Questions & Answers

Q: QuestionDoes this radar detector offer directional alerts?

• A:Answer Yes, it features directional alert arrows that indicate the direction of the radar source, providing 360° protection.

Q: QuestionHow does this radar detector handle false alerts?

• A:Answer It boasts exceptional accuracy against false alerts thanks to AI-assisted filtering and Autolearn technology, ensuring a quiet ride.

Q: QuestionWhat is the benefit of the triple-antenna design on this radar detector?

• A:Answer The triple-antenna design, with dual front and single rear antennas, provides double the detection range compared to previous models.

Q: QuestionWhat kind of processor does this radar detector use?

• A:Answer It uses a powerful processor, 25 times faster than the previous Redline EX model, for rapid response times and alerts.

Q: QuestionCan I use this radar detector with my Apple CarPlay system?

• A:Answer Yes, you can easily view your route and alerts on your Apple CarPlay compatible vehicle display.

Q: QuestionWhat firmware version

Asked 4 years ago by Skybandit1.

• A:Answer Redline 360c is currently sold out but once more are in stock, they will have the latest firmware installed which is currently v1.6. Updating firmware on Redline 360c can be done using an optional Mini USB cable and a computer (Windows or Mac) or by connecting it to a Wi-Fi hotspot using the Escort Live app on your smartphone.

  Answered 4 years ago by Escort- Cedar Electronics Team

  
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Q: QuestionDoes this detector have voice alerts or just warning beeps?

Asked 2 years ago by Zoom.

• A:Answer It has both voice and warning beeps and the detector has a ton of setting that can be adjusted for your liking. Can do just voice alerts, both voice and beeps, or just a simple warning alert that displays "caution" or "slow down"

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is included in the box with the detector?

Asked 4 years ago by Bill.

• A:Answer Hello. Redline 360C includes a power cord for the lighter, a suction cup mount, and a carrying case. Thanks!

  Answered 4 years ago by Escort- Cedar Electronics Team

  
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Q: QuestionHow do you plug it in when most new cars like mine do not have a cigarette lighter port?

Asked 9 months ago by Anonymous.

• A:Answer Thank you for your question. You may want to consider using one of our optional Direct Wire kits available on our website. Alternatively, if your vehicle is equipped with a USB port, you can use a USB to 12V adapter. However, if you choose to use a third-party adapter, it's important to ensure that it matches your vehicle's 12V outlet specifications. While solutions like these work for most users, we cannot guarantee performance with third-party products, making our Direct Wire kits the most reliable option.

  Answered 8 months ago by Escort- Cedar Electronics Team

  
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Q: Questionon my 2024 chevy Silverado high country 1500 with super cruse. I when I use my escort 360 max the laser keep going off.i think it is from the cameras. did they fix that with the new 360 C mk11

Asked 1 year ago by mike.

• A:Answer Thank you for your question. The Max 360c MKII has more advanced filtering than the original Max 360, which will help with this. If the issue occurs, we would need more information to better troubleshoot. Our Customer Service team can be reached at 800-543-1608, option 2 on the menu.

  Answered 1 year ago by Escort- Cedar Electronics Team

  
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Q: QuestionThe stealth of the redline brings no value for me so is the 360c mk2 better? My understanding is the 360c mk2 is newer than the redline so does that make it more advanced with a longer support life with software updates?

Asked 1 year ago by Anonymous.

• A:Answer Hello! We have no plans to end support for either device any time soon. The Redline 360c is our flagship detector and is best for overall performance and range, but the Max 360c MKII is not far behind. They are both excellent detectors! If you have any questions, feel free to contact our Customer Service team at 800-543-1608, option 2 on the menu.

  Answered 1 year ago by Escort- Cedar Electronics Team

  
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Q: QuestionWill this radar detector and the M2 camera work with Apple 13 Pro phones?

Asked 2 years ago by JazzyM5.

• A:Answer Yea I got 13 pro max and it works with the phone.

  Answered 2 years ago by ChrisVerified Purchase

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Q: QuestionI just learned that if you purchase this unit through Best Buy, Escort will not let you add their extended warranty because Best Buy is not an authorized reseller. Escort's warranty includes defender updates that BB doesn't offer.

Asked 7 months ago by CamD79.

• A:Answer Please note that the warranty is completely separate from the Defender Database. While Best Buy is an authorized reseller, the Extended Service Plan can only be applied to purchases made directly from the factory. All of our detectors, whether purchased directly or through an authorized reseller, come with a standard 1-year warranty. As mentioned, the Extended Service Plan is available only for purchases made directly through our website, escortradar.com, or by contacting one of our sales agents via our toll-free number. The Defender Database is an optional subscription that allows you to download and store Defender Locations (such as Red Light Cameras and Speed Traps) in your detector's internal memory, ensuring you continue to receive relevant alerts. When you register your device, you’ll receive a 90-day free trial. It’s important to note that Defender information is also included in the Drive Smarter app, and purchasing a Defender Database subscription is entirely optional.

  Answered 7 months ago by Escort- Cedar Electronics Team

  
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Q: Questionis there a manual I can download?

Asked 11 months ago by SJ.

• A:Answer Thank you for your question. You can find the full owners manual at escortradar.com/manuals

  Answered 11 months ago by Escort- Cedar Electronics Team

  
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Q: QuestionDoes this radar detector have Bluetooth so I can connect it to my motorcycle helmet to hear the detector

Asked 1 year ago by Drz242424.

• A:Answer The detector does have Bluetooth for pairing with our Drive Smarter app which can be configured to route alert audio from the detector to any connected audio output such as a vehicle's sound system, or in this case a motorcycle helmet. We hope that helps!

  Answered 1 year ago by Escort- Cedar Electronics Team

  
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Q: QuestionDoes the 360c detect laser and is a hardwire kit available?

Asked 1 year ago by DBTX.

• A:Answer It doesn't have an internal battery, powered by the vehicle 12 volt system, but does detect police laser tracking

  Answered 1 year ago by JakeAhz

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Q: QuestionCan it run on batteries

Asked 1 year ago by Camry2019.

• A:Answer No, you can either hardwire it to the battery, or plug it in through the cigarette lighter

  Answered 1 year ago by rae1605Verified Purchase

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Q: QuestionI have a 2023 Ford Edge without any cigarette lighters. Will the Redline 360c connect to a USB instead?

Asked 1 year ago by Smiddlet.

• A:Answer Depending on the output power of the USB port, you may be able to use a USB to cigarette lighter adapter to power the Redline 360c.

  Answered 1 year ago by Escort- Cedar Electronics Team

  
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Q: Questionis there a dashcam for this one

Asked 1 year ago by bob.

• A:Answer No, would have been better if there was one.

  Answered 1 year ago by SimpleVerified Purchase

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Q: QuestionDo have to change the mode from city to highway? That`s what I don`t like doing cause you always changing it ? unless I am doing something wrong, I have a different brand that costs around $300.

Asked 2 years ago by Ram1500.

• A:Answer I keep mine on Auto, but you can change the sensitivity and other features through the app.

  Answered 1 year ago by rae1605Verified Purchase

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