Questions & Answers

Q: QuestionWhat is the page yield for black ink cartridges?

• A:Answer The approximate page yield for black ink cartridges is 1500 pages.

Q: QuestionCan I print from my phone using this printer?

• A:Answer Yes, you can print from your phone using the Brother Mobile Connect app.

Q: QuestionWhat is the maximum number of copies that this printer can make?

• A:Answer The maximum number of copies this printer can make is 99.

Q: QuestionDoes this printer offer duplex printing?

• A:Answer Yes, this printer offers automatic duplex printing.

Q: QuestionWhat is the printing speed of this printer?

• A:Answer This printer has an efficient print speed of up to 19 ISO pages per minute.

Q: QuestionHow many sheets of paper can the printer tray hold?

• A:Answer The paper tray can hold up to 250 sheets.

Q: QuestionWill this printer still be able to print black and white when the color toner is empty?

Asked 1 year ago by Nick.

• A:Answer The Brother HLL3300CDW does support printing black when one or more color cartridges are empty.

  Answered 1 year ago by Brother

  
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Q: QuestionCan you confirm if the toners that come with this can be used without signing up for the subscription plan or would another set of "non subscription" toners need to be purchased?

Asked 7 months ago by shopperx.

• A:Answer Yes, you can use the Brother HLL3300CDW with out signing up for the subscription program. The Brother HLL3300CDW comes with "non subscription" toners. The Brother HLL3300CDW comes with Starter Black Toner Cartridge (1,000 pages‡), Starter Cyan, Magenta, Yellow Toner Cartridges (1,000 pages‡).

  Answered 7 months ago by Brother

  
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Q: QuestionWill the toner cartridges dry out. I typically print about 10 sheets a week

Asked 1 year ago by Roger.

• A:Answer Thank you for contacting Brother. I hope that you’re having a good day. I will be glad to assist you with your request. Unlike Inkjets printers the toners on the HLL3300CDW will not dry up since you have a Color Laser printer.

  Answered 1 year ago by Brother

  
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Q: QuestionIn the specs it states that this print has a duty cycle of 3000. What does this mean?

Asked 1 year ago by RMG.

• A:Answer The Brother HLL3300CDW has a recommended monthly print volume of 3,000 pages. This is the recommended range of monthly printed pages to achieve the best possible performance and printer life. Printers are intended to handle occasional usage beyond this range with little or no effect. Consistently printing above the recommended print volume, however, may adversely affect the print quality or life of the machine. It is always best to choose a printer with an appropriate recommended print volume to allow for any anticipated increase in printing needs.

  Answered 1 year ago by Brother

  
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Q: QuestionDoes the brother hl-l3300cdw support 5x7 paper

Asked 2 weeks ago by Tom.

• A:Answer No, the Brother HLL3300CDW is not compatible with 5x7 paper size. Below is a link to the Brother HLL3300CDW specifications. Answer Link: https://support.brother.com/g/s/id/htmldoc/mfc/cv_dcpl3520cdw/use/html/GUID-F119590A-C4FB-4CB7-A6D1-FC0E8724BF3F_1.html?c=us&lang=en&prod=hll3300cdw_us

  Answered 2 weeks ago by Brother

  
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Q: QuestionAm I correct that this printer does not have an automatic document feeder?

Asked 1 month ago by CAT.

• A:Answer Correct, the Brother HLL3300CDW does not have an automatic document feeder. I apologize for any inconvenience this issue may have caused you. Below is a link with the Brother HLL3300CDW specifications.  Answer Link: https://support.brother.com/g/s/id/htmldoc/mfc/cv_dcpl3520cdw/use/html/GUID-F119590A-C4FB-4CB7-A6D1-FC0E8724BF3F_1.html?c=us&lang=en&prod=hll3300cdw_us

  Answered 1 month ago by Brother

  
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Q: QuestionCan this be connected to a laptop with a cable?

Asked 2 months ago by artdogor.

• A:Answer Yes, the Brother HLL3300CDW is able to connect via USB cable to a laptop or computer. Below is a link with the USB cable specifications for the Brother HLL3300CDW . Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32502140001/workspaceContext/workspace/processedPrint/Answer/51249

  Answered 2 months ago by Brother

  
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Q: QuestionDoes this printer have faxing capability?

Asked 9 months ago by Supergee.

Q: QuestionWill this printer print on cardstock?

Asked 1 year ago by Debbie.

• A:Answer The Brother HLL3300CDW does not support cardstock paper as this type of document is outside the machine's stated paper specifications.

  Answered 1 year ago by Brother

  
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Q: QuestionCan this printer print color photos? How is the quality?

Asked 1 year ago by Tremer.

• A:Answer Yes, the Brother H3300CDW is able to print high quality photos.

  Answered 1 year ago by Brother

  
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Q: Questionwhat warranty this printer has?

Asked 1 year ago by Nata.

• A:Answer The Brother HLL3300CDW has a 1-Year Exchange Warranty.

  Answered 1 year ago by Brother

  
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Q: QuestionCan you help me figure out how to turn off both Sleep Mode and Deep Sleep Mode? The printer keeps losing connection with a Mac laptop and it's frustrating to keep having to restart my router and manually reconnect the printer to the WiFi to wake it up.

Asked 1 year ago by JJPP.

• A:Answer The Sleep settings on the Brother HLL330CDW cannot be disabled. If you are experiencing connectivity issues with your Brother machine, below is an FAQ that may help resolve this issue: https://help.brother-usa.com/app/answers/detail/a_id/157946 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

  Answered 1 year ago by Brother

  
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Q: QuestionIs printer able to print on legal size paper?

Asked 1 year ago by Mori.

• A:Answer Yes, the Brother HLL3300CDW is able to print legal sizes paper. Below is a link with the Brother HLL3300CDW specifications. Brother HLL3300CDW specifications: https://support.brother.com/g/s/id/htmldoc/mfc/cv_dcpl3520cdw/use/html/GUID-F119590A-C4FB-4CB7-A6D1-FC0E8724BF3F_1.html?c=us&lang=en&prod=hll3300cdw_us

  Answered 1 year ago by Brother

  
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Q: QuestionDoes this printer use IPP 2.0 protocol to support Windows?

Asked 1 year ago by Anonymous.

• A:Answer Yes the Brother HLL3300CDW​​​​​​​ does support IPP 2.0 for Windows.

  Answered 1 year ago by Brother

  
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