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Questions & Answers

Page Showing 1-20 of 37 questions
  • QuestionWhat is the maximum resolution supported by this adapter?

    • Answer This adapter supports resolutions up to 3840 x 2160 at 60Hz.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhich operating systems are compatible with this adapter?

    • Answer This adapter is compatible with Windows 10, macOS X 10.2 or newer, and Chrome OS.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the primary function of this Best Buy essentials product?

    • Answer This product is designed to make your life easier by providing honest, safe, and reliable computer accessories.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use this adapter to connect my USB-C device to a monitor for a dual-monitor setup?

    • Answer Yes, you can use this adapter to mirror or extend your display to an HDMI-enabled monitor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long is the cord on this adapter?

    • Answer The adapter has a 2-inch cord attached for flexible placement.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this adapter require any special drivers or software?

    • Answer No, this adapter uses plug-and-play technology for a hassle-free connection.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this support 1440p 144hz?

    Asked by Zach.

    • Answer From the box: Supports resolutions up to 4K (3840x2160) at 60 Hz for crisp, clear images.

      Answered by Bond

  • QuestionDoes the adapter work with surface go?

    Asked by niquetamere.

    • Answer I have a Surface Pro and it works very well with that device. I would assume that it with therefore work with any of the Surface models. By the way, it also works with a MacBook Pro.

      Answered by BillW

  • QuestionCan you use this to mirror your android phone to your car audio system

    Asked by lglover.

    • Answer Hi there. Yes, you can use the Best Buy essentials™ USB-C to HDMI Adapter to mirror your Android phone to your car’s audio system, but only under certain conditions. First, your Android phone must support video output through its USB-C port, a feature known as DisplayPort Alternate Mode. Second, your car’s audio or infotainment system must have an HDMI input port, which is uncommon in most factory-installed systems but may be available in some aftermarket or premium setups. If both of these conditions are met, you can connect the adapter to your phone and plug the HDMI end into the car system, allowing your phone’s screen to be mirrored. If your car lacks an HDMI input, this adapter will not work for screen mirroring, and you may need to consider wireless alternatives like Android Auto or a Miracast device. If you have any other questions or need further assistance, feel free to ask! Ivy | Best Buy essentials Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionCould i hook this up from my Google Chrome book to a projector?

    Asked by DaveO.

    • Answer Yes!

      Answered by FrankR

  • QuestionDoes this work with chrome book ?

    Asked by Sasa.

    • Answer This adapter work with most devices that support DP Alt Mode.

      Answered by BestBuyEssentialsSupport Team

  • Questiondoes this work with the macbook air

    Asked by Anonymous.

    • Answer This adapter works with macOS X 10.2 or newer.

      Answered by BestBuyEssentialsSupport Team

  • QuestionDoes this work with the 2020 Macbook Air?

    Asked by JMFA.

    • Answer I have a 2020 MacBook Pro and it works perfectly with that device. I assume it will work with other newer MacBooks as well.

      Answered by BillW

  • QuestionDoes this adaptor works with Galaxy tab A7?

    Asked by ses.

    • Answer This adapter does not work with devices that cannot support DP Alt Mode.

      Answered by BestBuyEssentialsSupport Team

  • QuestionIs this adapter an active adapter or a passive adapter?

    Asked by KullJS.

    • Answer The Best Buy essentials™ USB-C to HDMI Adapter is a passive adapter. This means it relies on your device's USB-C port to output a compatible signal for HDMI, rather than actively converting the signal itself. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionWould I be able to stream from an iPhone 15?

    Asked by ErickAlvarez.

    • Answer Thank you for your inquiry! Yes, you can stream from an iPhone 15 using the Best Buy essentials™ USB-C to HDMI Adapter. The iPhone 15 supports video output through its USB-C port, allowing you to connect it to an HDMI display for streaming content. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionDoes this work with Samsung Galaxy A03?

    Asked by steve.

    • Answer Hi Steve! Yes, the Best Buy essentials™ USB-C to HDMI Adapter should work with your Samsung Galaxy A03. This adapter is designed to be compatible with a wide range of devices that have a USB-C port, including smartphones like the Galaxy A03. It allows you to connect your phone to an HDMI-enabled display, such as a TV or monitor, for mirroring or extending your screen. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by BestBuyEssentialsSupport Team

  • QuestionHow can I transfer sound from the output into my tv?

    Asked by Funnyeggx.

    • Answer Thank you for your question! To transfer sound from your device to your TV using the Best Buy essentials™ USB-C to HDMI Adapter, follow these steps: 1. Connect the Adapter: Plug the USB-C end of the adapter into your device (such as a laptop or smartphone). 2. Connect to TV: Plug an HDMI cable into the HDMI port on the adapter and the other end into an available HDMI input on your TV. 3. Select HDMI Input: Use your TV remote to select the HDMI input that corresponds to the port you connected the cable to. 4. Adjust Audio Settings: Ensure that your device's audio output is set to the HDMI output. This can usually be done in the sound settings of your device. This setup will allow both video and audio to be transmitted from your device to your TV. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by BestBuyEssentialsSupport Team