Customer Ratings & Reviews

Ordered this on line after my fridge of only 6 years broke. I didn't see the point in spending a lot on something that may not last very long. Whirpool was recommended by the repairman because the quality of refrigerators in general is poor and they don't last very long. Under COVID pandemic, many were sold out and on back order, so I chose this one because we needed one ASAP. It is very simple and quality seems good, however, the monochromatic front is hard to clean and keep clean. Shelving inside is not as sturdy as I would have expected and worry about heavier items.

Did a return exchange on the first refrigerator. The first refrigerator had a loud buzzing sound. Gave it week to break in but loud buzzing sound did not go away. After initiating the return and exchange with Best Buy geek squad, the replacement refrigerator that arrived was way better. No loud humming sound and refrigerator is cold. Happy with my refrigerator purchase with Best Buy. Go with your gut if you think the refrigerator needs to be exchanged. Don’t wait too long. Giving 5 Stars for the customer service I received with Best Buy Geek Squad with the return exchange. Best is to call them instead using chat. Also good experience with the delivery guys.

Large capacity refrigerator and freezer at a very good price, works as expected. Delivery was on time (early, in fact). I knocked off one star for noise but I’m getting used to it so maybe it isn’t an issue.

I had to return the first one due to very loud while running & doors squeaking. Never cooled well either. Replacement much better, quieter, cool’s efficiently.

Spacious and efficient. Great design. Silent. Should have bought a long time ago.

Good extra fridge, it is a little noisy, but good basic fridge. No bells or whistles, fine for what it is.

It's a great refrigerator but there are a few things I realized later about it. First, the freezer doesn't have a light. That's probably not a big deal to anyone, but i was used to having one. Second, it's a little louder than my old one, but I've gotten used to it. That's not really a big deal. It's still pretty quiet, but I'm just comparing it to my old one. Lastly, the lighting in the refrigerator part isn't as bright as i was used to. it's LED so that's probably why. Again, not a big deal. I would recommend this refrigerator if you're looking for this type. It's got plenty of space and works well.

Purchased a Whirlpool fridge/freezer as a spare for over flow items that don’t fit in the kitchen unit Good choice It’s quiet and shelving space is good and holds a lot food that just doesn’t fit for one reason or another. Happy to have this as a backup, too

If you just need a traditional Fridge that works, here it is. Only complaint, the Freezer does not include a light, other than that Very Happy!

The door has a defect on this model. Doesn't close properly and opens very easily without any effort. Bought this fridge at Pacific Sales in Burbank, which is about 60 miles from where I live. Since PS is part of Best Buy, I went to my local BB. They had the identical fridge in Stainless Steel (which is what I bought) and white. They both had the same issue. Also saw this identical fridge at Lowe's and it had the same problem. If not I liked the fridge. The space, price etc. Finally returned this and bought a LG at BB.

I had this installed a few weeks ago and so far, so good. At first the frig was a little bit loud but after a few days it is quieter. I love the light inside, it is very bright! Plenty of room for everything and I love the glass shelves. I love that you can see what are in the bins. Very happy with my purchase.

Refrigerator was the right size for my space.Top and bottom was cold within hours.The shelving is just right.

I am very happy with this refrigerator. It works great. Is very quiet. It performs like advertised. The men that delivered and set it up were very professional and courteous. I am using it as a second refrigerator. I highly recommend it!

Overall, exactly what I was looking for. Good value. Has lots of space. I much prefer to side by side that keeps you from putting wide things in frig or freezer. Two things I didnt notice when buying that would not have kept me from buying, but I miss are: No light in freezer and smaller deli/cheese drawer.

Perfect no frills refrigerator. Great size. Clean look.

I am kind of disappointed with this refrigerator, I had to replace my 20 year old fridge just for the energy efficiency, I got my first new refrigerator and the seals were all messed up on the doors and then I got another new one (same kind.) The fridge is made much cheaper than my old one and it develops a row of ice on along the top of the top shelf in the freezer door. We clean it off about every 2 to 3 days, I don't think it's suppose to do that but I don't want to hassle with getting another new one, it's a pain having to put all your food in coolers and transferring it from the old to the new one. I guess this one will keep the food cold and or frozen, that's all I wanted.

We’ve always had very good luck with whirlpool products, so when I was looking for a smaller capacity, no-frills garage refrigerator, I was happy to find this one. I would be satisfied with it if it weren’t for two things. First, the shelves are very flimsy. Second, it appears that the freezer door is supposed to be held shut tight with magnets. However, when we close the refrigerator door, the freezer door puffs out and the seal loosens up. We only realized this after the ice cream from the freezer was soft to the point of looking like it was melting, even though it is cold in the garage right now and exterior heat is not a factor. We turned up the freezer temp and now double check the doors to make sure they’re tight, but it’s too early to tell if the problem will be solved, especially when summer finally arrives. I purchased this appliance from the website without seeing it in person, so there’s the lesson learned. (The delivery and set up service, however, was outstanding.) My husband says it was semi-cheap, and it will do what we bought it to do.

I love my new refrigerator. Since power outages ruined the one I had with extra features, I decided to go simple. I couldn’t be more pleased with the space inside and the ease of use. It’s beautiful and perfect, especially for an empty nester.

This was purchased as a spare refrigerator that's in my garage. I just needed the basic items (no icemaker), and I am quite happy with this unit. The inside of the refrigerator is very bright, although a light in the freezer would have been nice. It has a lot more room than I anticipated.

Our old refrigerator was still working but it was 36 years old! My hope that this new Whirlpool lasts as long as our first one. I like the features that it is a basic refr/freezer with no ice maker. (Less worry of it breaking or leaking water on your floor) It has lots of space. Very roomy vegetable crispers and meat keepers. A great seal to keep the cold in, and it is quiet.