prior setting up the plugs, you will need a home hub (required for remote access and automations), a HomeKit-compatible Wemo, a WiFi with internet access, and a Home app-compatible device such as an iPad, iPhone, Apple Watch or a macOS computer. Please also try restting the plugs by pressing and holding the power button down for 5 seconds. Continue to hold the power button down until the status light begins to blink white. Once the Wemo WSP100 is successfully factory restored, you may now add the device to the Apple Home app.
Update us on how it goes by sending us an email at [email protected] with the following information so that our email team can assist you further with this.
• Serial number of the Wemo WSP100
• Model and OS version of your Home hub
• Model and OS version of your phone
• Your personal information
• Link to this post for reference
Regards,
MJ
Wemo Support
Works great with Apple Home
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a smart plug that would work with Apple Home and reviews said this was a really good option. I cannot give it 5 stars because I still find it a bit challenging to program. But it is still better than plugging in a lamp (or interior Christmas lights) to old-fashioned timers.
I would recommend this to a friend- Cons mentioned:Connection
Wemo plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new wemo plugs are no longer wemo app controlled and that is absolutely absurd! Horrible idea wemo! Trying to get in touch with customer service to find a solution for the constant pairing issues to apple home kit is absolutely terrible! 4 hours of hold music and never got to speak to someone. New Wemo plugs constantly drop connection to apple home kit. Worked maybe twice via homekit. I gave up trying to pair and re-pair. Definitely will not buy again. Waste of money!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Benko,
Send us an email at [email protected] so that our email team can assist you with this.
Regards,
MJ
Wemo Support
Not a fan of using Homekit sans Wemo app
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have almost 20 of these devices with all generations online. The switch to “Thread” was done badly. Instructions were poorly done. Took me hours to figure out that the Wemo app is being obsoleted for newer devices. I have numerous Wemo app rules in place. New Smart Plugs can’t be added to Wemo app. Only to HomeKit. HomeKit is functionally sub-par. I don’t know that I would buy another Wemo SmartPlug.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi APerspective,
We totally understand the challenges you are facing. Please be advised that this specific model (Wemo Smart Plug with Thread, WSP100) is designed to be used only with Apple HomeKit. You can check out this link for your reference: https://bit.ly/3HWEyIr. Our other smart plug models should still be able to work on the Wemo App. Nonetheless, we’d like to see how we can help you out with your current setup. Please contact us directly through our hotline numbers found on this link so that our Phone Support Team can assist: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Lance
Wemo Support
- Pros mentioned:Ease of use
It works
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well for me, nby jist using the app or Apple Home. I can’t complain at all.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Jcave,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Our phone support team is just a call away should you need assistance. The Wemo hotline number is listed here: https://www.belkin.com/us/support-article?articleNum=55022, or email us at [email protected].
Regards,
Carl
Wemo Support
- Cons mentioned:Compatibility
New ones dont work with google home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had old wemo stuff, all worked with google home/nest. Not anymore. New stuff only works with apple homekit. Returned, shame, because I liked wemo.
No, I would not recommend this to a friend