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I had the same problem. This trick fixed it perfectly:- Unplug the charger from the wall. Plug it in again. Attach your Dyson and press the trigger (on button) for around 20 seconds (nothing will happen, just keep it pressed). My Dyson worked perfectly again straight away after doing this.
Sorry, there was a problem. Please try again later.I bought a floor model about 2 months ago...I'm sure it didn't get much use, but after using it since I brought it home, it won't hold a charge. It will work for about 2 minutes, then has to charge again. Not impressed with this brand of vacuum.
Sorry, there was a problem. Please try again later.I have the same problem, I charge the battery but then when I turn it on it only works for about 20 seconds or so. I tried the fix suggested of holding the trigger in whist connected to the charger but didn't work for me. This is the second battery now, don't think I'll be buying another dyson!
Sorry, there was a problem. Please try again later.My Dyson V6 is 3 years old, but is not my main hoover, so has had little use. It would not charge this week. I went through the Dyson website troubleshooter & it said I needed a new charger. I then googled the problem & someone suggested a new battery. My husband has removed the original battery & cleaned the contacts & woo hoo it is working fine. So may be worth trying before parting with any money.
Sorry, there was a problem. Please try again later.Hi Norma, Having the same problem myself. Works for afew minutes then stops. I have found that if you put it back on the charging station for about 30 seconds then take it off again, it seems fully charged. Hope this works for you.
Sorry, there was a problem. Please try again later.Thank you Bexy! I watched several videos on youtube, which prompted me to take the vacuum apart and clean it thoroughly (which I recommend you do once in a while anyway). I even ordered new filters and all of that solved a pulsing problem, but I was then faced with the "not holding a charge" issue. I looked for more videos, checked the Dyson website, etc. to no avail. I was super close to buying a new battery, but I tried the first approach from Bexy- unplug with vacuum out. Plug back in. Replace vacuum. Hold down the "go/ vacuum/start" button for 20 seconds. And ALL CLEAR! Dyson should put these troubleshooting tips on their website.
Sorry, there was a problem. Please try again later.My dyson only charges the battery 10minutes
Sorry, there was a problem. Please try again later.Hi Norma, I have had the same problem and mangaed it fix in COMPLETELY by cleaning thoroughly. Watch a YOUTUBE clip on how to do this. Everythung was clogged up especially inside the filter. Hope this helps
Sorry, there was a problem. Please try again later.How long does it last? On Max mode it only is supposed to last 6 minutes
Sorry, there was a problem. Please try again later.Hi Norma, this is Krystal with Dyson. I am sorry to hear your vacuum may not be holding a charge. We would value the opportunity to address this in more detail and want to ensure your vacuum is working as intended. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help. Best Wishes, Krystal Dyson Customer Service
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