Questions & Answers

Name: Chamberlain - myQ Smart Garage Camera - Black/White
Brand: Chamberlain
SKU: 6473483
Price: 99.99 USD
Rating: 4.4 (128 reviews)

Chamberlain - myQ Smart Garage Camera - Black/White

Model:: MYQ-SGC1WCH; |
SKU:: 6473483

User rating, 4.4 out of 5 stars with 128 reviews.

Highly rated by customers for:

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QuestionDoes this camera record 24/7 or is it triggered by motion? Im curious about data consumption.
Asked 3 years ago by Tizzy.
- Answer Triggered by motion. Though you can connect and view the field of vision 24x7. I can record or take a snapshot and download to my phone. Unless you pay for the ring storage (cloud storage) you only have a few 15 seconds videos available to you, and they only stay in the que for a limited time.
  Answered 3 years ago by Oldschool
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QuestionDo you need two cameras if you have two garage doors?
Asked 3 years ago by RichardR.
- Answer The camera is wide-angle enough for a double car door.
  Answered 2 years ago by TexR
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QuestionIs there a fee charge for the cloud storage?
Asked 3 years ago by Dduck.
- Answer Yes, $30 a year for 7 day storage. Thee is a month storage too but it costs more.
  Answered 2 years ago by TexR
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QuestionWhat is battery life?
Asked 3 years ago by Bill.
- Answer It plugs in, not battery. I have mine magnetic attached to closer on the bottom and plugged in the ceiling outlet with the closer.
  Answered 3 years ago by Tomsdiner39
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QuestionDo you have to have Wi-Fi to work the camera
Asked 3 years ago by Willy.
- Answer Yes. It connects to your WiFi network in order to download and store the recordings. You also need WiFi to operate the MyQ app. Just cell is not enough.
  Answered 2 years ago by TexR
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QuestionHow long is the power cord
Asked 3 years ago by Grandadto4.
- Answer The power cord for the myQ Smart Camera is 10' (3 m) Micro-USB cable. Thank you!
  Answered 3 years ago by TheChamberlainTeam
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QuestionWhat is the recording length of a single video? Im getting 10 to 15 seconds and not the entire event.
Asked 7 months ago by Mike.
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QuestionCan you use a second MyQ camera as a front door security camera?
Asked 11 months ago by SusanM.
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QuestionWill the camera still record if offline and flashing green and blue?
Asked 1 year ago by Sally.
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QuestionCan the camera video be streamed to my tv and phone?
Asked 2 years ago by Maggie.
- Answer Yes. I am able to live stream the camera video to my devices via the myQ app.
  Answered 2 years ago by GiGi
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QuestionWhen I try to load our new camera to my existing MyQapp I’m in app and it asks a check list I check that I’m ready and then app freezes and will not allow me to go onto next step
Asked 2 years ago by Ace.
- Answer I had the same issue, I reset my phone, an iphone X, and then it worked and I was able to set the camera up. Hope this helps.
  Answered 2 years ago by Ironpen
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QuestionDo you have to buy a storage plan for the videos or can you just view it and keep if you want like in blink cameras?
Asked 2 years ago by Miamigirl.
- Answer Without Storage Plan you can only do a Live View, and you have motion detected notifications. If you need to store and view past recording you need to have a Storage Plan. myQ does not have a Sync Module like Blink that you can locally store camera recoding.
  Answered 2 years ago by Runner
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QuestionWhat happens when you upgrade your old plan to your new plan. Does it immediately take over? Or wait till the old plan expires.
Asked 2 years ago by Samsung9249.
- Answer There is no subscription needed with the myQ. If you have an account and have a subscription for a third party, please contact us by chat or call in at 800-528-9131 for further information. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST.
  Answered 2 years ago by TheChamberlainTeam
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Questionmy chamberlain is not made of any metal, where do I put the cam
Asked 2 years ago by nova.
- Answer The camera has a magnetic mounting base with optional adhesive which easily attaches to garage door openers and shelves. If you're unable to mount on opener with either options, you can try placing it somewhere else in your garage as well.
  Answered 2 years ago by TheChamberlainTeam
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QuestionWill the Chamberlain myQ smart camera open or shut from anywhere using a smart phone?
Asked 3 years ago by Bigblue1.
- Answer Yes, that is the beauty of it
  Answered 2 years ago by TexR
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QuestionWhat MyQ is compatible with a Craftsman garage door opener made in 2014?
Asked 3 years ago by Bigblue1.
- Answer The Smart Garage Camera does not need any compatibility to other myQ devices, the Stand Alone Camera is it's own device and will setup without additional devices. If you require technical support with the myQ app or devices please contact our support center at 800-528-9131, our agents will be able to help assist and resolve the issue. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Thank you!
  Answered 3 years ago by TheChamberlainTeam
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QuestionIs this camera compatible with ring system
Asked 3 years ago by Greenbean.
- Answer Yes it is.
  Answered 2 years ago by Blozero
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Question2 questions --How many doors can the MyQ control from a single unit? --Can the Smart Garage camera be pair with a Genie Smart garage opener?
Asked 3 years ago by Anthony.
- Answer The myQ Smart Camera is only compatible with Chamberlain myQ openers and myQ devices. If you require technical support, please contact our support center at 800-528-9131. Thank you!
  Answered 3 years ago by TheChamberlainTeam
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QuestionIs the power cord included?
Asked 3 years ago by Sarah.
- Answer Yes.
  Answered 2 years ago by TexR
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QuestionDoes anybody know what the differences are between the two models SGC1WLM and SGC1WCM? Also, which is the newer model?
Asked 3 years ago by Differences.
- Answer They are the same, the only difference is the brand. One is Lift Master Branded and one is myQ Branded both function and have the same features. Thank you!
  Answered 3 years ago by TheChamberlainTeam
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Showing 1-20 of 21 questions

Questions & Answers

Chamberlain - myQ Smart Garage Camera - Black/White

Q: QuestionDoes this camera record 24/7 or is it triggered by motion? Im curious about data consumption.

Q: QuestionDo you need two cameras if you have two garage doors?

Q: QuestionIs there a fee charge for the cloud storage?

Q: QuestionWhat is battery life?

Q: QuestionDo you have to have Wi-Fi to work the camera

Q: QuestionHow long is the power cord

Q: QuestionWhat is the recording length of a single video? Im getting 10 to 15 seconds and not the entire event.

Q: QuestionCan you use a second MyQ camera as a front door security camera?

Q: QuestionWill the camera still record if offline and flashing green and blue?

Q: QuestionCan the camera video be streamed to my tv and phone?

Q: QuestionWhen I try to load our new camera to my existing MyQapp I’m in app and it asks a check list I check that I’m ready and then app freezes and will not allow me to go onto next step

Q: QuestionDo you have to buy a storage plan for the videos or can you just view it and keep if you want like in blink cameras?

Q: QuestionWhat happens when you upgrade your old plan to your new plan. Does it immediately take over? Or wait till the old plan expires.

Q: Questionmy chamberlain is not made of any metal, where do I put the cam

Q: QuestionWill the Chamberlain myQ smart camera open or shut from anywhere using a smart phone?

Q: QuestionWhat MyQ is compatible with a Craftsman garage door opener made in 2014?

Q: QuestionIs this camera compatible with ring system

Q: Question2 questions --How many doors can the MyQ control from a single unit? --Can the Smart Garage camera be pair with a Genie Smart garage opener?

Q: QuestionIs the power cord included?

Q: QuestionDoes anybody know what the differences are between the two models SGC1WLM and SGC1WCM? Also, which is the newer model?

QuestionDoes this camera record 24/7 or is it triggered by motion? Im curious about data consumption.

QuestionDo you need two cameras if you have two garage doors?

QuestionIs there a fee charge for the cloud storage?

QuestionWhat is battery life?

QuestionDo you have to have Wi-Fi to work the camera

QuestionHow long is the power cord

QuestionWhat is the recording length of a single video? Im getting 10 to 15 seconds and not the entire event.

QuestionCan you use a second MyQ camera as a front door security camera?

QuestionWill the camera still record if offline and flashing green and blue?

QuestionCan the camera video be streamed to my tv and phone?

QuestionWhen I try to load our new camera to my existing MyQapp I’m in app and it asks a check list I check that I’m ready and then app freezes and will not allow me to go onto next step

QuestionDo you have to buy a storage plan for the videos or can you just view it and keep if you want like in blink cameras?

QuestionWhat happens when you upgrade your old plan to your new plan. Does it immediately take over? Or wait till the old plan expires.

Questionmy chamberlain is not made of any metal, where do I put the cam

QuestionWill the Chamberlain myQ smart camera open or shut from anywhere using a smart phone?

QuestionWhat MyQ is compatible with a Craftsman garage door opener made in 2014?

QuestionIs this camera compatible with ring system

Question2 questions --How many doors can the MyQ control from a single unit? --Can the Smart Garage camera be pair with a Genie Smart garage opener?

QuestionIs the power cord included?

QuestionDoes anybody know what the differences are between the two models SGC1WLM and SGC1WCM? Also, which is the newer model?