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Found the batteries were bad. Replaced and works fine.
Sorry, there was a problem. Please try again later.Hello henry, We are very sorry to read that the mouse would not turn on. I know how inconvenient this must be for you. Please insert new AAA battery into the battery compartment. Make sure that the + and - signs match the symbols on the ribbon in the compartment. Replace the battery cover. Slide the power switch on the bottom of your mouse to ON then test it. For more questions and product support you may contact our customer service at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST. Chelsea Best Buy Essentials Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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