Questions & Answers

Name: August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Matte Black
Brand: August
SKU: 6360650
Price: 195.99 USD
Rating: 4.2 (659 reviews)

August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Matte Black

Model:: AUG-SL05-M01-G01; |
SKU:: 6360650

User rating, 4.2 out of 5 stars with 659 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 45 questions

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QuestionOn a lock that requires a key instead of a deadbolt "switch" on the inside, will this work if I leave the key inserted on the inside lock and place the August lock over the key?
Asked 3 years ago by Show.
- Answer It doesn’t not have a way to turn a key. It turns the shaft of the deadbolt only.
  Answered 3 years ago by GabeZ
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QuestionI have a narrow window next to my door and would like to secure the inside of my door with this rather than a simple turn knob. Can I disable the turn feature on this lock where it won't turn jf someone breaks the window and reaches in?
Asked 3 years ago by builder1.
- Answer Unfortunately there is no way to disable the turning of the lock. If you couldn’t turn it by hand, then you might find yourself in a bind if the batteries failed or the app didn’t work.
  Answered 3 years ago by GabeZ
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QuestionIn what country is the August WiFi Smart Lock manufactured?
Asked 3 years ago by ThomasMac.
- Answer Not sure maybe Vietnam
  Answered 2 years ago by EricThailand
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QuestionIs there a way for it to automatically stay locked except when we approach with an Apple Watch? I don't want it to be unlocked when I'm in the kitchen.
Asked 3 years ago by Randall.
- Answer The lock uses the app to determine location. If you have your phone in the kitchen and you attempt to go in and out of the door you would need to manually unlock the door and use your existing house key to unlock the smart lock (if you have auto lock enabled)
  Answered 3 years ago by Chad
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QuestionCan i still use my key fob that i currently have for my door?
Asked 4 years ago by Anonymous.
- Answer Hello, August locks are compatible with single-cylinder deadbolts. Since they do not replace the actual deadbolt the existing keys can still be used. Please let us know if you have questions or concerns. Thanks, August Home
  Answered 4 years ago by August Customer Care
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QuestionIs it under “connect” that I set up my spouse
Asked 4 years ago by Roy.
- Answer Hello, You can invite other users to the lock by navigating to the Guest List page and then selecting to invite a new user. After follow the in app steps to complete the invite. Please let us know if you have further questions. Thanks, August Home
  Answered 4 years ago by August Customer Care
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QuestionCan this be configured to lock out key use? Can I program it for keypad entry only if I wanted to keep someone out that had a key?
Asked 4 years ago by Curious.
- Answer Unfortunately there is no way to lock out physical keys.
  Answered 4 years ago by mychalk
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QuestionIs this z wave compatible?
Asked 4 years ago by Anonymous.
- Answer This model (Gen 4) isn’t Z-wave compatible ,the Gen 3 is .
  Answered 3 years ago by GodrinoX24
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QuestionWhen changing the batteries, is there something that retains the network config so I'm not constantly reconfiguring the device? Also, how much log data is kept on use of the lock? 1 week? 1 Month? Is it accessed/stored online? Thanks in advance!
Asked 4 years ago by IDgrue.
- Answer After replacing the batteries, operate your lock 3 times using the August App. This should stop the low-battery alerts until the next time the batteries reach 25% capacity. PLEASE NOTE: You must operate the lock over Bluetooth or remotely if you have an August Wi-Fi bridge. Operating your lock manually will not stop the low-battery notifications.
  Answered 2 years ago by EricThailand
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QuestionI may be buying a house that already has this lock on it, if previous owner leaves it, can I change the logins and passwords to me? Also, could I change it over to a new lock to work with new house keys?
Asked 4 years ago by SomeGuy.
- Answer You should be confident a secure to know that if the lock was previously used you can reset the lock and re add the smart lock to your account and only you will be able to operate it and anyone you authorize. The previous owner would need you to authorize them to have any control over the lock.
  Answered 3 years ago by Chad
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QuestionI own a small office building--10 offices, so up to 20 people coming and going. would this be a good solution? Would it work with that many people?
Asked 4 years ago by Nova.
- Answer We use ours very little and get about 3-4 weeks on battery life. I suspect you would be fine - will just need to change the batteries every few days.
  Answered 3 years ago by JustaJ
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QuestionCan I schedule it to lock automatically each night at say 9pm?
Asked 4 years ago by pvcwizard.
- Answer Yes. You can
  Answered 4 years ago by Brant
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Questionwill this work with a ring doorbell?
Asked 4 years ago by Macy.
- Answer It is compatible with Google and Alexa. If ring communicates to Google then yes. All things are connected. I just don't know what you hope to accomplish with the doorbell alone and the lock???
  Answered 3 years ago by Chad
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QuestionWill this generation work with 5 ghz wifi?
Asked 4 years ago by 511467.
- Answer No. Only 2.4
  Answered 4 years ago by Brant
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QuestionDoes it have a camera?
Asked 4 years ago by ScubaSteve.
- Answer No camera
  Answered 4 years ago by Derek
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QuestionThe product will be used in an Air B&B so I will want to give someone temporary access with a date the code will no longer give access. I will also want to set up remotely for a new person staying in the property. Can both of these be done remotely?
Asked 4 years ago by Jimjig.
- Answer Yes! In fact, the app and Airbnb are compatible. The App will automatically send an email to your guest with temporary access and instructions and link for downloading the app as soon as you receive a booking. You may also do it manually if the guest for some reason has changed their email.
  Answered 4 years ago by Kali
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QuestionHow do I make an appt to bring in my inspiron3721 computer for service at store located in Mohegan Lake New York b
Asked 4 years ago by Anonymous.
- Answer Completely irrelevant to this product, but just call your local Best Buy to make the appt.
  Answered 3 years ago by David
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QuestionI have the previous gen model. Do you need the Keypad for this newer gen model?
Asked 4 years ago by BamBam.
- Answer No, the keypad works on all models
  Answered 4 years ago by AKAD
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QuestionDoes this version still work with Z-wave and bluetooth?
Asked 5 years ago by Jason.
- Answer Bluetooth for sure. Don’t use Zwave so can’t help you there.
  Answered 4 years ago by jussi157
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QuestionI wish I could disable the key, on older deadbolts that are not Smart there is a little physical switch on the inside that could be pushed down and that would stop access with a key. Is there a Wifi command that would disable key use?
Asked 3 years ago by Kiki.
- Answer Negative.
  Answered 3 years ago by David
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Showing 21-40 of 45 questions

Questions & Answers

August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Matte Black

Q: QuestionOn a lock that requires a key instead of a deadbolt "switch" on the inside, will this work if I leave the key inserted on the inside lock and place the August lock over the key?

Q: QuestionI have a narrow window next to my door and would like to secure the inside of my door with this rather than a simple turn knob. Can I disable the turn feature on this lock where it won't turn jf someone breaks the window and reaches in?

Q: QuestionIn what country is the August WiFi Smart Lock manufactured?

Q: QuestionIs there a way for it to automatically stay locked except when we approach with an Apple Watch? I don't want it to be unlocked when I'm in the kitchen.

Q: QuestionCan i still use my key fob that i currently have for my door?

Q: QuestionIs it under “connect” that I set up my spouse

Q: QuestionCan this be configured to lock out key use? Can I program it for keypad entry only if I wanted to keep someone out that had a key?

Q: QuestionIs this z wave compatible?

Q: QuestionWhen changing the batteries, is there something that retains the network config so I'm not constantly reconfiguring the device? Also, how much log data is kept on use of the lock? 1 week? 1 Month? Is it accessed/stored online? Thanks in advance!

Q: QuestionI may be buying a house that already has this lock on it, if previous owner leaves it, can I change the logins and passwords to me? Also, could I change it over to a new lock to work with new house keys?

Q: QuestionI own a small office building--10 offices, so up to 20 people coming and going. would this be a good solution? Would it work with that many people?

Q: QuestionCan I schedule it to lock automatically each night at say 9pm?

Q: Questionwill this work with a ring doorbell?

Q: QuestionWill this generation work with 5 ghz wifi?

Q: QuestionDoes it have a camera?

Q: QuestionThe product will be used in an Air B&B so I will want to give someone temporary access with a date the code will no longer give access. I will also want to set up remotely for a new person staying in the property. Can both of these be done remotely?

Q: QuestionHow do I make an appt to bring in my inspiron3721 computer for service at store located in Mohegan Lake New York b

Q: QuestionI have the previous gen model. Do you need the Keypad for this newer gen model?

Q: QuestionDoes this version still work with Z-wave and bluetooth?

Q: QuestionI wish I could disable the key, on older deadbolts that are not Smart there is a little physical switch on the inside that could be pushed down and that would stop access with a key. Is there a Wifi command that would disable key use?

Top-rated smart door locks

QuestionOn a lock that requires a key instead of a deadbolt "switch" on the inside, will this work if I leave the key inserted on the inside lock and place the August lock over the key?

QuestionI have a narrow window next to my door and would like to secure the inside of my door with this rather than a simple turn knob. Can I disable the turn feature on this lock where it won't turn jf someone breaks the window and reaches in?

QuestionIn what country is the August WiFi Smart Lock manufactured?

QuestionIs there a way for it to automatically stay locked except when we approach with an Apple Watch? I don't want it to be unlocked when I'm in the kitchen.

QuestionCan i still use my key fob that i currently have for my door?

QuestionIs it under “connect” that I set up my spouse

QuestionCan this be configured to lock out key use? Can I program it for keypad entry only if I wanted to keep someone out that had a key?

QuestionIs this z wave compatible?

QuestionWhen changing the batteries, is there something that retains the network config so I'm not constantly reconfiguring the device? Also, how much log data is kept on use of the lock? 1 week? 1 Month? Is it accessed/stored online? Thanks in advance!

QuestionI may be buying a house that already has this lock on it, if previous owner leaves it, can I change the logins and passwords to me? Also, could I change it over to a new lock to work with new house keys?

QuestionI own a small office building--10 offices, so up to 20 people coming and going. would this be a good solution? Would it work with that many people?

QuestionCan I schedule it to lock automatically each night at say 9pm?

Questionwill this work with a ring doorbell?

QuestionWill this generation work with 5 ghz wifi?

QuestionDoes it have a camera?

QuestionThe product will be used in an Air B&B so I will want to give someone temporary access with a date the code will no longer give access. I will also want to set up remotely for a new person staying in the property. Can both of these be done remotely?

QuestionHow do I make an appt to bring in my inspiron3721 computer for service at store located in Mohegan Lake New York b

QuestionI have the previous gen model. Do you need the Keypad for this newer gen model?

QuestionDoes this version still work with Z-wave and bluetooth?

QuestionI wish I could disable the key, on older deadbolts that are not Smart there is a little physical switch on the inside that could be pushed down and that would stop access with a key. Is there a Wifi command that would disable key use?