Customers are pleased with the professional installation, helpfulness, and punctuality of the technicians. They appreciate the quick and efficient service, as well as the patience and knowledge of the installers. However, some customers have concerns about battery life, communication issues, and camera placement. There have also been instances of no-shows and poor service.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,173 reviews
Pros mentioned:
Ease of use, Installation, Knowledge
Rated 5 out of 5 stars
Geek Squad are the best! Installed ring cameras...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent installed (3) security ring cameras around my property. He was knowledgable and complete the work timely with ease. Instructed how to use the app service to operate and monitor camera views. I am grateful!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek Squad installed Arlo cameras
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hugo (Geek Squad) has installed Best Buy products for us before so we were very happy to see him here to install our cameras. Hugo is very thorough and walked us through every detail..including setting up our phones and showing us how to manage them our cameras.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Ring Cameras installed by the Best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had Blake install our Ring Cameras (4) at our Donnelly Home. This is the 3rd time we got Blake—installed our 5 TV’s, Ring doorbell and now the cameras. He is the best. Great, helpful and fantastic demeanor:) Also thought ahead to bring 4 extra batteries for cameras to eliminate us having the batteries run low faster. Smart!!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad men was very friendly and came did his job, camera is drill up looking good, if I was you I would book right now…. Just saying
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed the Blink camera, and it looked fine until I had to park my car in the driveway, then I realized the camera didn't quite capture the entire car or any other cars that bust into my driveway and hit my garage door. I must say, though, that the two gentlemen were very nice and polite. Just wished I'd have realized or asked them to let me park my car in the driveway to make sure the camera did what it was supposed to do.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad is the best service, and certainly worth the cost!
They installed, quickly, efficiently, and flawlessly - 4 Arlo Pro 3 outdoor cameras - which are working wonderfully!
Thank you Geek Squad!
Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Pros mentioned:
Installation
Rated 5 out of 5 stars
In n out Geek squad pro Ring installer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad were an “In n Out” team installing a Ring video cam n removing a stick up ring n solar to another location.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the geek squad. Very professional and Most importantly I trust their work. They have installed 2 blink cameras for us and mounted 2 TVs. Everything works great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad did a great job installing & setting up 3 outdoor security cameras. They had great suggestions on the locations to install them and made sure they were working properly and that I knew how to use the app.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek squad installed my ring doorbell and camers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent installation for two camera. Both times I was complete satisfied.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If the solar panels HAD worked with the Arlo cameras that we had purchased and now have, this would have been a great purchase. The technician took the solar panels back (for full refund) but advised us to buy rechargeable C123A batteries for the Arlo cameras (which we did, and which now makes the security cameras work).
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Installed my security cameras
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional and gave me advice on my Antenna system I couldn't figure out. Me and my brother installed it with his advice and now I have more channels.