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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 122 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers admire the Crystal Palace Snap MagSafe Compatible Case's kickstand, protection, and MagSafe compatibility. Many appreciate the case's clarity and the improved grip it provides. While some find the case a bit bulky, the overall feedback highlights its durable design and snug fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 122 reviews
  • Rated 4 out of 5 stars

    Slim profile but not as protective. Still ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok to good protection but it let my zagg protector cracked so it might be a zagg problem but my son has a different case and has dropped his phone 10x as much and his zagg is still intact. It is magsafe compatible and kickstand is great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice case. Love the stand. Clear so it fully shows the color of the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Clarity, Kickstand
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great transparent case: protects and practical.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is made of a very high-quality material. The plastic being used is thick enough but yet it still feels light and slim. Will it protect my phone if I accidentally drop it? I have no doubt about it. The transparency of the plastic is great, and I can enjoy the natural color of my iPhone when using the case. Because of the high quality of the material, I don’t think the case will turn to yellowing but it’s difficult to say because only time will tell. The texture on the side of the case is ribbed and it is very grippy thus makes it difficult to slip from your hand when you hold it. There are not a lot of phone cases out there that are grippy so it's actually great that this phone case is and all the while that the side buttons work well. Magsafe charging works great with the case and I have no problem using different brands of magsafe pad and battery pack. The kick stand is very useful. It is not flimsy at all, and the design is so practical. Overall, this is a great case for everyday use. Out of many cases that I have, this one is my daily beater due to its design, practical use and ability to protect my phone properly.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity, Kickstand, Magsafe
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great case. No complaints.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with their screen protectors and have been for a long time. But I’ve not tried one of their cases before. I really like this one. It has a nice rigid feel to it. It has textured sides allowing for better grip. Easy to access the new camera button as there is a cutout for it. The rest of the buttons have covers while still feeling tactile and responsive. Sides have bumpers for extra protection. With the sweet spot on the front lip being enough to provide protection to the screen while not being so pronounced it is in the way of normal operation. Additionally, the case doesn’t provide much added bulk for how much protection it is providing. MagSafe gives a strong connection. And the kickstand is a nice feature when watching content over lunch or when working and needing a reference video or document to look at. Doesn’t feel flimsy. It is a clear case highlighting the beauty of iPhone. But cannot comment if it will yellow over time or not. But does report anti-yellowing properties. Easy to take in and out of the pocket without gripping.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Kickstand, Protection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    clear case with built in kickstand

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zagg's had Crystal Palace cases for iPhones for years now, and this is the newest version. Design: straightforward without any unnecessary bulk. Smooth and slippery plastic all around, which feel really really slick unfortunately. There are textured bumps along the right and left sides of the case where the buttons are, but they still don't feel very grippy. With the increasing real estate on iPhone Max, some kind of stand is more and more necessary. The Crystal Palace case has an included metal kickstand bar that folds out, and with the phone in landscape orientation, will prop your phone up at a decent viewing angle. With the particular angle and placement of the kickstand being towards the outer edge of the case, you don't have much options for changing the angle. The kickstand basically has to be pulled all the way out in order to hold your phone up. So if you wanted a sharper/more acute angle for your phone, you're out of luck. The case extends all the way around the physical buttons, so even though there is a cutout for the action button, there's still material that extends across the outer rim to provide some protection. The big claim for the Crystal Palace line of cases has been that the case won't yellow. If you keep your phones for over 4 years like I do, then you'll definitely see yellowing in your clear cases. If you're the type to switch out or upgrade your phone fairly frequently, a la every 1-2 years, then this particular feature is not at all applicable to you. The case seems durable enough, but the scratch resistance likely comes from the slickness of the surfaces. I personally don't like my cases feeling so slick because I'm worried my butter fingers will drop my phone. The case is rated for 13 ft of drop protection, however, so I guess there's that. The one major factor that this case has going for it, which is also why I continuously buy Zagg products, is the phenomenal warranty. Zagg stands behind their products, often no questions asked, which is not common with cheaper alternatives. Basically, you buy it for life.

    I would recommend this to a friend
  • Pros mentioned:
    Kickstand, Magsafe
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good all-around case for your iPhone

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen/used quite a few different cases for my iPhone 16 Pro Max and this one is somewhere in the middle of the pack. I have a white iPhone so the clear cases are the ones I usually get. This one is pretty good and has a nice kickstand along with MagSafe. For most of my cases, I usually prefer slim/medium sized ones. Ones that are slim enough to not be super bulky but yet offer some decent drop protection. This one fits that bill pretty nicely. While I don't use the kickstand, it is nice that it's there should I ever need it. Every once in awhile, if I'm at a cafe or something, I can just plop my phone down and still use it with the kickstand up. Naturally, I use headphones when doing this. The biggest gripe I have with this case, as well as many other cases, is the cut out for the new camera button. I've only seen one manufacturer actually cover this button with a capacitive button and not sure why other case manufacturers haven't picked up on this? Like so many others, the cut out for the camera button is just that...a cut out. This exposes the button, and in some other instances, part of the phone frame to dust, damage, etc. While the cutout is usable, it's still a bit shallow so you kind of have to run you finger along the button a couple times in order to actuate the button.

    I would recommend this to a friend
  • Pros mentioned:
    Kickstand
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A pass for me.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Zagg InvisibleShield Glass XTR4 Advanced Edge-to-Edge Screen Protector and love it. I thought I would love the Crystal Palace Snap Magsafe Compatible Case w/ Kickstand but not so much. The Phone fits in there very snugly and I had to manhandle it a bit (which is good). I don’t want it falling out But then I noticed that there was some dust or something between the clear case and my iPhone….I thought I had it all clean and perfect…so off the case goes again. Wiped down again and manhandled back into the case. Done. The case and the XTR4 glass worked perfectly. It fits great and I thought the clear would be cool so you can see how cool the iPhone is but then there is that PROMINATE white magsafe guide that kills the whole look…I wish it could also have just been clear and not the white color. The kickstand is really cool. It feels sturdy and works great. It is solid and really allows for a great way to watch my phone. It is also white…Why not clear? The white magsafe outline and the stand color are user preferences to be sure. I did not like the way the case attracts fingerprints…and it does! The material is a stiff plastic and the fingerprints really jump out. I also did not like that due to the stiff plastic the magsafe wallet and accessories slide a bit more than on a textured case. The textured case seems to be more “sticky” than the slick clear plastic. Overall this case is a pass for me. It's built well and secure but I do not like the aesthetics as much as I thought I would and the fingerprints and distracting stand (even though it works well) and magsafe circle design really put a damper on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Kickstand, Magsafe

    Rated 4 out of 5 stars

    Quality impeded by camera button cutout

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Zagg cases overall, especially with the built-in kickstand. MY last phone had a very similar Zagg case with kickstand, but had texture on the back of the case. While I'm happy with this case overall, I do wish it had texture on the back rather than just on the sides. The 16 Pro Max is a little heavy and wide, so limiting texture to the side grips is a little iffy. The case is quality made and durable. I appreciate that the MagSafe logo on the back makes it easy to attach accessories (my previous case didn't have that logo). My main gripe with this case is that the camera control area is a cutout rather than covered so it isn't well protected. I'm not too hard on phones, so I'm not too concerned about it. My issue is primarily that the cutout doesn't provide easy access to the camera button for zoom control. You have to somewhat dig your finger into the space to activate the zoom, which can make the video too shakey.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent case for iPhone 16 Pro Max

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase ZAGG screen protectors for my various smartphones, but I decided to try another one of their phone cases for the iPhone 16 Pro Max. I had purchased a case from the manufacturer when I picked up my iPhone, but I decided later I wanted one that included a kickstand as part of the features like this ZAGG model has. I was glad that it was a durable feeling clear colored case so the color of my phone could be seen. It was a relief that all the cutouts on the new case fitted perfectly for my iPhone so it could operate properly. I honestly am not as happy with the type of kickstand used on this model versus the type that is a ring around the camera portion that pops out and provides more versatility than a standard kickstand. Overall, I am fan of the new case since it may be basic, but it takes care of the main functions needed to protect my phone from any damage when I accidentally drop it or it slides off a smooth surface and hits the floor. It has saved me from having to make any insurance claims on a damaged phone by protecting it better than some other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Kickstand, Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case and very protective with great kickstand but it’s bulky

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case, excellent quality fit excellent choice to protect your new iPhone 16 Pro Max

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    $$$$$ but worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually purchase phone covers on Amazon and the cases do the job, however, found myself replacing them often. This case is pretty thick and worth the price. Skeptical at 1st on price, but have dropped phone 3 times and case had done the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If protection is what you want, this is the case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is extremely sturdy! I’ve dropped it 3 times already and can attest to its protection. I do have to admit the stand lever works, but I’ve had better. All in all I would buy this case again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the kick stand feature

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of protecting my phone. But I think by far the best part is that it has the kickstand and it is a very slim one so it isn’t bulky in my pocket like so many other cases with a kickstand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty case for the ocd people who match

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says. Same company as the acreen protector zagg. Matches well. Built like a tank. Hasnt yellowed or cracked. It doesnt really bed nor scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dropped my new iPhone 16 about 10 times since I’ve bought it, and not one single scratch or crack is on my device! This case is super durable and has protected my phone super good! Totally worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, a little pricey but it makes the phone look good while giving it good protection. The kickstand is a nice touch too, it’s cool to be able to prop it up hands free to watch sports or stream videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is doing its job. Have always liked Zagg products - their warranty service is top notch if anything does go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Without Hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ZAGG Crystal Palace MagSafe Case with Kickstand for Apple iPhone 16 Pro Max works well together. The kickstand is strong allowing the phone to stand up horizontally and vertically. to set it down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has an awesome stand. Kind of unstable but it does its job. Overall impressed with this case and would buy again.

    I would recommend this to a friend
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