Questions & Answers

Q: QuestionIs this SIM card compatible with locked phones?

• A:Answer No, this SIM card is not compatible with locked phones.

Q: QuestionHow much does an unlimited talk and text plan cost?

• A:Answer An unlimited talk and text plan starts at $30 per month.

Q: QuestionDoes Cricket Wireless offer nationwide coverage?

• A:Answer Cricket Wireless covers over 99% of Americans, but coverage is not available everywhere.

Q: QuestionCan I keep my phone number when I switch to Cricket Wireless?

• A:Answer Yes, you can keep your current phone number if you no longer have a contract with your previous carrier.

Q: QuestionWhat type of SIM card is included in the activation kit?

• A:Answer The activation kit includes a Prepaid Universal SIM Card.

Q: QuestionWhat is the maximum discount I can get with this SIM card?

• A:Answer You can get a discount for up to 4 lines.

Q: QuestionHey i have a phone that previously had a cricket plan on it but was deactivated...if I insert Sim card can I still use it without in store support?

Asked 5 years ago by CH2019.

• A:Answer Hey there. If you purchase the sim card kit you can activate online without visiting a local store.

  Answered 5 years ago by Cricket Wireless Team

  Helpful (13)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there an activation charge after u buy the sim card

Asked 6 years ago by Lovem.

• A:Answer As long as you have a Cricket Wireless plan then there should not be an activation charge.

  Answered 6 years ago by ZacharyVerified Purchase

  Helpful (13)Unhelpful (5)ReportAnswer this questionShow more answers (3)

Q: QuestionCan I keep my old phone number (from another provider) if I get this one? I want to switch

Asked 6 years ago by SergeK.

• A:Answer Yes, you can keep your old phone number.

  Answered 6 years ago by CommunityAnswer

  Helpful (6)Unhelpful (2)ReportAnswer this question

Q: QuestionCan I get a new phone number with this sim card?

Asked 6 years ago by Teach.

• A:Answer Yeah, you can get a new phone number with ANY new SIM card.

  Answered 6 years ago by HoujVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs there an expiration date on the sim cards? All the ICCID on the cards I purchased in the past are reported as invalid or not found on Cricket Breeze-Thru

Asked 3 years ago by JCMax.

• A:Answer I got an answer from a Cricket wireless representative that these SIM cards would expire in two months after purchase even without being activated as in my case. I received two SIM cards from my online purchase and neither are valid prior to activation so they are both complete waste of money since two weeks has passed.

  Answered 3 years ago by JCMax

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCricket Service for my phone was cancelled for non payment for 60 days. Unable to access my previous account and it is deactivated. I just want to reactivate and get a new number. Will this work for that issue?

Asked 3 years ago by Andy.

• A:Answer Hi Andy! If your line was cancelled your previous mobile number is no longer available. You'll need to use your new sim kit to activate a new number. Please contact Cricket Support on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) if you need additional assistance.

  Answered 3 years ago by Cricket Wireless Team

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan i use this on any smart watch?

Asked 7 years ago by Cricketsim.

• A:Answer If the sim will fit in the device and the imei is compatible. Contact Cricket to confirm.

  Answered 7 years ago by Ema1Verified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI currently have phone service with Cricket and lost my phone. I still have an old iphone 6 from Cricket. Can I uses this SIM for the iphone 6 with my current Cricket phone service?

Asked 4 years ago by CricketCustomer.

• A:Answer Hi there! Cricket here, yes you can use your previous Cricket device with this SIM card. You would need to contact Cricket Customer Support for assistance at 1-800-CRICKET (274-2538) or visit one of our stores to get the SIM card activated on your existing number. :)

  Answered 4 years ago by Cricket Wireless Team

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI just bought this sim card and I called Cricket CS to activate it. They informed me that there is a problem with activation due to "National Retailer Error". "The sim card is not sold" something like that. Can you help with that?

Asked 4 years ago by PaulK.

• A:Answer I purchased a cricket SIM card here and when trying to activate it, it said it was invalid. I called cricket they could not activate it either they said I needed to get a new sim card, I bought a new one from another retail store.

  Answered 4 years ago by Bunni89Verified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this work on a kids smartwatch?

Asked 5 years ago by Cfry.

• A:Answer Hi, Cricket here! Thank you for your inquiry. We recommend entering the IMEI of the smartwatch in our device compatibility checker. This will let you know whether the device is compatible with our service. Please see the link below: https://www.cricketwireless.com/cell-phones/bring-your-phone

  Answered 5 years ago by Cricket Wireless Team

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this sim compatible with tracfone

Asked 5 years ago by Crickets.

• A:Answer Hey there. Cricket sim cards can be used with Cricket service only. You can bring over a tracfone device to use with our service if it is unlocked and gsm compatible.

  Answered 5 years ago by Cricket Wireless Team

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionNeed a prepaid card with unlimited data and calls option to be used in the existing iPhone Xs

Asked 5 years ago by MKK.

• A:Answer Hey there. Our network support unlocked, gsm compatible phones. You can view our rate plans on our website.

  Answered 5 years ago by Cricket Wireless Team

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHi so if I get this for a portable router that I have where do I get the plans for internet do I have to go to cricket. I just want this for internet in my wireless modem for a few days I’m moving and have canceled my home WiFi that’s why I need this

Asked 5 years ago by Hosseinairplane.

• A:Answer Hey there. We do offer data only plans. We recommend checking your device compatibility on our website using the link below prior to placing an order. https://www.cricketwireless.com/cell-phones/bring-your-phone

  Answered 5 years ago by Cricket Wireless Team

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work with the HTC 510 or 520?

Asked 5 years ago by Smalls.

• A:Answer If your phone is unlocked or is the International version it should work if it's already locked to a cell company have them unlock it for you and you should be good to go

  Answered 5 years ago by JohnVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)