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Acer - Predator Helios Neo 16" WUXGA 165Hz IPS Gaming Laptop - Intel i5-13500HX – GeForce RTX 4050 with 16GB DDR5– 512GB SSD - Steel Gray

Model:: PHN16-71-50JG; |
SKU:: 6541305

User rating, 4.7 out of 5 stars with 710 reviews.

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Page Showing 1-20 of 72 questions

QuestionCan this be fitted with two 2tb nvme?
Asked 1 year ago by CuriosCat.
- Answer There are two NVMe slots to support a 2nd drive. I was able to install a Samsung 990 Pro, with PS5 Heatsink, for cloning. PHN-16 supported the original 500MB drive, along with 2nd 2TB NVMe drive. I can't say for certain if two 2TB drives will work, but I would bet my wife's life it will.
  Answered 1 year ago by Buddy
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Questiondoes the acer predator helios neo 16 good for college work too??
Asked 2 years ago by Sawyer123.
- Answer Depends. Gaming computers including this one are big, bulky, heavy, and have poor battery life. They also do not support pen/stylus or touch. I personally would rather have an ultrabook 2-in-1 that is thinner, lighter, and better battery life for school. However, if you need a gaming computer or a really powerful (and upgradeble) PC this is a very good choice.
  Answered 2 years ago by Bryanmsi
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QuestionIs the thunderbolt port for data transmission to the 4K monitor or is it only for charging?
Asked 2 years ago by Paulo.
- Answer Can confirm USB-C Power Delivery and 4k video output work over a single cable with this device. I tried it with a Samsung M8 USB-C monitor and worked perfectly.
  Answered 2 years ago by Bryanmsi
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QuestionIs it a Mac OS or a windows?
Asked 1 year ago by William.
- Answer Windows
  Answered 1 year ago by Anonymous
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QuestionWhat size M.2? 2280?
Asked 1 year ago by Dale16.
- Answer In slot "1" the stock NVMe is 2280. In the open slot "2" there are two mounting posts for 2280 and what appears to be 2242. Note that there could be a 2242 post under "1". I don't recall if I saw one when I cloned a drive replacing the stock drive.
  Answered 1 year ago by Buddy
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QuestionI am seeing conflicting reviews online about the RAM. Does this laptop come with DDR5 RAM or LPDDR5 RAM?
Asked 2 years ago by Matt.
- Answer This Predator Helios laptop supports DDR5 4800 SDRAM.
  Answered 2 years ago by TeamAcer
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QuestionI bought the Predator PHN16-71 at BestBuy yesterday and want to max out the RAM. The salesman at BestBuy said there were 4 slots, the Acer website and the spec data here say there are 2 slots, and task manager says 2 slots of 4 are in use. ???????????
Asked 1 year ago by 53119gamer.
- Answer The PHN16-71 models have two memory slots, each supporting up to 16GB for max total of 32GB system memory.
  Answered 1 year ago by TeamAcer
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QuestionI'd like to know if it has a MUX Switcher in order to select the NVIDIA GPU only.
Asked 1 year ago by Arthur.
- Answer Yes, this laptop has a MUX switch.
  Answered 1 year ago by TeamAcer
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QuestionDoes this have a 90Whr battery? It's not clear in the specifications.
Asked 1 year ago by Vishnu.
- Answer Yes, this model comes equipped with a 4 cell 90whr lithium ion battery. My usage so far seems to give approx 6-8 hours of run time, dependent on the type of usage.
  Answered 1 year ago by OCK913
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QuestionDoes The Computer 2 Ram Slots Using 8 GB Sticks In Each Individual Slot Or One 16 GB Ram In Only One Slot Leaving The 2nd Slot Free & Clear For Another 16 GB Ram Stick? One 16 GB Stick Or 2 8 GB Stick That Makes It 16 In Both Slots Used?
Asked 2 years ago by Bunkyc.
- Answer 2x8gb sticks , maximum supported 32gb, 2x16bg sticks. 1x32gb or 2x32gb or 8gb+32gb or 16gb+32gb probably will not work.
  Answered 2 years ago by MrTHG
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QuestionIs this laptop Bluetooth? can you connect a Bluetooth mouse and keyboard?
Asked 1 year ago by Rondine.
- Answer Yes, this laptop supports Bluetooth and Bluetooth devices.
  Answered 1 year ago by TeamAcer
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QuestionIs this sleeve included with the laptop?
Asked 1 year ago by Jojo.
- Answer Yes, it is!
  Answered 1 year ago by TheBrat
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QuestionIs this the 2023 model or the previous year one ? Thank you
Asked 1 year ago by Lalaboy.
- Answer This is the 2023 model and, it's a great laptop!
  Answered 1 year ago by TheBrat
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QuestionCould you let me know if you have this computer in a Spanish system?, for example, having the Ñ on the keyboard
Asked 1 year ago by Luispe0303.
- Answer All computers with Microsoft windows support alternate keyboard characters. You can add a spanish language pack and actually change the language of all the menus and keyboard or leave it stock and just type Alt 0241 for ñ. If you type character map into search you can cut and paste letters from many languages.
  Answered 1 year ago by Fraamus
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Questionhow much srgb does the display have ?
Asked 1 year ago by John.
- Answer 100% Its beautiful colors specially with high brightness monitor is able to produce
  Answered 1 year ago by PetarD
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QuestionIf someone was to order this laptop, would it be shipped to their doorstep or to their po/mailbox?
Asked 1 year ago by NeedleNoodle.
- Answer It would ship to the shipping address that you provide
  Answered 1 year ago by Anonymous
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QuestionI'm showing on different sites the same model number exact computer. Some sites show a small predator logo on the back lid toward the top. Some shows a logo towards the center . And has some designs like numbers and stuff on the lid. What does this hav
Asked 1 year ago by Shep.
- Answer The logo is in the top, middle position on mine. It's just a sticker.
  Answered 1 year ago by TheBrat
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QuestionHi what is the dimension and weight of the whole package (box) that will be delivered? Thank you
Asked 1 year ago by Mike.
- Answer Weight: 10 lbs. Dimensions: 21.5" x 13.5" x 4.25"
  Answered 1 year ago by Buddy
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Questionis this single channel or dual channel memory?
Asked 2 years ago by kevin.
- Answer 2x8 gb dual channel. Maximum 32gb
  Answered 2 years ago by MrTHG
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QuestionDoes this have more than one M.2 slot? Are both ram sticks removable? Thanks.
Asked 2 years ago by User123.
- Answer Yes there are two memory slots each supporting up to 16GB.The two M.2 SSD slots support: 512 GB / 1 TB, PCIe Gen4, 16 Gb/s, NVMe and 1 TB / 2 TB, NVMe, RAID 0 SSD
  Answered 2 years ago by TeamAcer
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