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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 28 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the easy installation process of the Real Living Assure Smart Lock Replacement Deadbolt. They appreciate the convenience of being able to open and lock the door remotely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Rated 1 out of 5 stars

    Door Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could just be the manufacturer issued a bad lock however upon delivery the item’s box looked a bit damaged however the content of the lock seemed non damaged. Upon Installation the internal latch assembly showed signs of defect. This caused difficulties in locking and unlocking the actual door. It was so tight for the latch assembly to respond to work that it would not turn on the strength of the motorized motor. (I didn’t use any power tools and used hand strength without over tightening) After removing it and observing the internal latch assembly I compared it to the old latch, (which is going to the back door of my house and is motorized as well) I noticed that the new latch assembly was far less in quality compared to the old one. Disappointing was that the new latch assembly was smashed causing the malfunctioning of the device. Also, the motor on the lock turns opposite of the assembly assignment, meaning it will not lock the door however will unlock the door when it is supposed to lock the door. I unfortunately will have to return and get a new lock and hope for better results.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 5 out of 5 stars

    Smart auto door lock

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent door lock. Automatically locks itself when you leave and automatically unlocks as you drive up. Also auto locks once you’re inside your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Lock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this lock for almost 2 years. I love it. Great when I have my hands full of groceries and I'm not able to forget with keys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A door lock for those who hate keys and love smart

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenience at your door. I have the key on my chain for backup but once I had this paired to my smart home I may never go back. I come home and the lights are on and the door is unlocked and everything is just easy. Get notified when someone comes over to let the dogs out. Set a code for the family to get in when you need them and then delete it to keep them out. I recommend this to any tech nerd out there. For those who don't want the tech the codes are easy to program at the door and the instructions are simple

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was mostly ok. Tricky to get the wire to align in the right position before screwing on the inside door component. After moving my z-wave dongle closer I have not had any trouble remotely locking/unlocking after a month of use. Adding with home assistant was straight forward.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NoGoldJustOilRubbed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered rubbed bronze and got gold. Had no idea people were still purchasing gold door locks however I had to immediately return. Come to find out that the sku number is mismatched in BB system. I ordered this at the store and it was discovered at the store that there was an internal error on the different sku numbers. I was told this was going to be updated. Hope this happens soon because the oil rubbed one came damaged.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 4 out of 5 stars

    Good lock, bad app

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this 4 stars because the lock part works great. Easy to use, looks nice and semi-functions well. While putting the locking codes in and the maun functionality of it works well. The app does not. I cant get it to connect with the lock and in that. I can't lock/unlock it remotely nor can i get it to connect to the Wi-Fi. I was very disappointed about that part. I was hoping that they would update the app but as of yesterday 01/08/22. Its still doing the same thing. So it wasn't any point in me paying that extra 60 bucks for the Wi-Fi package stuff if its not working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Smart Lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the ability to remotely lock/unlock the door is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale door locks are so easy and great for secure locking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love using this Yale Lock Deadbolt. It pairs with Ring alarm which makes it convenient for us. We can lock and unlock with the Ring app. It's easy to install as well. You do not need to drill any extra hole like other keypad out there. I would highly recommend to buy this especially if you have the Ring alarm hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Read the fine print and know what z-wave means.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install easily as long as your hole in the door is large enough to accommodate it. We had to drill a larger hole in our steel door. In order to use the remote properties, you have to purchase a yale part to replace the part that comes with it. That was not very clear to the less software savvy crowd like me. Best buy no longer sells these. All in all, I would not have purchased it if I knew about these issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have never installed a deadbolt lock before, and was installing on a door that did not have one previously. Everything except the tools (Drill bits, chisels) are included with this product and a simple how to video on youtube made installing this a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Hubitat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and easy integration into the Hubitat Hub. I do feel that the build quality is a little less than the Schalge tochscreen lock that it replaced, however still a good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great New Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reallly great lock that’s easy to use and even easier to install. I’m not that handy but I was able to put the lock on the door with no issues and it’s still working!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lock that works everywhere

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is just what I wanted. I can open and lock the door from far away. I travel a lot so I can get my family to look after my plants and mail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super useful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful. Bought for garage entry door. Able to sync with Alexa and ring app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this ring product online and it was shipped quickly and arrived right on time. Was easy to install and is so very nice not to use a key.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door Lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock works perfect, no issues. Installation was a bit tedious but I figured it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lock door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock I love the system and the security with the hub I can open with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Locks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best locks for a smart house works great with my phone app

    I would recommend this to a friend
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