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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 30 reviews

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70%
would recommend
to a friend

Customers are saying

Customers love the Greet Wi-Fi Video Doorbell's excellent camera quality and ease of use, praising its clear picture and straightforward setup. However, some users found the motion detection to be less than ideal, expressing difficulty adjusting its sensitivity and range. Overall, the positive feedback on image quality and user-friendliness outweighs the concerns regarding motion detection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camara for protection to your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camara. Works as advertised. Can answer the doorbell from anywhere in the world.

    I would recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Thank you for the update.

      Hope to see you join us again.

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Ok camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera for the price. A little slow on motion alerts and the night time video isn't as clear. Still a good option if you are looking for a video doorbell.

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Hi MartinezN,

      Thank you for your comment.

      The doorbell is 720p and the image quality depends on the internet speed.

      The motion alert triggers when motion is detected.

      However, if the subject moves too fast, it will not trigger immediately.

      Best,
      Zmodo Support

  • Rated 4 out of 5 stars

    Great camara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fine but the speaker is hard to hear for the person standing in front of the ringer.

    I would recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Thank you for your comment.

      You can adjust the volume for the speaker via the app setting.

      Tap the setting icon on the top right, and you will find "Device Volume Setting" at the setting.

      Hope this will help.
      Zmodo Support

  • Rated 3 out of 5 stars

    Outdated software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the doorbell and camera but it would not stay connected to the wifi. Contacted Zmodo customer service and they helped me trouble shoot and finally realized that the software was outdated. Apparently Best Buy had the cameras for too long. Zmodo paid to have the door bell sent back to them and they are shipping me a new one.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Great Camera - Bit Too Sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works fine but I can’t seem to adjust the sensitivity - it sends alerts when wind hits the bushes.

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Sorry for the inconvenience.

      We have our new doorbells that equipped with PIR sensors which will reduce those false alerts.

      Coming soon on Best Buy.

      Best,
      Phil

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great I love it even if I'm away I can see who is at my front door

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hookup picture very good, very good price and very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doorbell pairs nicely with Zmodo security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple and well functiong app makes this a perfect match for your affordable home security system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the video doorbell it is an awesome way to know what’s going on at your front door and yard

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    But the ring doorbell instead.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delayed response when pressed. Delivery guy is gone by the time my phone rings. Good enough to be a security camera but not as a doorbell.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solicitors run away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more solicitors in my house since their picture gets taken. Also, my ups and fesex packages are secured with surveillance once droopped off

    I would recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Thank you for your comment

      We will keep improving our products and service to bring you the best user experience.

      Best,
      Phil

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Awful product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return this asap. Could not get it synched with my network. Buy a Ring instead.small difference in price and really easy to install and setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ding dong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I get to scare away solicitors and when I am not home I know who has knocked it left anything near by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This door bell is perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greet is an awesome product and sync's right up to my Pivot. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of them, for each daughter, They love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked. Waste of time. Never connects. No one get this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. Bad product and tried to return it but its company's return policy goes back to "ancient time." Bad idea that this company does not look to the future.

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Dear Customer, you will need to contact BestBuy customer service if you would like to return the doorbell back for refund. If you would like a replacement, you can contact us at customerservice@zmodo. com and your doorbell has 3-year of warranty.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I can check it any time-even away from home!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Brother gave me one of these for Christmas. I put it on the front door. I can check it any time-even away from home and I work odd schedules. It works great! The update to the ZMODO app made it even better, so I bought one for the Back door too and it works great. It took about 12hours for the battery to be charged enough after hooking it up to see it on my network. I am guessing that varies depending on the voltage - but it works fine and now I can see front AND back, listen to the sound outside, save video when it alerts to motion and speak to someone at the door.

    I would recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Thank you for your comment

      We will keep improving our products and service to bring you the best user experience.

      Best,
      Phil

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great video quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app, product, and installation instructions are all top notch! My neighbor has the Ring for which you can buy a wedge mount bracket, and he is jealous of the quality of the picture and video as well as no requirement for a monthly cloud service. I'm jealous of the wedge mount bracket that this doesn't have. My doorbell faces the knob rather than the walkway, so I had to spend a great deal of time making one. That's the only drawback to this product and the only reason I'm giving 4 instead of 5 stars for this. If your existing doorbell faces forward toward your walkway, then installation for this would be a matter of minutes. If you have trouble with too many alerts from cars driving by your house, tilt the camera down toward the ground further. It may not eliminate all of them, but it reduced mine down to one or two a day now. I could adjust further to eliminate them, but I've spent enough time on the bracket.

    I would recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Dear Customer,

      Thank you for your comments and suggestions.

      We will report your issue to the R&D department for further improvement on the Greet.

      Best Regards,
      Zmodo Customer Care

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera, great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was easy to install and it came with a line conditioner to hook up to the door bell so the camera gets clean power. When I first installed it the picture was dark but there is a setting in the Zmodo app to adjust for brightness, once I did that the picture is fine. I can see the live feed even if no one rings the bell. It also alerts me if someone is there even if they do not ring the bell. Great product for a reasonable price.

    I would recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Dear Customer,

      Thank you for your comment.

      If you have any other questions, please feel free to contact us.

      Best Regards,
      Zmodo Customer Care

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