Questions & Answers

Q: QuestionWhat does this plan cover?

• A:Answer This plan covers accidental damage.

Q: QuestionWhat type of plan is this?

• A:Answer This is an AppleCare+ Plan.

Q: QuestionHow long is the term of this plan?

• A:Answer The term length of this plan is 24 months.

Q: QuestionIf my AirPods were lost or stolen can they be replaced ? If so is there a fee?

Asked 5 years ago by Apple.

• A:Answer I went into my local Best Buy and they told me no a plan that covers theft or loss can’t be added to the AirPods.

  Answered 5 years ago by SebastianPhillipe

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Q: QuestionHi, I have misplaced one of my ear pods. Will my AppleCare+ handle the replacement of the ear pod?

Asked 4 years ago by QuinnTwin.

• A:Answer Yes but they won’t if you lose both.

  Answered 4 years ago by Haybrook

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Q: Questionif my airpods were stolen can i get a new pair with apple care plus?

Asked 5 years ago by jordoni.

• A:Answer No you can not get replacement with apple care +. The lost or stolen is not covered with the AirPods with apple care +.

  Answered 5 years ago by Butch

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Q: QuestionMy AirPods were in the washer and then dryer for a few minutes. Would apple care allow me to get new ones ?

Asked 4 years ago by Evelyn.

• A:Answer Water damage is covered by Apple care

  Answered 4 years ago by JLacy

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Q: QuestionMy dog (bad dog) chewed one of my ear pods is it covered ?

Asked 4 years ago by bbernie57.

• A:Answer Yes it’s covered

  Answered 4 years ago by Teddirumsfelt

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Q: QuestionCan I exchange my AirPods for a new pair cause sometimes the left AirPod the sound comes and goes. I have the 2 year apple care

Asked 4 years ago by Tere.

• A:Answer A while back I started having trouble with my Apple AirPods I think it was no sound out of one of them, brought back to Best Buy they sent them in to Apple and I got a new pair using my Apple Care certificate.

  Answered 4 years ago by VirgiVerified Purchase

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Q: QuestionI lost my AirPods can they be replaced with using Apple Care if so what’s the procedure

Asked 4 years ago by Sparks.

• A:Answer i lost my airpods from best buy and I only have the box can i get a new one

  Answered 1 year ago by Anonymous

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Q: QuestionIf I lost the case to my AirPods, but I still have the ear pieces, can that be covered?

Asked 4 years ago by Morgan.

• A:Answer If you lost the case to your AirPods then it can only be recovered if you have apple care.

  Answered 4 years ago by KarlVerified Purchase

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Q: QuestionI just opened my brand new Beats Powerbeats Pro and dropped the charging case on the driveway (slippery case) and now has tiny multiple scratches. Can that be covered by the care I bought? Thank you!

Asked 5 years ago by Anonymous.

• A:Answer If you have the extended warranty as to my knowledge.

  Answered 5 years ago by MOUSEVerified Purchase

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Q: QuestionMy dog chewed up one of my daughters AirPods. Does this 2 year coverage cover it to get it replaced?

Asked 4 years ago by AmMV.

• A:Answer Probably yes

  Answered 4 years ago by IamthomasoliverVerified Purchase

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Q: QuestionI have Apple care on my AirPods and they aren’t holding a charge and the left one had bad sound. If I take them in and they send them off will I get a new pair that day? I need them headphones for work

Asked 1 year ago by Giddie.

Q: QuestionOne side snapped off I ran over it. Now what

Asked 1 year ago by Pink.

Q: QuestionSo my dog chewed up my AirPods an I had to get new ones for my case I was wondering will apple care cover my new AirPods if they don’t work

Asked 1 year ago by Rose.

Q: QuestionIf my Beats completely stop working and won't power on any more can I get a new pair for free if I have apple care for them?

Asked 2 years ago by Mir.

Q: QuestionIf I lost one AirPod earbud but I have the case and the other AirPod, could they replace it?

Asked 2 years ago by Dylan.

• A:Answer Yeah they can, I just replaced my pros for free just because they weren't as loud as they used to be. (just the buds, not the case)

  Answered 2 years ago by KendrickVerified Purchase

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Q: QuestionI could not been able to enjoy my iPod pro,because they fall dawn all the time<having APPLE CARE can I do something about it?

Asked 2 years ago by notbeenused.

Q: QuestionI lost one of my airpods does my plan covers a replacement?

Asked 2 years ago by San.

• A:Answer Yes it does.

  Answered 2 years ago by Anonymous

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