Questions & Answers

Q: QuestionDoes it also work with Comcast Voice over IP?

Asked 7 years ago by Challenger55.

• A:Answer Yes

  Answered 7 years ago by KikoVerified Purchase

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Q: QuestionWhat is the max distance the wifi can reach? My current one is about 75 feet or so.

Asked 6 years ago by xackman.

• A:Answer I easily doubled my distance with this modem/router. I would say 125-150 feet with little obstruction, say two walls. I have a detached garage across a trail and have no trouble with wifi. The speed also increased without changing service levels from the provider. Very pleased with the unit and set up and interface were both user friendly.

  Answered 6 years ago by BillyVerified Purchase

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Q: QuestionI have a Arris TG2472 modem which Atlantic Broadband has provided, they are charging monthly for the Wi-Fi function in the modem. Would this model [ARISS SURFboard AC1900 Dual-Band] be a good replacement, so I can eliminate the extra monthly charge?

Asked 7 years ago by M.

• A:Answer I was also renting a similar model from my Internet provider (Comcast). I purchased the ARRIS SBG6950 as a compatible replacement. The AC1900 should be a compatible replacement, however, I would recommend looking on your provider's website for a list of compatible modem based on your Internet requirement (ie, speed). The provide should have a list of compatible modems; try the FAQ if you don't know where to start.

  Answered 7 years ago by IceAngelVerified Purchase

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Q: QuestionIs this compatible with Verizon FIOS?

Asked 7 years ago by Anonymous.

• A:Answer No it’s compatible with my TiVo and my Internet with Suddenlink

  Answered 7 years ago by shaddaboy01Verified Purchase

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Q: QuestionDoes this modem work with CenturyLink fiber optic internet service?

Asked 6 years ago by Tyler.

• A:Answer Yes, the modem will work with CenturyLink.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes it have a phone jack? My phone is with Spectrum.

Asked 6 years ago by Anonymous.

• A:Answer No, this model does not have a phone jack.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCAN YOU HOOK A PHONE INTO FOR COMCAST

Asked 6 years ago by 1964.

• A:Answer The back of the modem does not allow for a phone but the surfboard from comcast will have the phone outlet. As far as the modem, love it works great.

  Answered 6 years ago by RalphVerified Purchase

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Q: QuestionIs this modem compatible with futiva internet service?

Asked 2 years ago by Eddy.

Q: QuestionWhat is the square footage of this router

Asked 4 years ago by Rae.

Q: QuestionIs this modem, router compatible with Spectrum cable?

Asked 4 years ago by Joe.

• A:Answer Yes it is

  Answered 4 years ago by boobaby60Verified Purchase

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Q: QuestionHow much ram does it have

Asked 5 years ago by Chuck.

Q: QuestionIs there an adapter that will work to connect a phone jack?

Asked 5 years ago by Jonzie.

Q: Questiondoes this work with frontier

Asked 5 years ago by wayout.

Q: QuestionIs this product compatible with Frontier Fios 500/500 mbps ISP?

Asked 5 years ago by Mark.

Q: QuestionIs this compatible for Cox communications

Asked 5 years ago by Mshonda.

• A:Answer Yes, it is compatible with Cox communications.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhich one is compatible with Spectrum?

Asked 5 years ago by Anonymous.

Q: QuestionCan this modem be used to connect phone

Asked 5 years ago by Mark.

• A:Answer Hi Mark, The SBG6950AC2 is a gateway ( modem + router). This product doesn't have telephony ports so it won't provide the VOIP support. You can connect your wired and wireless devices to the gateway

  Answered 5 years ago by ARRIS SURFboard Team

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Q: QuestionIs this compatible with Cablevision ? Does this have phone line port ?

Asked 5 years ago by Anonymous.

• A:Answer Yes it is comparable and has phone jack

  Answered 5 years ago by Kura2

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Q: QuestionWould this work with viastat

Asked 5 years ago by Ashley.

• A:Answer Hi Ashley, No. This device would work only with cable internet subscription and not with satellite internet services

  Answered 5 years ago by ARRIS SURFboard Team

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Q: QuestionCan I still use my Call Blocker with this?

Asked 6 years ago by Rmcowan.

• A:Answer Hi Rmcowan, This device doesn't has a VOIP port, so if your call blocker requires that, you won't be able to use it

  Answered 6 years ago by ARRIS SURFboard Team

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