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Customer reviews

Rating 4.3 out of 5 stars with 811 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 3.5 Cu. Ft. 12-Cycle Top-Loading Washer for its cleaning performance, affordability, and ease of use, frequently praising its agitator and capacity. However, some customers note that the washer can be noisy and that issues with the spin cycle, lid lock, and load balancing have been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 811 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great for small and medium loads. Fits well in my my laundry. Leave my clothes clean and don't have to do second or third rounds like the one I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within my budget and Good performance. Old look but I don’t care because it is in basement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a very basic washer. The only thing on this washer that I would say is fancy is the auto sensing of the level of water in the washer. I would prefer to pick my own water level. I found that the auto sensing doesn't necessarily work. I washed my sheets and set the washer to auto sensing, and after the sheets were washed, I found that parts of the sheets were still unwashed. It was dry in the center. A little weird. There's a "Deep water wash" setting where the machine fills all the way to the top instead of auto sensing, so that's what I do now when washing bulkier items. All other items washed, I haven't had any problems with. This washer gets the job done. You just need to set the fill level to "Deep water wash" when washing bulky items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, quite and easy to operate. It also looks nice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of operation great value for the price very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great upgrade from an old washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old washing machine that was in my house when I moved in. The old one was also a whirlpool, but was about 15 years old and on its last days. This one was a huge improvement and I love all the features on it and how many settings it has. I have found that it leaves blankets a little too soggy when you use the deep water setting, but this is easily remedied by doing an extra spin cycle after. Overall it's not too loud of a machine. It does take a while to do a load, but I feel like my clothes seem much much cleaner so I don't mind it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Good quality for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was better than expected. I didn't realize there would be as many great features as there are. We have had this washer for over a month now and have gotten a lot of use out of it. Lots of room and great cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love the easy buttons and consistent quality of Wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use, consistent results, no drama. It just works!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 3 out of 5 stars

    Good economy washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer because our old dryer was thinking it was a microwave. 150 degrees on the outside cold and wet in the middle. So off to Best Buy on 12/24/2017. Instead of buying a new dryer I sprang for a new set which the sales guy joked was not the most extravagant gift to give oneself on Christmas. I choose this one because I am limited on the space for it to sit. I barely made which is good. The washer is not the quietest model out there. The sensing of the load can be a bit annoying but once it finishes you are fine. You get what you pay for I guess. It does not have the biggest drum inside but for 2 people it works fine. If you are short you may find your feet leaving the ground to get everything at the very bottom. Make sure you balance the load before you start it. I have never seen a washer jump before. It was definitely one for the books. Most people say the water sensing level is messed up but I have not noticed that. I try to do full loads so I assume it will always fill up to the max of the drum. I did look in there once and saw that the water level was only mid level. I didn't have a full load so I guess it was working as designed. If by need something to wash your clothes then this one does just that. If you want one with all the bells and whistles then you will need to drop a bit more money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer for 1 person household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the washer for awhile this turned out to be a great investment. It handles very well. And i love how the washer will automatically sense how. Much you have in the washer to adjust for water level. I also love that i can choose between 2 different rinse cycles. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good for the money, but ............

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cycles are very long, so many clinks/chimes/clunks between modes make washer noisy. Recommend using the "Quick Wash or Delicate Wash" as often as you can so get other things done in your day other than just laundry. Wish it had more water level options other than only 2, deep wash and sensor fills only. Otherwise, well worth the money........cleans well and just takes time to get adjusted to its functions to shorten your laundry day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice basic model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are empty nesters and did not need the largest or most technologically advanced models. It does have some helpful features that my previous washer did not have.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Perfect for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this washer for $350. I’m very satisfied with the purchase, delivery, and set up. Highly recommend for anyone looking for $400ish washer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Gets the wash done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month I can say it works great! Still trying to get used to all the functions and the noises also the cycle time. Wow! Takes like an hour to wash clothes unlike my 25 year Maytag that just gave up on us. It's the HE thing I get it but if I could go back to the old washer I would ...not made that way anymore. Oh well it does clean the clothes good I just can't run it if anyone is sleeping... It's kinda loud on our raised foundation.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Other reviews invalid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little apprehensive when making this purchase because all the reviews said it was too loud blah blah. It’s not loud. My laundry room is in my master bathroom and it’s perfect. It’s not loud, it cleans great, the delivery guys were awesome and only needed about 20 minutes, and I’m overall very pleased! Glad I bought this machine!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of loud, but does a great job. I wish you could fill the washer up with water while the lid was open so I could clean the cup for soap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does exactly what it supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many people, I just needed something to wash clothes that wouldn't cost me a lot of money. The Whirlpool washer was very easy to set up. Note the sound that the washer makes when it's filling up or auto sensing the water level is normal. This threw me off when I set it up, but that's how its designed. I have the washer behind a door about 10 feet from my couch, and I don't hear it on full cycle. Overall, affordable, easy to install, and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Satisfied but takes more time to wash.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine was economical and performs like any other traditional washer. The delivery and set up was quick, clean, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Craziest thing.... it cleans my dirty clothes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put clothes in, add a touch of degtergent. Some time later, they’re clean. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer, super affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. I’ve gone through 2 washers in the last five years and have paid around one thousand a piece and this machine does a better job and paid a third of the cost. Really like this washer.

    I would recommend this to a friend
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