Questions & Answers

Q: QuestionWill this go on sale for Black Friday? How can I find out one way or the other?

Asked 7 years ago by GaryZ.

• A:Answer Yes, it was $20 off

  Answered 7 years ago by Jm1681Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the second generation have a built in home hub??

Asked 7 years ago by Unsure.

• A:Answer The Echo Plus includes the Hub, the second generation Echo does not.

  Answered 7 years ago by GraboidVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionhow can i use my Echo gen 2 unplugged?

Asked 2 years ago by GG.

Q: QuestionHi, My Alexa is working fine but now it has a light blue light circling all the time and it won't stop. I've try to reboot it several time's and it keeps doing it. It's been about 3 months now. How can I stop the light blue light from circling?

Asked 4 years ago by tablet.

• A:Answer Get support from Amazon, you can go ask for help, and they will call you back to help troubleshoot.

  Answered 2 years ago by jkuhns

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use my hot spot on my phone for my echo dot

Asked 5 years ago by Wilsonboy.

• A:Answer Yes.you can

  Answered 4 years ago by Awesome

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I set my echo dot up at wifi then bring it home where I don't have wifi will it still work at least as a Bluetooth speaker?

Asked 5 years ago by elew.

• A:Answer The echo dot has to be connected to a network. At home the echo dot need to be connected to your home network. It will be required in order to communicate with networks associated to your current location. Sorry once connect to a wifi network and once left that coverage area you will need to search for available networks and re-assign it to one covering you home or area of preference.

  Answered 5 years ago by Tonicito614

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the music play continuously or does it shut off after a certain length of time

Asked 5 years ago by Cutie.

• A:Answer I have found that the music plays until I shut it off verbally. I have not played it for let's say an hour continuously but I turn it on and off by telling what to play. Never had an issue.

  Answered 5 years ago by BobC

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I want to be able to control lights I understand that I need a hub, such as the one in Echo Plus. If I have a Trane ComforLink thermostat with the built-in Nexia bridge, will that bridge provide the same function as the hub or do I need the hub also?

Asked 5 years ago by HUBorBRIDGE.

• A:Answer Trane ComforLink thermostat with the built-in Nexia bridge a hub, light such as the one in Echo Plus

  Answered 5 years ago by light

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan you use it as a normal bluetooth speaker if you are not connected to wifi?

Asked 5 years ago by dave.

• A:Answer No. Must be connected over wifi.

  Answered 5 years ago by Donna

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the alexa wireless?

Asked 5 years ago by Spot.

• A:Answer It plug into electrical outlet for power but works with wifi

  Answered 5 years ago by DebbyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan Alexa record conversations in the house?

Asked 5 years ago by Anonymous.

• A:Answer Perhaps, but I don't think I discuss much anyone would find interesting. The benefit to me for easy access to music and information far out ways the risk that a Amazon employee may hear me watching tv. If the thought bothers you, perhaps you may want to not use cell phones, tablets, or computers because someone may record you on those too.

  Answered 5 years ago by OldMusicLover

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this work with the Amazon Fire stick alone or will I need something else ?

Asked 5 years ago by Dee.

• A:Answer You connect them through the Alexa App on your phone.

  Answered 5 years ago by Kathykat442

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have an I pad and WiFi, can I hook up echo with these?

Asked 5 years ago by Keegan331.

• A:Answer You can use Bluetooth

  Answered 5 years ago by Nikkorman

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHas anybody tried to set one up on a government free phone - smart phone? And did it take up much memory? Thank you. I have the echo (2nd gen) Had a stroke- thought I would use this for therapy.

Asked 5 years ago by kotakota.

• A:Answer you should have no problem whatsoever setting it up on your free government phone if it has an Android operating system and the play store and download the Alexa app

  Answered 5 years ago by richu

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you set up the dot without a phone? Can the app be on a tablet or a computers?

Asked 5 years ago by Cat.

• A:Answer You can set it up on a tablet

  Answered 5 years ago by Jrc6195

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIt works in other languages??? (spanish)

Asked 5 years ago by Manolo.

• A:Answer Yes, but the default language is English so you have to change it to Spanish in the settings.

  Answered 5 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan i enjoy music useing my echo dot outside

Asked 5 years ago by zeke.

• A:Answer Just like inside, just need WiFi signal as you do inside the house. We use the newest "Alexa" Echo for just that action and enjoy the music very much.

  Answered 5 years ago by BigToeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questioncan the 2nd gen speaker be paired with a 1st gen echo.

Asked 6 years ago by bige.

• A:Answer I have recently purchased 3 of the 2nd Gen and they pair perfectly with the other older Echos. Great speaker.

  Answered 5 years ago by MikeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it work in Brazil? I mean, can I talk with Alexia in other languages, like Portuguese?

Asked 6 years ago by Ana.

• A:Answer Absolutely you just choose your language on set Up from your computer

  Answered 5 years ago by ViktourheaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan alexa be connected to a landline - what other devices would be needed

Asked 6 years ago by mightymouse.

• A:Answer No. She is wireless only.

  Answered 5 years ago by ChristykVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)