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Customer reviews

Rating 2 out of 5 stars with 7 reviews

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29%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 2 out of 5 stars

    The review don’t really want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really don’t want my opinion but here you go. The number of times I was given bad information about my purchase and delivery was ridiculous. Communication was either poor or nonexistent. Staff was pleasant although unhelpful, other than the man on the phone who told me I was free to make my purchase elsewhere. I won’t be buying from Best But again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Cons mentioned:
    Ice production, Inexpensively made

    Rated 2 out of 5 stars

    Doesn’t make ice efficiently

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inexpensively made, doesn’t produce much ice in a timely manner.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Icemaker, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    long wait for item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought fridge and ice maker on that date, but ice maker had to be ordered! getting whole month and half later!! suppose to get march 30th. that why poor rating

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was dissapointed that the product was not on hand and jad to be ordered, the delivery guy was helpful and kind, ice maker did not initially work. I live on NCt for my Mom in IL. My brther-in-law had to check it and make it work. Cutomer service was great with the purchasing, delivery, coordinating, and responsive,

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice production

    Rated 3 out of 5 stars

    Nice but not to much ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great for a small fridge but does not make a lot of ice.

    I would recommend this to a friend
  • Cons mentioned:
    Wrong model

    Rated 1 out of 5 stars

    Wrong Ice Maker Delivered

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a five month wait delivered wrong model ice maker.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Jthjr2, for concerns with your order please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Cons mentioned:
    Cost, Installation

    Rated 2 out of 5 stars

    You Have To Have A Water Outlet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item doesn't mean nothing if there is not water outlet in your home to connect to a fridge! Hiring a plumber would be very expensive along with labor to install this ice maker! It's not worth it! Just use ice trays!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello tdt2! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

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