Questions & Answers

Q: QuestionDoes the Backbone One controller work with all iPhone models?

• A:Answer It is compatible with iPhone models that have a Lightning connector, and an adapter is included for enhanced experience on iPhone 14, 14 Plus, 14 Pro, 14 Pro Max, 13 Pro, and 13 Pro Max.

Q: QuestionWhat is the primary function of the Backbone One PlayStation Edition?

• A:Answer The Backbone One PlayStation Edition transforms your iPhone into the ultimate gaming console.

Q: QuestionDoes the Backbone One require batteries?

• A:Answer No, it does not use batteries as it's directly powered by the iPhone.

Q: QuestionCan I use a headset with the Backbone One controller?

• A:Answer Yes, it has a 3.5mm stereo headset jack with microphone support for in-game chat.

Q: QuestionHow does the Backbone One connect to an iPhone?

• A:Answer It connects to your iPhone's Lightning port for ultra-responsive gameplay.

Q: QuestionCan I charge my iPhone while using the Backbone One?

• A:Answer Yes, it allows pass-through charging, so you can play and charge simultaneously.

Q: QuestionWhat is the duration of the free Apple Arcade trial included with this controller?

• A:Answer This controller comes with 3 free months of Apple Arcade.

Q: QuestionOnce the backbone is connected to a console, do you have to be in range of the console? Or can you take it while traveling?

Asked 2 years ago by AmberA.

• A:Answer You can travel with it

  Answered 2 years ago by keelaVerified Purchase

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Q: QuestionIs this compatible with the iPhone XS from 2018-19 ?

Asked 2 years ago by Alex.

• A:Answer Yes it is. Compatible with iPhone 13-12-11 (all the way to 6).

  Answered 2 years ago by OJSilkVerified Purchase

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Q: QuestionCan I use this with a iphone 13 pro max with a spigen case and spigen lens protector or would I have to remove one or both of them to get it to work. Thank you.

Asked 2 years ago by CQHATL.

• A:Answer The cases are too thick, I’ve had to remove my case. I use iPhone 13 with a thin clear bodyguardz case. It’s close to fitting, but won’t make contact with charging port with case on.

  Answered 2 years ago by Bathom23Verified Purchase

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Q: QuestionIs there a difference between the white backbone and the black one?

Asked 2 years ago by Suzette.

• A:Answer The black one has the Xbox layout with x,y,a,b and this one is the buttons for PlayStation (x, square, circle, triangle) I personally have both as I play both consoles.

  Answered 2 years ago by sjsharksgirl86Verified Purchase

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Q: QuestionAre the new iPhone 14 models supported?

Asked 2 years ago by VolubleAce.

• A:Answer No! iPhone 14 does not fit due to the camera section poking out more. Does not work at all with my iPhone 14 pro Max

  Answered 2 years ago by JimmyVerified Purchase

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Q: QuestionAm I required to subscribe to Backbone+? Can I use the backbone without subscribing? If the answer is yes, please tell me how.

Asked 2 years ago by Luis.

• A:Answer You can, just ignore it

  Answered 2 years ago by WinterWhoBVerified Purchase

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Q: QuestionDoes this work on an iPhone 8? Do you have to own a PlayStation? Have a PlayStation 3, will this be compatible?

Asked 1 year ago by Mom61.

• A:Answer Yes as long as you buy the version with a lightning port and NOT the version with a USB C port it will work with your iPhone 8. You need a PlayStation 4 or 5 for streaming support. However, you do NOT need a console to play hundreds of great controller-compatible mobile games.

  Answered 1 year ago by mybbreviews

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Q: QuestionDo I have to own a ps5 in order for this to work on my phone?

Asked 2 years ago by Hotrod.

• A:Answer No you can use steam on it or the other stuff that is on the backbone app.

  Answered 2 years ago by AdamC

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Q: QuestionDo you download games from this backbone like ps5 games

Asked 2 years ago by Anonymous.

• A:Answer You don’t download ps5 games, you stream them using the ps remote play app

  Answered 2 years ago by hhamanotVerified Purchase

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Q: QuestionDoes this work while my iPhone is in an OtterBox defender case?

Asked 2 years ago by Brooklyn.

• A:Answer No you have to take it out of the case so it can lay flat incontroller.

  Answered 2 years ago by AnnmarieMVerified Purchase

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Q: QuestionDoes it work for the iPhone XR

Asked 2 years ago by Niecy.

• A:Answer Yes

  Answered 2 years ago by JacobMVerified Purchase

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Q: QuestionWas the PSP really waaayy too ahead of its time? I know it'd be proud of its grand children

Asked 2 years ago by Kool824.

• A:Answer It honestly was. It was a PlayStation in your pocket, you could surf the web, you could watch movies, listen to music and this was before cell phones had all this and then some. Now there’s almost nothing phones can’t do and handheld gaming is no more as far as portable consoles. Only the Nintendo switch and that’s because it is a home console that has portability. Nintendo ditched the last great portable that was the Nintendo 3DS. The ps vita was a failure in the fact that it couldn’t keep up with mobile phone tech that far surpassed it.

  Answered 2 years ago by FrankVerified Purchase

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Q: QuestionIs it wireless or do you have to have something plugged in?

Asked 2 years ago by Atap.

• A:Answer It doesn’t have its own power as it piggybacks off the device you plug in, example iPhone IS the battery and it has a spot to plug in Lightning cable to charge phone while you play.

  Answered 2 years ago by FrankVerified Purchase

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