Questions & Answers

Q: QuestionHas the power supply issue with this 5040UB model been corrected?

Asked 6 years ago by DiscoStu.

• A:Answer I purchased this unit from Best Buy, replaced after 2 months. 6 months later same problem. Wouldn't power up

  Answered 6 years ago by Mack6475

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Q: QuestionIf my projector is 16 feet away from the screen will it work on a 90 inch screen?

Asked 8 years ago by Ralph.

• A:Answer http://www.projectorcentral.com/Epson-Home_Cinema_5040UB-projection-calculator-pro.htm

  Answered 8 years ago by Jeremy

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Q: Questioncan you buy this projector in black ?

Asked 8 years ago by Anonymous.

• A:Answer The black version of this projector is the Pro Cinema 6040 UB. It is the same projector but is black and comes with another year of warranty, a mount, an extra bulb and $1000 higher price tag.

  Answered 8 years ago by Agcman

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Q: Questionis that 5040 ub play ratio 2:35

Asked 8 years ago by bobby.

• A:Answer Yes. And it also has an programmable zoom lens in case you have a 2.35 screen to accommodate 16:9 as well.

  Answered 8 years ago by Agcman

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Q: QuestionWill this projector display 4K content from a Roku Premier +???

Asked 7 years ago by Eddie.

• A:Answer The projector will scale it and use its 4k-like technology to make it look as 4k as possible. Epson calls this 4K Enhancement. Projector central says: The key to understanding why the 4K Enhancement looks so impressive is realizing that there's only so much detail the human eye can actually resolve. The 5040UB's pixel-shifting technology increases the apparent resolution of the picture by enough to come close to that limit. Of course it depends on how close you like to sit to the screen. And it also depends on the type of subject matter -- it is easier to see resolution differences between the 5040UB and native 4K projectors when viewing high resolution graphics and text documents than it is with video.

  Answered 7 years ago by Joeliam

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Q: QuestionMy Epson 5040UB is just over 2yrs old, and is now burning out lamps. Original lamp had 2200hrs. The second lamp lasted 21hrs, and the last lamp lasted only 2hrs. Both replacement lamps were identical to original. Any ideas?

Asked 6 years ago by Scooter.

• A:Answer Hey Scooter, Wish I could give you some expert answers here, but a few things I would check, aside from starting with the manual, and then calling Epson) - I would check to ensure fans are working and/or ventilation is working as expected on projector to ensure that Over-Heating isn't the cause of the bulbs failing. - I'd also check the Serial Number of the bulbs and see if they are close, in case it is a bad batch. This is not an exact science, as most mfg have a specific way of decoding Serial Number to mfg date, so may not be apparent to the avg user as to what SNs are actually "close". - Any discoloration or burn marks on the bulbs? Either way, I'd be surprised/disappointed if Epson wouldn't replace the bulbs for free given the situation. May be a matter of just keeping on them, or a matter of just who you get on the other line that is willing to help (luck of the draw kind of thing). I would however escalate it to Epson if the initial customer service rep gave the 'ol "Sorry, nothing i can do". Anyway, just a few thoughts. Hope you get some resolution (if so, curious what resolution you end up with).

  Answered 6 years ago by MattVerified Purchase

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Q: QuestionWill this projector work 15 feet away from the screen hanging from ceiling with a 140" screen?

Asked 8 years ago by Rich.

• A:Answer Yes, it works fine at that distance with that screen for a 2:35 screen, and should work fine for 16:9 as well - the remote controlled zoom will let you go from significantly smaller to significantly larger at that distance with no apparent difference in picture quality. It has an excellent set of lenses, but you're going to want bluray quality or better for that size screen, because dvd quality is just not going to look good.

  Answered 8 years ago by Daniel9Verified Purchase

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Q: QuestionWhat is the maximum recommended screen size?

Asked 8 years ago by Allan.

• A:Answer The projector will project and image from 50 inches to 250 inches depending on the distance from the screen.

  Answered 8 years ago by Solera1Verified Purchase

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Q: QuestionCan it upscale 1080p to 4k?

Asked 8 years ago by Anonymous.

• A:Answer Yes. 1080p->4k using eshift Also Accepts a native 4k signal and displays in 4k using eshift Also supports HDR color space

  Answered 8 years ago by Chris

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Q: QuestionWhat’s he largest image this projector will project with optimal viewing experience in light controlled room? I’m going to buy this projector before I get a screen. 10-12 ft ceiling , 10-14 feet wide capability.Don’t know what size screen to buy?Thx!

Asked 6 years ago by Robb.

• A:Answer This projector is the top of the line. You can put it 15 feet from the wall and get 10-14 ft, or you could mount it 35 ft.-- it has that much adjustment in the "throw". But that is not the biggest technical problem you have to answer about screen size. The big question is how far back is your seating? I mounted this projector at 15ft in a room that is 18 feet long. That means that my seating will be back between 10 feet and 18 feet. Now I could throw a picture on the wall to full width, but the problem is that people sitting 10 feet from the wall will not be able to look at a 13 foot wide picture that goes from corner to corner without moving their head from side to side. As a matter of fact, a 10 foot picture is border line too big when you are sitting 10 feet from the wall, however, it is optimum for the people sitting against the wall (in luxury overstuffed furniture), so I am going with 10 feet. I have lost the web page name, but there is a site that most retailers will send you to to spec out your projector and screen size along with specs on seating. However, even 10 feet is nothing to sneeze at. It is still 5 times bigger than the 50" LED TV I used to use. I decided to paint the wall flat white and try it for 6 months before spending the money and locking myself into a particular screen size. 10 foot seems good for me, but if your room is 24 feet deep and you have more seating than me, you can play with the size and see what works.

  Answered 6 years ago by DSH1143

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Q: QuestionIs this projector compatible with a Sonos speaker system?

Asked 6 years ago by Robb.

• A:Answer It is compatible with any brand speaker. You just need to buy J-Tech Digital 4K 60HZ HDMI Audio Extractor Converter SPDIF 3.5MM Output 2.0 2.2 without reciever to projector

  Answered 6 years ago by JohnnyVerified Purchase

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Q: QuestionDoes it work in very bright rooms if I have a black screen?

Asked 6 years ago by LM.

• A:Answer Yes we see it clearly with the lights on and we have a grey 1.0 gain screen.

  Answered 6 years ago by LoveMyAVVerified Purchase

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Q: QuestionWhat is the recccomended throw distance and screen size for Epson 5040ub

Asked 6 years ago by Nicolas.

• A:Answer We just purchased and installed this projector and we are projecting on a 110" screen which is truly crystal clear. It could easily handle 120" or maybe even slightly larger than that. It has proven to be a pretty amazing projector for the price after using it for the past couple of weeks, so hopefully this feedback helps!

  Answered 6 years ago by SoccerDadVerified Purchase

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Q: QuestionIs 30 ft away from the screen too far for good picture quality?

Asked 7 years ago by Anonymous.

• A:Answer In my opinion, I believe so. I set mine up at, 14ft. at 110 in. Screen. However, I'm using SI black diamond 1.4.

  Answered 7 years ago by EveeVerified Purchase

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Q: Questionwhat factory warranity does Epson have on this projector

Asked 8 years ago by Anonymous.

• A:Answer "Two-Year Projector Limited Warranty and 90-Day Lamp Limited Warranty" - from their website. Link to warranty. https://files.support.epson.com/docid/cpd5/cpd51748.pdf

  Answered 8 years ago by DennyVerified Purchase

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Q: QuestionWhere is this projector manufactured?

Asked 8 years ago by Aravinda.

• A:Answer It is manufactured in China.

  Answered 8 years ago by Solera1Verified Purchase

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Q: QuestionI have the Epson 5040ub and I am unable to locate the a/v output in the setting. There is no sound and the sound setting is not located in the menu under "extended". Can you help me out.

Asked 3 years ago by Bolivar940.

Q: QuestionThe distance from (if I buy an) Epson 5040UB to (if I buy a 2.35X1 curved screen) is approximately 35 inches. Will the throw fill a 120 inch screen? If not, how may I determine the maximum width of a projector screen for that throw distance?

Asked 5 years ago by shoe.

Q: QuestionWhat is th maximum distance from the screen for 110 inch picture

Asked 6 years ago by Eddie.

• A:Answer this is amazing projector , at 12 feet you can have more than 125 inch screen , if you screen is 110 , put the projector at 10 or 11 feet and you have full screen, remember you have black bars , to remove this you need two things. WE are talking aspect ratio if you are interesting to know replay Regards Joseph

  Answered 6 years ago by JoseCVerified Purchase

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Q: Questionhi I am from Turkey. I want to buy this item. can I use tis projection in Turkey. How can I get info about this. thanks.

Asked 6 years ago by ali.