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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4 out of 5 stars with 2290 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the spacious interior, fingerprint-resistant finish, and sleek design of the 21.4 Cu. Ft. Side-by-Side Refrigerator with Fingerprint Resistant. They appreciate the ample space for groceries and the convenience of the ice and water dispenser. However, some customers have expressed concerns about the small freezer size, noise level, and lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,290 reviews
  • Cons mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    Not perfect, but it will do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kenmore we had decided to stop working after five years, so we had to scramble to find a new fridge that would meet our height requirement. Of the few options available to us, this was the best choice due to overall capacity and a few other features we were looking for (for example, I prefer a side-by-side design). PROS: We like the fingerprintless finish. The water filter compartment is easy to access. The shelves on the door on the fridge side are adjustable. CONS: The exterior dispenser is all black, but the photos online (not just on from Best Buy, but everywhere) show a black top and stainless steel body. I also think it’s strange that the water and ice come out of two different dispensers (our Kenmore had one dispenser, and was tall enough to fit a water bottle). The photo of the bottom shelf of the fridge door shows a clear shelf but ours is a solid white. The doors don’t beep if you keep them open for too long. The shelves on the inside of the fridge and freezer are not adjustable. The overall design of the freezer side is terrible - our Kenmore had the ice maker in the door so there was more shelf space (and what am I supposed to put in that tiny shelf in the freezer door?!). I’m not confident about the capacity on the fridge side either, but will have a better idea of what’s possible when I finally restock the fridge (and freezer). And finally, the design of the feet allows for a little movement when you open the doors. It’s more obvious when it’s empty, but the deliver guy warned us there may be a teeny bit of movement even when it’s full. So in summary, I think this fridge works if it’s for an individual or couple. If you have more than two mouths to feed and don’t have the space restrictions we have, don’t buy this fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant
    Cons mentioned:
    Small freezer

    Rated 5 out of 5 stars

    Happy with it - It fit the spot!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator with Fingerprint Resistant - Stainless Steel I had a french door Fridge (not whirlpopol)... had more room - in freezer - because icemaker was in the fridge part... this one is opposite and I feel the freezer is a bit smaller... everything we had in the old freezer didn't fit... luckily we have a smaller unit in our garage. We have this about 4 months now with no issues at all!! I wish I had a larger area for a bigger unit - but no regrets with the unit itself.... Sadly there wasn't a french door unit with icemaker that would fit our spot... so..... we make do with the storage available.... Family of 4 - just to give you an idea... storage wise... see picture...

    I would recommend this to a friend
  • Cons mentioned:
    Small freezer

    Rated 4 out of 5 stars

    Meh.... It's a fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator isn't to bad, it's smaller then I expected, I wouldn't recommend this fridge for a family of 3 or more, with this fridge I'm back to doing weekly shopping instead of every 2 weeks I'd recommend this fridge for a 2 person house hold nothing more Freezer is small, the shelves aren't adjustable so how they come is how you have to keep it A gallon of milk barely fits the top shelf and for a half gallon it scraps the top so you have to place it in the door I needed a fridge ASAP and best buy had the best quick fix option, ordered on Wednesday and had it Friday. A lot of other stores had bad orders till sept & Oct I couldn't wait

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Small space fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have many options for a refrigerator due to the small space it needed to fit in. This refrigerator fits perfectly. So far it has been good. I will say the reviews are correct, the doors are uneven. Also, if the fridge is left open it does not beep but it does shut off.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Small freezer

    Rated 5 out of 5 stars

    Surprisingly spacious and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator died just before Thanksgiving - so, I needed something that was the right size (overhead cabinets, so under 70 inches high) and could be delivered within 3 days - not 2-3 months. I chose this product and am very pleased, here's why: 1. More space than I expected in the refrigerator portion (my previous refrigerator had more cubic feet, but I was able to transfer all my items into this refrigerator. 2. Quiet and energy efficient 3. Good quality shelving; however, I can only adjust the shelving in the door portion of the refrigerator Here's a few limitations: 1. Freezer is very small, particularly the door portion shelving, I can only fit two vegetable packages on a shelf. However, that being said, in the main portion of the freezer on the top shelf I can fit (squeeze): - Frozen pizza - or - 18 lb turkey 2. Only the door shelving in the refrigerator is adjustable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet, ice, and water. Shelves are not adjustable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, quiet fridge. Only negative is all the fridge shelves are NOT ADJUSTABLE. I live alone, so I can work around this. But all the fridge shelves are at set positions. The only way to get a higher place for a tall thing - 3 layer cake or dinner pot, etc. - is too remove one of the shelves. Else, love that the sides are a grey color and not black, like so many other steel front looking appliances.

    I would recommend this to a friend
  • Cons mentioned:
    Adjustable shelves, Small freezer

    Rated 4 out of 5 stars

    Limited in same ways

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent refrigerator. A little smaller than the last due to height threshold. Freezer narrow. Shelves non adjustable; barely enough room for a bottle of wine. Ice maker opening very small. Unless using a short bowl you can't get much at one time.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant
    Cons mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Awesome fridge for a small space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and has plenty of room inside. Adjusting the doors to make it them level was a huge pain but it was worth the headache. You will need a socket set

    I would recommend this to a friend
  • Cons mentioned:
    Adjustable shelves, Small freezer

    Rated 3 out of 5 stars

    Just A Basic Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace the GE fridge that stopped after 7yrs. Unfortunately due to the supply chain issue, this was the only fridge available that could fit in our space. The Fridge section is average but the shelves are not adjustable and they do not pull out. The Fridge door shelves have ample space and are adjustable, but they are plastic and less secure . The freezer section is small as the space is poorly designed due to the placement of the ice maker. Based on looks the fridge is very sleek but it's just a basic fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Adjustable shelves

    Rated 3 out of 5 stars

    Nice looking, not quite as advertised or very func

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge does its job, fits in a tighter space and does give a nice sturdy supply of ice. However the shelves are definitely NOT adjustable as advertised and I feel they are at kind of odd levels. The largest space is on the top shelf and a half gallon of milk barely fits in there, needs to be pushed in tightly. I know it advertises to be able to keep gallons in the door, however everyone knows you're not supposed to keep milk in the door. Also, the actual depth on the shelves on the door are so short, I'm always afraid anything tall (2 liter bottles, bottle of wine) will fall right out when opened. And there is no other option for tall items. I'm glad my kids are older or they wouldn't be able to reach the milk at the top. Speaking of teenagers, the water dispenser is constantly being used here and after just about every use, there is water dripping down the front of the fridge. The drip tray basically does nothing, the angle/spot of the water dispenser should have been researched a little more. I'm basically wiping down the front of the refrigerator every time I walk by it. I don't have any issues with the quality of the fridge, happy with that, but the functionality of it is not ideal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge only it fits my space perfect only con I have found so far is the water/ice dispenser area could be a little bigger to accommodate bigger bottles and the ice maker could produce ice a little faster. Great price point I got on sale and open box

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Wonderful Fridge and Wonderful service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to go Best Buy!!! Bought this fridge not to long ago and I was skeptical at first, but was quickly satisfied with capacity and performance. Ice make works as it should with two different mode - cubed /crushed which is very nice feature. Lots of storage and door shelving. The service alone was great. The Best Buy team who delivered were very nice guys and very meticulous with their job. A1 Best Buy. You did it again. love yah

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 18 years of use by two previous owners and myself my old Kenmore Elite broke down. What a great excuse to get a new one. Due to the space in my kitchen I was limited to a certain size (mainly height) and style of refrigerator. Only neagtive is the humming sound if you’re listening for it, but we are so use to our old refrigerator making insane noises that it really doesnt bother me and honestly its not that loud. The refrigerator side is perfect and has more than enough space for my small family. The freezer side also has great space for our needs. Set up was easy. Was able to get it nice and leveled and the doors leveled to one another. I love that it has three drawers and the door shelves have so much space. Overall Im very happy with my purchase and it does what its intended to do … keep food cold and frozen. If youre looking for a budget friendly refrigerator and have limited space, and appealing looks this is the one to get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement after my Amana refrigerator of 20 years went out. I couldn't get a larger height due to cabinet design, so this one was the only option that would fit into the available space. My only gripe is the freezer space. It's challenging to get a family sized lasagna box into it. Otherwise, the fridge is solid, quiet and dispenses ice and water flawlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Damaged, Small freezer

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer little small. But great so far, 3rd party install sucks. They damaged the back side bring it in. Front wheels do adjust for leveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge so far has been pretty good. A few gripes on it. First, the door are off centered. At first I thought it might be a defect or I accidentally installed the handles by mistake... but after I went back to the store to ask about it, I noticed all the LG models had the same issue. (Doesn’t affect the fridge) Second, the right door swings open pretty wildly. It almost feels like the door is going to potentially snap off. I’ve just gotten accustomed to helping the door swing open. Another issue that seems to be a normal thing when I went back to the store to compare. Since the right door has shelves where you can add about two 2 gallon milks, it swinging wildly when you open the door scares me a bit. Other than the two issues, I’ve had this fridge for a few months and has been great. Ice maker makes ice like it suppose to. And everything else is fine

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Whirlpool refrigerator! Our previous one still worked going on 13+ years, but it was time for an upgrade to stainless steel and no regrets! Ample space. Stylish water and ice dispenser and functional in all aspects. Thank you to the sales representative at BBuy who was patient and helped us find the refrigerator w the same specs, so it would fit our original space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has all you need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the few refrigerators that fit perfectly into the space. It looks great, and the fresh filtered water is as cold as ice and so refreshing. Gallon milk containers can fit on the top shelf or the door. It was a great buy, and the installers were on time and cleaned up after installing it and connecting the water line.

    I would recommend this to a friend
  • Cons mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    New refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the adjustable shelves on the door but wish regular shelves were adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is absolutely great! I love how well it runs. Best buy not only installed it, but removed the old one for me as well. It came with a bonus gift card. Absolutely thrilled with my purchase.

    I would recommend this to a friend
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