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Questions & Answers

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Page Showing 1-20 of 60 questions
  • QuestionDoes this remote work with all Fire TV devices?

    • Answer It is compatible with most Fire TV streaming media players and Amazon Fire TV smart TVs, but not all. Refer to the compatibility guide for a full list of compatible devices.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this remote have voice control?

    • Answer Yes, the remote features voice control for your Fire TV device.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of batteries does this remote use?

    • Answer The remote uses two AAA alkaline batteries.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the 'find my remote' feature?

    • Answer If you lose your remote, you can use an Alexa-enabled device, the Alexa app, or the Fire TV app to make the remote emit a ringing sound.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do I pair my headphones with this remote?

    • Answer The remote has a dedicated headphone button that takes you directly to the on-screen Bluetooth pairing menu.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use this remote to control the volume on my TV?

    • Answer Yes, the remote includes integrated TV controls for power, volume, and channel surfing.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the remote have buttons for Netflix, Hulu, prime Video?

    Asked by NBA2k19.

    • Answer On may 2023, i got one with Prime, Netflix, DirecTV, and Peacock. Horrible combination, returned it immediately.

      Answered by Anonymous

  • QuestionWill this remote work with the 2nd gen fire stick. Looking to pick one up instore and not many are already in the store without ordering it for pick up.

    Asked by Seth.

    • Answer Hi Seth! The Alexa Voice Remote Pro IS compatible with the 2nd Generation Fire Stick! Amazon has a list of all compatible Fire Stick players on the website: Fire TV Cube (3rd Generation) Fire TV Cube (2nd Generation), Fire TV Cube (1st Generation), Fire TV Stick 4K Max, Fire TV Stick 4K, Fire TV Stick (3rd Generation), Fire TV Stick (2nd Generation), Fire TV Stick Lite, Fire TV (3rd Generation, Pendant Design). Once you get your new remote, follow these steps to pair it: Go to Settings on your Fire TV. Select Controllers & Bluetooth Devices. Select Amazon Fire TV Remotes. Press and hold the Home button for 10 seconds to pair your remote. And you'll be good to go! I'm a big fan of the Remote Pro myself, so I hope that helps and have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan I turn off/on the backligh on this remote control?

    Asked by Mario.

    • Answer Hello Mario, you want to know if you are able to turn off/on the backlight on the Amazon Alexa Voice Remote Pro 2022 with Remote Finder TV Controls Backlit Buttons. The backlight the Amazon Alexa Voice Remote Pro 2022 with Remote Finder TV Controls Backlit Buttons will automatically turn on when the remote is moved in a dark room before you press a button, the light turns off after seven seconds of no use. The remote also has a light sensor to prevent the backlight to turn in bright rooms. At this moment the remote does not have an option to turn the light on off. Hope this has answered your question. Have an amazing day!

      Answered by Amazon Devices Customer Support

  • QuestionIs this remote comparable to a element fire tv? I can't not find a replacement remote anywhere!

    Asked by Anonymous.

    • Answer No, per Amazon website the Alexa Voice Remote Pro 2022 is "Not compatible with Fire TV (1st and 2nd Gen), Fire TV Stick (1st Gen), Element Fire TV Edition, Insignia HD/Insignia FHD, Hisense U6HF 4K ULED Fire TV Series, or Echo show 15."

      Answered by Customer

  • QuestionWill this remote work with a Toshiba Fire TV that has had a full factory reset? I purchased a universal but can't get the remote to pair with the TV. Thanks.

    Asked by aligaterr.

    • Answer Hello aligaterr and thank you for your question! Yes, the Amazon Fire TV Remote Pro can pair with a Toshiba Fire TV. Hope this helps! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWill this remote work on my Hisense 58 inch U6HF fire tv

    Asked by Greg.

    • Answer Hello Greg, It looks like the Voice Remote Pro works with Insignia and Toshiba Fire TV's. The Remote Pro may work with some functions such as Power, and Volume but it will not be able to control settings or inputs on that model of Hisense. I hope this helps

      Answered by Amazon Devices Customer Support

  • QuestionIs it compatible with K24NE5 fire tv series 4

    Asked by Anonymous.

    • Answer Hello, the Amazon Fire TV Remote Pro is compatible with most Fire TV devices. I was able to check and it is compatible with the Fire TV Series 4. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWhat info will I need or will this remote automatically work if I have Netflix?

    Asked by Rach.

    • Answer Hi Rach, thank you for your question. This remote will work with an active Netflix subscription and an existing Fire TV device (Fire TV or Fire Stick). I hope this helps, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this remote pair with a Toshiba FireTV Model: 43LF421U19?

    Asked by JjjjFff.

    • Answer Hi JjjjFff! Yes, the the Amazon Fire TV Remote Pro will pair and control this TV. Hope this helps, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes it work with fire stick 4k max

    Asked by Anonymous.

    • Answer Yes it does

      Answered by KappaBandit

  • QuestionWill this work with my Amazon Fire TV Omni Series? I lost the original remote. Will it pair without the old remote? Will I lose my downloaded apps and passwords?

    Asked by Breezyam.

    • Answer Hello Breezyam, Yes, the Fire TV Remote Pro can be programmed to an Omni Series Fire TV. The easiest way to program the remote to you Omni TV is by holding the Fire TV Remote Home button down for 10 Seconds. This will pair the remote to the TV. From that point, you will be able to follow the onscreen prompts to complete the setup. I hope this answers your question!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this TV have a hook up for Dish TV

    Asked by Anonymous.

    • Answer if your receiver works with a bluetooth device this can be paired as a bluetooth device be advised that this remote uses android blutooth commands (FireOS is a Amazon Customized version of Android OS v7 is based on Android 9 and v8 is based on Android 13) so it may not work if the receiver is not an Android TV, this works with my DirecTV Gemini C700KXW-400 receivers this is true for any Amazon FireTV remotes as well. to put this remote in pairing mode hold the home button for 10 seconds until it starts blinking yellow, it shows up on BT discovery as AR

      Answered by BrianC

  • QuestionWill it work with Amazon Fire TV 4-Series

    Asked by Jessie.

    • Answer Oui, Si, Oput ( yes in French Spanish and Tagalog)

      Answered by BrianC

  • QuestionWhat is the difference between this one for $24.99 and the one other one listed for $49.99

    Asked by Lenny.

    • Answer compatibility the 24.99 one is for the 2nd gen firesticks. This one works with all firesticks, firetv cube and most firetvs (Amazon Omni, Toshiba and Insignia are confirmed) has a quick blutooth pairing button and 2 custom command buttons. the one for 49.99 has a headphone jack on the remote. hope this answers your query

      Answered by BrianC