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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1449 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the removable agitator, cleaning performance, and ease of use of this top load washer. Many also highlight the large capacity and reasonable price as positive aspects. However, some customers report concerns about the noise level during operation, and a few have experienced issues with reliability and the spin cycle. The balance of the washer during the spin cycle has also been a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,449 reviews
  • Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this washer for a few months and we are really happy with it. So far we have had no problems. It does a great job and the installation was effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works fine and the person who waited on us at Best Buy was most informative and helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Hose cracked and leaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't add anything to it bc the door locks. If you stop it it starts over. I can't just do a spin cycle alone. The hose directly underneath was cracked and leaking.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, FRGS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    A great washer.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Its very quiet and love the fact that you can see you loads wash.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer, not knowing it had been used because we were not told. There is a crack in the bottom of the washer Water came out of the hose when we tried to hook it up, So we never did hook it up We returned the washer & dryer. We were told we would receive compensation ( gift card) Because of all the trouble we went through, We have contacted them several times all we get are promises…Nothing more. It’s been 3-4 weeks and we still have not heard from Best Buy

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer a little over a year ago. First one last a week. They sent a replacement under warranty and this one lasted just longer enough for warranty to expire. I thought Whirlpool was supposed to be a good brand, i was wrong unfortunately. Have a Whirlpool fridge also and not much different, but wont get into that. If looking at this washer, do yourself a favor and run away from it. Complete garbage. First review i have ever written like this, but had to say my piece. Thanks.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! If you are currently having a concern with your Washer we would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is working well so far after one month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performer not too complicated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have purchased at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It couldn't be better. The best washer I have bought ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Whirlpool washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate. Love the variety of options available for washing a variety of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine that fit in place provided.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    frist washing machine in home. It fit in the space provided for the washing machine in the home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month in, the basket is out of balance which made the washer move and put a hole in my wall.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ptena, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Capacity, Cleaning performance, Removable agitator
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    LIke it but not love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool 4.7-4.8 Cu. Ft. Top Load Washer with 2 in 1 Removable Agitator in White is a game-changer in laundry appliances. With its spacious capacity, versatile agitator, and exceptional cleaning performance, this washer takes the hassle out of doing laundry. The innovative 2 in 1 Removable Agitator allows for customization, while the advanced sensing technology ensures efficient water and energy usage. The variety of wash cycles and options cater to different fabric types and levels of dirtiness. With its convenient features and sleek design, this washer is a top-notch choice for any household. Say hello to a superior washing experience with Whirlpool. is a little noisy and slow to start.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    This is a great washing machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really like this washing machine. Good size capacity, removable agitator. The machine washes clothes well Simple to use I like to see through lid, which is also soft close by the way, which is excellent. You can hear the power in the machine when it washes, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and love the feature which the agitator can be removed. Now I can washed double loads of clothes and comforter. The clothes are cleaner than my old one. I have brought the extended warranty for some reviews say it breaks easily. But I have used it for a month now and love it.A little noisy but tolerable. The only down side is there is no compartment for the Fabric softener.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator
    Cons mentioned:
    Balance, Noise level

    Rated 4 out of 5 stars

    Agitator/Impeller option a plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer because of the removable agitator, which is great when washing large comforters and also for more delicate fabrics. Haven’t tried it with delicates yet, but a bulky king size comforter fits in easily and comes out clean, so great score there. Drawbacks are it’s a bit noisier than my last machine, and washer seems a little unbalanced and noisy for spin cycle, but it settles down and laundry is ready for dryer. Harder to add additional items once cycle has started than in my previous washer, which takes a little getting used to, but I’m generally happy with this product, as benefits outweigh drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Impressive Whirlpool Washer and Dryer Set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Impressive Whirlpool Washer and Dryer Set I recently purchased the Whirlpool washer and dryer set from Best Buy, and I couldn't be happier with my choice. The dryer is a 7.0 Cu. Ft. Electric Dryer with Steam and Moisture Sensing in White, and the washer features a two-in-one removable agitator. First, let's talk about the dryer. The 7.0 Cu. Ft. capacity is perfect for handling large loads, and the moisture sensing technology is a game-changer. It ensures that my clothes are never overdried, which not only saves energy but also preserves the quality of my garments. The added steam function is fantastic for refreshing clothes and eliminating wrinkles. It's a time-saver and a great feature to have. Moving on to the washer, the two-in-one removable agitator is a standout feature. This agitator gives you the flexibility to choose between deep water wash and an agitator-free option for more delicate items. I love that I can adapt the washing cycle to suit my specific laundry needs. The washer's performance has been exceptional, and it's incredibly efficient. Overall, this Whirlpool washer and dryer set has made laundry a breeze. The combination of the dryer's smart features and the washer's versatile agitator make for a winning duo. I couldn't be more satisfied with my purchase from Best Buy. If you're in the market for a new washer and dryer, I highly recommend considering this Whirlpool set. It's efficient, convenient, and delivers excellent results.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Removable agitator
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great. It's a little loud but for the price it's ok. It's nice that the agitator can be removed so I am able to wash bulky items like comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Removable agitator

    Rated 5 out of 5 stars

    Great Looking Washing Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit looks great and stylish. It's single turn knob is easy to operate the machine with, along with a few other buttons such as water temperature, extra rinse/softener, and high water level/30 minute soak. Overall the machine top load washer performs much better than our older front load washer as far as cleaning goes. This is not a HE washer and uses older style belt drive system to propel it's basket. My grandma had a Whirlpool washer and it lasted over 20 years so we purchased one ourselves. Surprisingly it has lots of different load type options on the turn dial and they all work great with the type of load you specify and put into the washer. Also the removable agitator is a great bonus to have with a washer machine. It is great to remove the agitator when washing gentle loads or sheets so they don't get all twisted up. I would definitely recommend to a friend or family member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GET A LONG WARRANTY! YOU'LL NEED IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just bought this July 2022. Within the first year or so I already needed it serviced because it made a very loud squealing noise. Whirlpool had to send over one of their contracted repair guys in the area and they had to special order and replace some drum bearing thing. After you purchase Whirlpool will offer you to register and purchase their extended warranty service. I cannot stress how important it is to purchase it for both your washer and dryer. The longest possibly warranty you can get. You will use it and need this. Washer and dryers go through so much. You don't even have to pay a deductible, it's all covered for any repairs once you have the warranty. That being said I still do love this washer because at the time of my purchasing this is the only washer on the market that allows you to remove the agitator piece. It's completely optional based on what you need washed. You can leave it on if needed or take it off if you don't and it's so good having that option!!! It's a very nice washer. The top is clear glass so you can look in as well. I did a lot of research before purchasing our first washing machine and apparently it's better for your clothes to have a top load than a side load. Super easy to operate. It makes a cute noise chime when it's done. Lots of options for washing any combination of clothing you have. There’s also a little water faucet on the corner inside so you can quickly wash something off before throwing it into the actual wash! Also you'll need to get some "affresh" washing machine tablets. This is recommended by Whirlpool. TRUST ME DON'T SKIP THIS STEP! You'll want to follow the instructions and use one tablet every month to keep your washer clean and running well. Every since I made sure we always use a tablet to clean every month it's actually made a huge difference in keeping the washer running smoothly. It started squealing again but it completely stopped and became a normal washer now that we're regularly maintaining it with these tablets as recommended. We've washed SO MANY LOADS at this point. We are going into year 3 with this washer and we love it now. It's done a great job washing all our clothes without issue. The hiccup was that first year but ever since it's been really smooth sailing and no more issues! ALSO. I want to point out the glass top on this washer is VERY WELL BUILT. We have cabinets above the washer and some pretty heavy detergent things there. One of the shelves broke and the VERY HEAVY DETERGENT FELL FULL FORCE onto that glass top load door. I FREAKED out I thought there's no way it's not broken. But no. Not a scratch. Not a dent. I was incredibly relieved and impressed. I’m very glad I bought this. The only thing that would have made it better was if it had auto-sensing.

    I would recommend this to a friend
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