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Customer Ratings & Reviews

Customer reviews

Rating 2.2 out of 5 stars with 12 reviews

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  • Value

    Rating 2.6 out of 5 stars

  • Quality

    Rating 2.0 out of 5 stars

  • Ease of Use

    Rating 2.4 out of 5 stars

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25%would recommend to a friend

Customers are saying

Customers have good things to say about the Worx WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner. However, there are some concerns about the product not working properly. Some customers reported that the product did not work at all, even after charging the battery overnight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Cons mentioned:
    Water flow

    Rated 1 out of 5 stars

    Didn't work.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Portable Pressure Washer in winter to use it this spring. In early April I unpackaged it, charged the battery over night and I was really excited to use it. It didn't work, it would not pull water. I tried to trouble shoot and I watched youtube videos. I could never get it to work at all. Well past the return window. I bought this partly because it wit into the compatible Worx battery system for my drill, blower and trimmer. I am disappointed and it is affecting my desire to expand my Worx products.

    No, I would not recommend this to a friend
    • Brand response from Worx Expert
      Posted .

      Hello Valued Customer,
      Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you! Thank you for choosing WORX! worx

  • Cons mentioned:
    Water flow

    Rated 3 out of 5 stars

    Better than a hose with a nozzle.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it drawing water from a bucket and it's better pressure than a hose with a nozzle but not nearly as good as a standard power pressure washer. This might improve when connected directly to the water hose.The portability is nice and I'll use it for light uses where I want a bit more power. I'll use my power washer for for heavier use where more pressure is needed. I got it on sale. If I was paying full price, I'd return it.

    No, I would not recommend this to a friend
    • Brand response from Worx Product Expert
      Posted .

      Hello There!
      Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The Hydroshot is a power cleaner which is used for maintaining a clean. However, we do offer pressure washers for a more deep clean. CVACCARINO

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had good faith in Worx products.. until this one!!!.. never did work.. right out of yh box!!! .. unable to return, Christmas gift.. stuck with JUNK!!!!

    No, I would not recommend this to a friend
    • Brand response from Worx Product Expert
      Posted .

      Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx! CVACCARINO

    • Brand response from Worx Expert
      Posted .

      Hello There!
      Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you.
      Thank you for choosing Worx! worx

  • Cons mentioned:
    Water flow

    Rated 1 out of 5 stars

    broke out of the box

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost year, just open box and try to use, but item broke out the box, no sucking water in while motor is on, i don't know how to replace it bc too long

    No, I would not recommend this to a friend
    • Brand response from Worx Product Expert
      Posted .

      Hello Tom! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We' like to learn more about the specific issue that you are experiencing so that we can get your tool up and running. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx! CVACCARINO

    • Brand response from Worx Expert
      Posted .

      Hello Tom!

      Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can get your tool up and running. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you.

      Thank you for choosing Worx! worx

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt get it to spray at all. I let charge all day, You could hear the motor turn when we pulled the trigger but woter never came out the other and. It wouldnt even suck water out of the bucket.

    No, I would not recommend this to a friend
    • Brand response from Worx Expert
      Posted .

      Hello Chris,
      This may happen due to air bubbles being compressed. We recommend using a garden hose the first time to have that pressure go through. Thank you for taking the time to share your experience and review! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at [email protected] and we’ll be glad to assist you.

      Thank you for choosing WORX tools! worx

  • Rated 1 out of 5 stars

    David Beauregard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work, with 2 liter bottle. Right out of the box Returned it. It was a gift, and she wasn't so happy. She has used her farther's prior to this one, his works great.

    No, I would not recommend this to a friend
    • Brand response from Worx Product Expert
      Posted .

      Hello There,
      The WG620 may need some priming. We suggest the first time of use to attach it straight to a garden hose and press the handle for about 20 seconds this release any air bubbles it may have. Then you may use any source after this has been successfully completed. We thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you have any further questions Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!

      Thank you for choosing WORX! CVACCARINO

  • Cons mentioned:
    Water flow

    Rated 1 out of 5 stars

    Worx hydro shot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new out of box washer does not work does not suck water or shoot it out of nozzle

    No, I would not recommend this to a friend
    • Brand response from Worx Expert
      Posted .

      Hello Chaz,
      Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you! Thank you for choosing WORX! worx

  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really disliked it it didn’t work for the soap but was great for waterhose

    No, I would not recommend this to a friend
    • Brand response from Worx Product Expert
      Posted .

      Hello Valued customer,
      Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!

      Thank you for choosing WORX! CVACCARINO

    • Brand response from Worx Expert
      Posted .

      Hello Valued customer,
      Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!

      Thank you for choosing WORX! worx

  • Rated 1 out of 5 stars

    Not working out of box.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on December and just opened and try to use it, not working. Away pass return period.

    No, I would not recommend this to a friend
    • Brand response from Worx Expert
      Posted .

      Hello Valued Customer,
      Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!



      Thank you for choosing WORX worx

  • Rated 5 out of 5 stars

    Great Portable Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome product! Great price and perfect for little things around the house without having to unroll and hook up hoses!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying this buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy for a portable water blaster. Wish it was alittle bit stronger, nevertheless i cant complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas present for dad!!! Works great for small cleanup jobs

    I would recommend this to a friend
  • Customer reviews from worx.com

    User rating, 3.8 out of 5 stars with 308 reviews on worx.com.

    See all worx.com reviews
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