Questions & Answers

Name: Echelon - Smart Connect EX3 Exercise Bike & Free 30 Day Membership - Red
Brand: Echelon
SKU: 6412359
Price: 639.99 USD
Rating: 4.2 (50 reviews)

Echelon - Smart Connect EX3 Exercise Bike & Free 30 Day Membership - Red

Model:: ECH01-EX3-RED; |
SKU:: 6412359

User rating, 4.2 out of 5 stars with 50 reviews.

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QuestionI'm hearing that I need to use the app to make the bike work and add resistance. However, I don't plan to pay the monthly fee for access to the classes. Will I be able to use the bike if I don't register for the paid app access?
Asked 4 years ago by Shep.
- Answer No app is required to use the bike. You can just hop on and pedal if you like, including adjusting resistance. (Bike has to be plugged in for magnetic resistance, I think.) My wife and I each use our Ex3 without the manufacturer's app. She uses the Peloton app while I'm experimenting with Apple Fitness and streaming scenic rides. Without paying, you can still download the manufacturer's app and connect to the bike via built-in bluetooth in order to get your performance stats (MPH, RPMs, etc.) reported thru the app.I 'm happier just tracking the important stuff like calories burned thru my fitness watch (Apple Watch for me.)
  Answered 4 years ago by PlayballTim
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QuestionDoes the bike work without the app? Do you need to subscribe to the service to make it work?
Asked 4 years ago by Drew.
- Answer Yes and No. The bike uses an electronic controlled positioning motor to move a magnet over the weighted wheel. There is no mechanical link from the knob to the resistance magnet. Now the foundation is made, on to the answer. Without an app you can turn the wheel and get resistance. Stop pedaling and it will go away. You can use freestyle on the app and get to a repeatable resistance. However, you need an internet connection to the app before you bluetooth connect to the bike to get your resistance setting from the app to the bike.
  Answered 4 years ago by MarkH
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QuestionAre there people available to assemble?
Asked 4 years ago by TeeTee.
- Answer No, we don't offer assembly services. The bike only takes 15-20 minutes to assemble.
  Answered 4 years ago by BestBuy
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QuestionWhat is the largest size of tablet that we can fit in the EX3's built-in holder?
Asked 4 years ago by Thinkman.
- Answer We have tested all the way up to a iPad Pro 12.9".
  Answered 4 years ago by BestBuy
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QuestionWhat country is this product made in?
Asked 4 years ago by Redcat.
- Answer China
  Answered 4 years ago by BestBuy
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QuestionIs it possible to attach pedals that DO require a cycling clip in cleat? I prefer cycling with my cleats and would like to install those on this bike if possible!
Asked 4 years ago by BriVigs.
- Answer This bike has pedals that are SPD compatible on one side and has cages on the other side. If you decided to use a different type of pedal (SPD-SL or Keo/Look), you could change those pedals out.
  Answered 4 years ago by KarateMom
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QuestionCan you use the Pelton app with this bike ?
Asked 4 years ago by Amy.
- Answer Yes - my wife often does. She watches the exercise class on a TV 3 feet away from the bike. (Video is streamed from an iPad to the TV. You can also just watch on your iPad mounted on the tablet holder on the bike. What you don't get versus a Peloton bike is 2 things: 1 - camera connectivity to the Peloton servers. (The intent is to be able to see and speak with another Peloton-using friend taking the same class.) We don't miss this at all, as we exercise solo at ^;30 in the morning. 2- a data link between the bike and the Peloton app to record your health and class stats. (So you'll never be on a Peloton leaderboard with this bike.) We don't miss either of these features, and happy with our purchase.
  Answered 4 years ago by PlayballTim
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QuestionAre the 2# weights and holder included?
Asked 2 years ago by Weights.
- Answer The EX3 does come with a weight holder but does not include the weights.
  Answered 2 years ago by BestBuy
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QuestionCan the saddle (seat) be removed and/or switched with a larger seat, such as a padded mountain bike seat? Does BestBuy sell Echelon accessories such as for the EX3?
Asked 2 years ago by Jarred.
- Answer Yes, the seat can be removed and switched out.
  Answered 2 years ago by BestBuy
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QuestionCan you use a different echelon handlebar other than the one it comes with?
Asked 3 years ago by Barb.
- Answer No
  Answered 3 years ago by BestBuy
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QuestionWhat are the dimensions of the box it comes in?
Asked 3 years ago by Emily2009.
- Answer Hi Emily, The dimensions are 43"x11.25"x35".
  Answered 3 years ago by BestBuy
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QuestionDoes this bike work well with 3rd party apps such as Zwift? Does the bike control the resistance automatically?
Asked 3 years ago by scon6281.
- Answer It can but you need to do a little bit of homework. Access this group in Facebook and has all the instructions. QZ - qdomyos-zwift qdomyos-zwift support group. Domyos, echelon, flywheel, proform, etc.. users can now use peloton and Zwift from their machinery!
  Answered 3 years ago by Alejoeche
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QuestionDo the stats through the echelon app include output in watts?
Asked 3 years ago by Anonymous.
- Answer Yes, the output is measured in Watts.
  Answered 3 years ago by BestBuy
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QuestionDoes the bike include the tablet or is that extra?
Asked 3 years ago by Bunky.
- Answer The EX3 does not come with a screen. You can use Apple/Android or smart tv.
  Answered 3 years ago by BestBuy
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Questiondoes the bike show your power output?
Asked 4 years ago by user47.
- Answer Yes it does on the app
  Answered 4 years ago by Brenda
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QuestionDoes it include the tablet?
Asked 4 years ago by Jorge.
- Answer No.
  Answered 4 years ago by KarateMom
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QuestionWhat is the minimum inseam
Asked 4 years ago by Dave.
- Answer We have tested from 4'11" to 6'5"
  Answered 4 years ago by BestBuy
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QuestionSaw the bike in you Black Friday add. Do you have any of the bikes on display in store?
Asked 4 years ago by Chris.
- Answer Unfortunately we don't have the EX-3 in any Best Buy Stores.
  Answered 4 years ago by BestBuy
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QuestionDoes this come with the Echelon subscription?
Asked 4 years ago by Eric.
- Answer No. Is a separate monthly fee you have to pay. But you can use the app to track on “freestyle” mode, track your rides, control resistance, see speed, cadence, power output, and follow in your tv or another tablet peloton, apple fitness, or any youtube video related to a static cycling activity
  Answered 3 years ago by Alejoeche
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Questiondo you have one on the floor id like to see it it fits etc before buying
Asked 4 years ago by Wayne.
- Answer No, currently we are not in stores
  Answered 4 years ago by BestBuy
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Showing 1-20 of 22 questions

Questions & Answers

Echelon - Smart Connect EX3 Exercise Bike & Free 30 Day Membership - Red

Q: QuestionI'm hearing that I need to use the app to make the bike work and add resistance. However, I don't plan to pay the monthly fee for access to the classes. Will I be able to use the bike if I don't register for the paid app access?

Q: QuestionDoes the bike work without the app? Do you need to subscribe to the service to make it work?

Q: QuestionAre there people available to assemble?

Q: QuestionWhat is the largest size of tablet that we can fit in the EX3's built-in holder?

Q: QuestionWhat country is this product made in?

Q: QuestionIs it possible to attach pedals that DO require a cycling clip in cleat? I prefer cycling with my cleats and would like to install those on this bike if possible!

Q: QuestionCan you use the Pelton app with this bike ?

Q: QuestionAre the 2# weights and holder included?

Q: QuestionCan the saddle (seat) be removed and/or switched with a larger seat, such as a padded mountain bike seat? Does BestBuy sell Echelon accessories such as for the EX3?

Q: QuestionCan you use a different echelon handlebar other than the one it comes with?

Q: QuestionWhat are the dimensions of the box it comes in?

Q: QuestionDoes this bike work well with 3rd party apps such as Zwift? Does the bike control the resistance automatically?

Q: QuestionDo the stats through the echelon app include output in watts?

Q: QuestionDoes the bike include the tablet or is that extra?

Q: Questiondoes the bike show your power output?

Q: QuestionDoes it include the tablet?

Q: QuestionWhat is the minimum inseam

Q: QuestionSaw the bike in you Black Friday add. Do you have any of the bikes on display in store?

Q: QuestionDoes this come with the Echelon subscription?

Q: Questiondo you have one on the floor id like to see it it fits etc before buying

QuestionI'm hearing that I need to use the app to make the bike work and add resistance. However, I don't plan to pay the monthly fee for access to the classes. Will I be able to use the bike if I don't register for the paid app access?

QuestionDoes the bike work without the app? Do you need to subscribe to the service to make it work?

QuestionAre there people available to assemble?

QuestionWhat is the largest size of tablet that we can fit in the EX3's built-in holder?

QuestionWhat country is this product made in?

QuestionIs it possible to attach pedals that DO require a cycling clip in cleat? I prefer cycling with my cleats and would like to install those on this bike if possible!

QuestionCan you use the Pelton app with this bike ?

QuestionAre the 2# weights and holder included?

QuestionCan the saddle (seat) be removed and/or switched with a larger seat, such as a padded mountain bike seat? Does BestBuy sell Echelon accessories such as for the EX3?

QuestionCan you use a different echelon handlebar other than the one it comes with?

QuestionWhat are the dimensions of the box it comes in?

QuestionDoes this bike work well with 3rd party apps such as Zwift? Does the bike control the resistance automatically?

QuestionDo the stats through the echelon app include output in watts?

QuestionDoes the bike include the tablet or is that extra?

Questiondoes the bike show your power output?

QuestionDoes it include the tablet?

QuestionWhat is the minimum inseam

QuestionSaw the bike in you Black Friday add. Do you have any of the bikes on display in store?

QuestionDoes this come with the Echelon subscription?

Questiondo you have one on the floor id like to see it it fits etc before buying