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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 181 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Ease of Cleaning

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers love the 6.4 Cu. Ft. Slide-In Electric Convection Range's fast and even heating, ease of use, and stylish appearance. Many appreciate its numerous features and attractive color options. However, some users have experienced issues with the touch screen responsiveness and oven performance, while others find the glass top challenging to clean. The readability of the control knobs has also been a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 181 reviews
  • Rated 5 out of 5 stars

    Great Range With Great User Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is fantastic - love the internet connection above all for ability to auto re-set the clock! Had initial issue with error light being on, but that is not Best Buy's fault. Whirlpool sent local authorized repair center and had it fixed in about 30 minutes (sensor wire was not connected as it should have been). We have baked, air fried, and used stovetop items and all work fantastically. Glass top seems to be much better at resisting scratches than older non-Whirlpool units.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent choise I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that is very simple to use, I can look for easy meals, I like the different cooking methods and the overall simplicity. Also I love the way this stove looks in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed
    Cons mentioned:
    Glass top

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the stove! Heats up fast! I love the features and how it has a child safety lock. You do have to be careful with the stovetop because it’s glass. Putting the pot or pan down too fast can crack the glass esp if it’s heavy. I do recommend buying this stove.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oven review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is a nice look and have only had a couple weeks and haven’t been able to use all of them. Oven heats and works great. Only thing that’s tough is that heat levels in each dial is in small print and hard to read to determine if you are using one , two or three heat coils under glass

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great range at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new convection range. It heats up so quickly and everything cooks evenly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cosmetic Damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 4/25/2022 my electric range was delivered with visible cosmetic damage that isn't hidden by cabinets. However, Best Buy is in the process of arranging a "replace and return" of the item. So I won't be without a stove until the new one arrives.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Many Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven has a display that allows you to select various tips and assistance in using the oven. So far everything we have tried turned out very well. It looks very nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Black stainless stove

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this stove Easy to use Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this range! The oven space is huge, and the fit is perfect in our cabinet space. I find myself cleaning the top every day, though-it is shiny black glass, after all. Much better than the old range style with cool elements and dirty cups.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electric range stove is not worth it one dime... Pros: Its a Beautiful Stove, Designed is Gorgeous, It has 5 Electric Burners, and Stove is pretty Big Inside. And has Touch Screen but I dont see myself using it often. CONS: Its not real Black Stainless Steel its Coated with black stainless steel and Feels really Cheap. It dosen't cook a Turkey RIGHT I had issues cooking my 24 Pound THANKSGIVING Turkey cooked for 7 hours at 350 and Turkey was still raw, I had to finish cooking my Turkey at my moms house. This Ceramic Glass prompts to get scratches easily mine is already scratched they use cheap Glass material my older Whirlpool was 13 years old and didn't have, not even one scratch on the ceramic glass. Also this stove gets Dirty quickly and it's a fingerprint magnet. So honestly not worth the $1700 Price Tag. I wish I could return it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool glass top range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool electric glass top range is beautiful. The oven was great and the glass top is taking time to get used to it, but I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool range does it all! Lots of smart program features. Makes cooking and baking so much more fun! Matches all my appliances and I get many compliments on this kitchen suite!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Handles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles don't match the product that all they look absolutely horrible

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We're sorry that we are not meeting/delivering these expectations. If you have any further questions or concerns please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Appearance
    Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love the sleek, professional look of this stove!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look of this stove. It is great if you are trying to achieve the look of a modern kitchen on somewhat of a budget. The oven's touch screen control panel did not work at all on the first stove that was delivered. Best Buy did a great job however delivering a new stove within 2 business days. Since then, I have had no issues with the functionality of this stove. It looks so good and works just as well!

    I would recommend this to a friend
  • Cons mentioned:
    Glass top, Oven

    Rated 2 out of 5 stars

    For the money, I expected better from Whirlpool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this range. The features are good and work quite well as far as cooking and baking evenly. However, the glass top is extremely difficult to keep clean, even though I clean after each use. And I've had other glass top ranges before that have cleaned up just fine. But the the absolute worse is the oven cleaning - or I should say lack thereof. It just does not work! In theory, putting water in the bottom sounds like it would work well, but it just does nothing!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Kelli, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Color, Ease of use, Heating speed

    Rated 5 out of 5 stars

    Love the WiFi function

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice addition to my kitchen. I love the black stainless steel color. It is easy to clean. Stove works great, heats up fast and I love the option to preheat the oven before we get home. I can also see if my kids turn off the oven once they are done.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Whirlpool Range you can’t live without!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOLY MOLY! We recently bought all new appliances for our home. ALL WHIRLPOOL because when you down load the whirlpool App you can control all appliances from your phone. With this range, it cooks everything perfectly! There are so many settings. You can open your app on your phone and select range. If you’re cooking Pillsberry grand biscuits, there’s a button for that. If you’re wanting to cook a Totino‘s pizza, there’s a special setting just for that. If you want to cook a Stouffer‘s lasagna there’s a setting for that it seems like everything that’s offered in the grocery store is on this app to cook whatever you want to perfection. It senses when it’s done perfectly and shuts off. no more burning no more waiting to preheat. It’s a convection oven, an air fryer, a warmer and if you’re a baker your cakes and treats come out light fluffy and tasting wonderful. Take my advice. If you’re looking for a new range/stove top, I suggest you pick this one you will not be disappointed! It is beyond amazing Bravo Whirlpool. Also, thanks Best Buy for making it so easy to purchase and pick up with great prices.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 4 out of 5 stars

    Looks Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this because our old oven died. The slide-in looks great and it’s nice to have the knobs on the front, though it has taken some getting used to. We did have an issue when the touch screen stopped working when a pasta pot boiled over a week after we got it. We decided to unplug it and plug it back in which fixed it. It hasn’t had a problem since. The wireless preheat option is awesome because I can preheat it remotely with my phone when we’re out buying take and bake pizza and it’s ready by the time we get home. The oven is a good size and has an even heating that’s true to the set temperature. There are many smart oven options that we haven’t used yet because it’s a bit advanced, but I’m sure in time we’ll figure it out. The bottom warming drawer seems very cheaply made and it’s much more shallow than our last oven so we’ve had to relocate a few pans. Overall we are happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Don't like the internet requirement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks of the range is great. The control panel is great. It takes a little to get used to the burner settings. But after you get used to them it is great. The only thing that is a negative is you have to hook it up to the internet to be able to use the air fryer feature. This may eliminate this feature from ever being used. I have not decided on this yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use even for a Senior citizen. Didn't think I'd use the WIFI capability but love it! Looks great even in my 1980's kitchen.

    I would recommend this to a friend
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