Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,651 reviews
Rated 5 out of 5 stars
Completely satisfied my need.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well with my internet service. great phone service also.
I would recommend this to a friend
Rated 5 out of 5 stars
great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
love this item, it works perfect a great addition.
I would recommend this to a friend
Rated 5 out of 5 stars
Working Fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
To my knowledge, this is the only modem/router available for the Xfinity Triple Play format. I have been using it for over a month now and see no difference between Arris and Comcast's plus I save $10.00 a month. Hookup was easy. One by one, remove the wires from the Comcast gateway and connect them to the matching connector on the Arris. Plug it in and return your Comcast gateway and lower your cable bill. WIFI range as good as the Xfinity gateway. No difference in phone or TV performance.
I would recommend this to a friend
Pros mentioned:
Modem
Rated 4 out of 5 stars
Great router for a residential
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this router from BestBuy for my internet network at home and it is very good router to bring WiFi around my home.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Does the job easily
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This reviewer received promo considerations or sweepstakes entry for writing a review.
signed on with Comcast, they wanted 10/month to rent their modem, so I bought this one because it is the same as they rent. works great, have only used it briefly so far but expect no problems.
I would recommend this to a friend
Rated 5 out of 5 stars
excellent quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Item was recommended for our X-finity set-up with bundled TV, Internet and phone.
I would recommend this to a friend
Cons mentioned:
Price
Rated 4 out of 5 stars
Decent modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the few modems that works with XFINITY triple play. I haven't had any issues with it. I just wish it was cheaper.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Review modem.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Instructions were fairly easy to read and follow. The internet connections were accomplished within a short period of time.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Mine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the router, one day i got fed up with paying the cable company for theirs so i got my own. 2 can play that game
I would recommend this to a friend
Rated 5 out of 5 stars
Nice product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it is simple just plug it in and Internet is compatible with Comcast 100%
I would recommend this to a friend
Cons mentioned:
Price
Rated 4 out of 5 stars
Great gateway
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great gateway, but a little pricey, even with the price match I used. It's the only option BB has for xfinity triple play.
I would recommend this to a friend
Cons mentioned:
Price
Rated 4 out of 5 stars
Needed!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Expensive, and the only thing available if you have the triple play programming.
I would recommend this to a friend
Cons mentioned:
Wireless range
Rated 3 out of 5 stars
Modem / Router with phone adapter
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this modem/Router combo with telephone adapter b/c it's the only one in the market that will work with Comcast services when having home phone service. The range on it is terrible on the 2nd floor. The 1st floor is fine. I had to extend my wifi with another router to have wifi coverage on the 2nd floor.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Good to cut loose from Comcast!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased to save the monthly rental fee from Comcast. Easy set up. Works great!
I would recommend this to a friend
Rated 5 out of 5 stars
Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good on the modem, hope it will surpass the warranty of 30 months.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works good, I would recommend it to someone with comcast/xfinity if that are looking for a good modem/ / router.
I would recommend this to a friend
Rated 5 out of 5 stars
No problem with install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installing my own saves on monthly Comcast rental charges for their equipment
I would recommend this to a friend
Rated 5 out of 5 stars
Works fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Same unit that comcast supplies.Will pay for itself in less than a year...
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought my modem instead of renting from Comcast. It works at least as well and so far I have had none of the pesky modem failures like I had with my rented modem. It's great not to have to pay the cable company for anything extra.
I would recommend this to a friend
Pros mentioned:
Modem
Rated 5 out of 5 stars
Great unit for xfinity internet all in one
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought the moden and router from best buy. We thought it was a better option than renting it monthly from Comcast. It has been working great ! The salesman was well informed and gave me the right unit for my needs! Thank You!