Questions & Answers

Q: QuestionWhy on earth would anyone spend $2k on a laptop with a top end graphics card and only a 60hz display? It doesn't make sense.

Asked 5 years ago by Vincenzo.

• A:Answer There are a couple of reasons. The first is VR. It's capable of supporting high-end VR experiences. The second would be the fact that it's not limited to the attached screen. It has ports for connecting it to an external monitor or television. Odds are, someone that's willing to spend the money on this is interested in it for the power, mobility, and versatility it offers, and either has additional monitors already or isn't afraid to spring for an external high-end monitor for when they're settled at a desk in their home.

  Answered 5 years ago by Tennou

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Q: QuestionIs this laptop VR compatible?

Asked 6 years ago by Fleshycannibal.

• A:Answer Yes, this laptop is VR compatible.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs this thing really over 11 pounds? I find that hard to believe as I have a 2 year old alienware that weighs less than 10 lbs.

Asked 5 years ago by Jenna.

• A:Answer It is 5.8 pounds.

  Answered 5 years ago by CocoakpopsVerified Purchase

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Q: QuestionDoes this unit have the regular laptop 2070 gpu or the 2070 max q gpu?

Asked 6 years ago by Reggie.

• A:Answer It does have the max Q

  Answered 6 years ago by Booey316

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Q: QuestionWhat type / spec of the memory module does this laptop use? & max memory? Thanks in advance

Asked 5 years ago by MTandiZ.

• A:Answer It has a 16 GB DDR4 2400 megahertz RAM.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat is the screen refresh rate of this laptop and does this laptop has a RTX 2070 max design

Asked 5 years ago by Go.

• A:Answer 60fps max and yes 2070 max q design I would stay far away from this laptop This is my second one and still have tons of probs crashes all the time and fyi all drivers r updated and bios

  Answered 5 years ago by BigchiefVerified Purchase

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Q: QuestionWhat operating system does this model have?

Asked 4 years ago by TitorJohn.

Q: QuestionWhat is the real size of the laptop?

Asked 5 years ago by Chase.

Q: QuestionDoes anyone know if it's safe to download the driver updates that show up in SupportAssist? I'm worried about downloading because my Trend Micro anti-virus keeps preventing them due to "suspicious files."

Asked 5 years ago by Komodo.

• A:Answer Yes it's perfectly fine. Actually its preferred.

  Answered 4 years ago by GenesisCDX

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Q: QuestionIs this laptop dual voltage? I travel to European countries a lot. European appliances are 220 volts .

Asked 5 years ago by Internationalguy.

• A:Answer 240w AC adapter input is up to 240V so I guess it should work everywhere with right mains adapter.

  Answered 5 years ago by Bowzer007

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Q: QuestionCan this laptop support 2 tb harddisk in a single internal port ?

Asked 5 years ago by Anonymous.

• A:Answer I would assume so. I took out the 5400rpm 1tb and swapped it with a 1th SSD. You shouldnt have any issue.

  Answered 5 years ago by aViciousFatManVerified Purchase

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Q: QuestionCan I run second life on this laptop? It's an online game? And will it lag lot on the game?

Asked 5 years ago by Jim.

• A:Answer this laptop has more than enough juice to push second life. The Increased capability on Wi-Fi will definitely help lag time as long as you have the bandwis th i’ve yet to come across a game that I can’t run at max resolution. My only recommendation would make sure you have a fan stand to increase Cooling and the life of the unit

  Answered 5 years ago by StsbravoVerified Purchase

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Q: QuestionWhat is the refresh rate for this model?

Asked 5 years ago by Cody.

• A:Answer im pretty sure 60hz

  Answered 5 years ago by Brandonr140

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Q: QuestionIs this 144hz screen?

Asked 5 years ago by Cody.

• A:Answer No it isn't. It's only 60hz which IMO is just idiotic for a $2000 laptop

  Answered 5 years ago by Dmcb

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Q: QuestionHow well does this laptop handle World of Warcraft currently, and will it be able to handle the upcoming Shadowlands expansion reliably?

Asked 5 years ago by Komodo.

• A:Answer It will run everything on max settings, even Shadowlands.

  Answered 5 years ago by Jason

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Q: QuestionHow do you use a headset and mic with this laptop?

Asked 5 years ago by LubeFerrigno.

• A:Answer Several options available. Bluetooth headset. USB headset. Or you can use the Headset Jack located on the left side of the laptop. There is only one Jack for a headset so you would need to get something like the Corsair Void with a single plug.

  I would recommend:

  • 

    CORSAIR - Gaming VOID PRO Dolby 7.1 Surround Sound Gaming Headset - Carbon

    User rating, 4.41 out of 5 stars with 17 reviews.

    (17)
  • 

    Logitech - H540 Wired On-Ear Headset - Black

    User rating, 4.27 out of 5 stars with 2005 reviews.

    (2,005)
  • 

    VXi - BlueParrott S450-XT Bluetooth Headset - Black

    User rating, 4.36 out of 5 stars with 174 reviews.

    (174)

  Answered 5 years ago by JosephVerified Purchase

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Q: QuestionHow much fps can you get

Asked 5 years ago by Hello.

• A:Answer A lot of FPS.

  Answered 5 years ago by Mark

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Q: QuestionIs this the Max-Q version of the video card? If so, is there one without the Max-Q? Thanks!

Asked 5 years ago by LubeFerrigno.

• A:Answer Yes this is Max-Q version. Don't know of one without, sorry.

  Answered 5 years ago by EliteGamer

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Q: QuestionCan this laptop run oculus rift s.. and most games at max settings?

Asked 5 years ago by Tbone.

• A:Answer Sure it's capable of supporting high-end VR experiences. Max settings well, I cannot say but VR sure. Look up the specs on the RTX 2070. Do the research. Just take your time and do the research to be sure it is what you want. I love the one I have and feel it is a great rig. I cannot complain as I got it for a great price from Bestbuy.

  Answered 5 years ago by geekdaddio

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Q: QuestionHi! My brother just bought this Gaming Labtop for me... AWM17-7219 Model, could anyone please tell me about what is OS this have... may be windows 10... Home or Pro?

Asked 5 years ago by Anonymous.

• A:Answer OK this is too easy. Press the "Windows" button on your keyboard then type "about". The window will open and it will have the information. I would say Windows 10 Home unless you pay for an upgrade to Windows 10 Pro. No matter which this is an awesome rig and great looking to boot.

  Answered 5 years ago by geekdaddio

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