Customer Ratings & Reviews

We've had our extra refrigerator now a year and we placed it conveniently in our mud room. Now, no more traipsing out to the garage to retrieve/place something in the overflow fridge. This Whirlpool 20 cf refrigerator/freezer is quiet & is a nice size. We were able to switch the hinges easily to open the door from the left side instead of the right, which was how it arrived from the factory. We opted NOT to install the pull handle, so when we walked past it, we wouldn't catch our clothes on the handle. The one down side is the crisper drawers are made of such flimsy plastic. It's a good thing our kids are grown, because the drawers must be pulled out and pushed in carefully so they don't break. I suppose it's how most residential refrigerators are made nowadays. :( The store employees were great. There was a mix up with my order and i was initially told my order was in, (plus rec'd an email that it was in) then that it wasn't and that it would be delayed significantly. I asked to speak to a manager. When she called me back, she verified that it, indeed, was in & ready for pickup. I would recommend this store and this refrigerator.

Very nice refrigerator. Lots of room. Easy to adjust shelves. Does run cold. We had to turn down a little from recommended temp because fridge was too cold. Does run a little loud but not bad. Bigger freezer area than I thought it would be. Crisper bins could be bigger but not bad for us. Love the black exterior. Easy to clean. So far, great refrigerator.

It is spacious! We are using it as a second fridge. The black color is nice and you can put magnets. The bottom drawers don't slide easy they are thin plastic. The only advise I can give is not to install it where you don't want to be disturbed by a humming noise. Unfortunately, it is next to my desk and it really bothers me. The humming noise is every hour and lasts for 30 or more minutes. Your quiet time is 1 hour. My 15 year old fridge does not make noises at all. All the other reviews about the noises are true.

Nice and roomy bigger than I thought for price still learning adjustments for temp

This is my very first brand new refrigerator and I absolutely love it has all the features that I was looking for energy, efficient, stainless steel very beautiful and lots of room

The attached photo shows the poor construction on the underside of the freezer door. Basically a hole where they injected foam insulation with some of the insulation stuck to door frame. In addition this fridge is definitely noisier than any others I've owned. Much noisier than the 25 year old fridge it replaced. Otherwise it seems to work fine so far.

The refrigerator has been with me a few weeks now and is working as expected. Still figuring out the temperature because it is freezing the eggs and vegetables but everything else is working perfectly.

Love our new fridge. It’s works great keeping everything cold and wider than we expected.

a great product for the value. a little disappointed that there is no light in the freezer but doesn't affect the use or performance of the product. pretty happy to have a working fridge back in order. and a place to put my favorite refrigerator art from my son and grandsons!! the associates at Best Buy were very friendly and helpful.

I really like this fridge. I have alot of space. Great choice for a family of 3. It does makes a little bit of noise but not bad enough for it to bother me. I like the bottom drawers . I had went to a Best Buy store before I made this purcharse. I recommend this product.

I got this fridge to replace a over 10 year old aGE french door however, I did not feel I needed so much space for the freezer area nor the water dispenser function, so I decided on this one because of the capacity and price and mainly because it was available at my local bestbuy store, I must say this is a pretty good looking fridge with tons of space and for the price of $649.00 is all I needed to make a decision.

The experience of buying a fridge from Best buy was outstanding from customer service to home delivery employees were polite As far as the product it's amazing from quality to the price maybe not be as new as the now day fridges but I can guarantee you that it works just as a new generation Fridge or even better it's been a month since the purchase and delivery and I haven't had an issue .

for the price point it is really nice and excellent fridge. Some people complain it has some noise produced, but what’s that matter if you put in the kitchen rather in your bedroom? Has larger capacity so really like it!

This is the perfect size refrigerator we were looking for. It replaces a 15 year old refrigerator we were using in the garage for frozen food, drinks etc. This Whirlpool had a more than adequate top freezer and lots of room below for drinks etc. the price was right and we did not what a water dispenser or computer components.

Needed a new “garage fridge” for overflow and beverages. I’ve always had great luck with Whirlpool products, and this is no exception. No fancy bells or whistles…just a great basic fridge/freezer!

Nice refrigerator. 3 drawers. I had to put refrigerator at coldest level for the freezer to be at its coldest.

Refrigerator is very spacious as well as the freezer. We love it

I love this fridge is really big it has a lot a lot of space for food it doesn’t take up to much space

spacious, quiet, good price, I really like my freezer.

It’s a very nice refrigerator, keeps everything nice and cold . I actually had to turn it down from the recommended setting because it was a little bit too cold. I do have one complaint, the crisper drawers. I don’t think really fit quite right in the refrigerator. There is a big gap between the drawer and the shelf where it attaches. Otherwise it’s a beautiful refrigerator.