Questions & Answers

Name: eufy Security - Anker eufy RoboVac 35C Wi-Fi Connected Robot Vacuum - Black
Brand: eufy Security
SKU: 6375680
Price: 299.99 USD
Rating: 4.4 (55 reviews)

eufy Security - Anker eufy RoboVac 35C Wi-Fi Connected Robot Vacuum - Black

Model:: 35C; |
SKU:: 6375680

User rating, 4.4 out of 5 stars with 55 reviews.

Highly rated by customers for:

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QuestionI have walnut colored wood floors. Will it work on these floors? I saw a response earlier that it does not work on dark floors.
Asked 4 years ago by Radinka.
- Answer This item is not suitable for very dark-colored floors. Would you please provide a picture of your wood floors? We would be happy to check for you. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
  Answered 4 years ago by Eufy Team
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QuestionWill it drop down the stairs? Or will it detect a drop?
Asked 4 years ago by Vee.
- Answer Yes it will drop off stairs. You will need to put the magnet strip that is included with the vac down or use a 1x2 piece of lumber To create the barrier
  Answered 4 years ago by TYMARRO
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QuestionHow good does it clean carpet? I can clean my hardwoods. Pulled a muscle vacuuming my carpet with my Shark vacuum so it’s important that this machine clean my thick pile carpet.
Asked 5 years ago by 333Mimi.
- Answer It actually cleans carpets better than hardwoods.
  Answered 5 years ago by Poolie
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Questionwill this pick up animal hair off the floor ?
Asked 5 years ago by mama.
- Answer We purchased the vacuum to pick up hair from our two cats. It does a good job of that. When we first got it, I had it vacuum our main rooms, then used a Dyson vacuum on the same floor to see how well it did. The Dyson only found a small fraction of what the robot captured, so we are happy with it.
  Answered 4 years ago by deanathans
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QuestionHow does the 35C model compare with the 30C Max model?
Asked 3 years ago by SNG1.
- Answer RoboVac 35C has the boundary strip funtion and 1500Pa suction power; RoboVac 30C Max is with 2000Pa suction power
  Answered 3 years ago by Eufy Team
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QuestionWill this work without wifi?
Asked 4 years ago by Thumper.
- Answer I could never get my RoboVac to work with my Wifi. I eventually just gave up and used the remote control instead of the phone app.
  Answered 3 years ago by LifeV
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QuestionWhat is the difference of Eufy 30C and 35C
Asked 4 years ago by GMan.
- Answer The function is the same, they have the same suction fan- Max. 1500Pa. Both support wifi and virtual wall function. There is only a little difference between these two products. The panel of 30C is glass, and the button on the vacuum is the Mechanical button. For 35C, the panel is plastic and the button is touch buttion. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
  Answered 4 years ago by Eufy Team
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QuestionHi , i have tiles with slight separators and was wondering if this would work and be efficient in cleaning on this type of surface?
Asked 4 years ago by JT.
- Answer Yes, normally this tiem can work on tiles with slight separators. It can be used on low- to medium-pile carpets, tile, laminate, and hardwood floors. Not suitable for high-pile carpet or very dark-colored floors. If possible you can proivde us with a pictur of the tiles in your house? We would be happy to assist you. Please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
  Answered 1 year ago by Eufy Team
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Questionwhy does the robovac sometimes go in circles and then stop
Asked 4 years ago by Anonymous.
- Answer The battery is low. It needs to be charge.
  Answered 4 years ago by Trae3
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QuestionDoes it have home mapping feature where I can specify specific area to clean
Asked 4 years ago by Vin.
- Answer No, this model doesn't have home mapping feature.
  Answered 3 years ago by LifeV
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QuestionDoes this vacuum connects to a 5G net?
Asked 4 years ago by Me.
- Answer No. It will only connect to 2.4Ghz WiFi. Most home wifi is dual band though and 2.4Ghz provides better penetration through walls. Vacuum def doesn't need the faster 5Ghz, at least until the models with 4K TVs come out :D :D
  Answered 4 years ago by JoeInIndy
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QuestionDoes the charger work with 220v outside US?
Asked 5 years ago by Justin.
- Answer Yes, this item can work with the voltage from 100 -240 voltage. It equips the domestic charger. If you want to use it in other countries, you need to use a converter plug. Please feel free to contact us via [email protected] if you have any further questions. We're more than happy to assist you further.
  Answered 5 years ago by Eufy Team
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QuestionWhat happens when the unit comes in contact with a light's electric cord, or a phone charge that maybe laying on the floor?
Asked 5 years ago by tab.
- Answer When Eufy 35C comes in contact with cables, it tends to pull on them and end up getting them tangled in the side brushes. That will stop it from functioning, waiting for you to untangle and remove the cable. It can do the same with rugs that have loose threads or tassles.
  Answered 4 years ago by deanathans
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Showing 1-13 of 13 questions

Questions & Answers

eufy Security - Anker eufy RoboVac 35C Wi-Fi Connected Robot Vacuum - Black

Q: QuestionI have walnut colored wood floors. Will it work on these floors? I saw a response earlier that it does not work on dark floors.

Q: QuestionWill it drop down the stairs? Or will it detect a drop?

Q: QuestionHow good does it clean carpet? I can clean my hardwoods. Pulled a muscle vacuuming my carpet with my Shark vacuum so it’s important that this machine clean my thick pile carpet.

Q: Questionwill this pick up animal hair off the floor ?

Q: QuestionHow does the 35C model compare with the 30C Max model?

Q: QuestionWill this work without wifi?

Q: QuestionWhat is the difference of Eufy 30C and 35C

Q: QuestionHi , i have tiles with slight separators and was wondering if this would work and be efficient in cleaning on this type of surface?

Q: Questionwhy does the robovac sometimes go in circles and then stop

Q: QuestionDoes it have home mapping feature where I can specify specific area to clean

Q: QuestionDoes this vacuum connects to a 5G net?

Q: QuestionDoes the charger work with 220v outside US?

Q: QuestionWhat happens when the unit comes in contact with a light's electric cord, or a phone charge that maybe laying on the floor?

QuestionI have walnut colored wood floors. Will it work on these floors? I saw a response earlier that it does not work on dark floors.

QuestionWill it drop down the stairs? Or will it detect a drop?

QuestionHow good does it clean carpet? I can clean my hardwoods. Pulled a muscle vacuuming my carpet with my Shark vacuum so it’s important that this machine clean my thick pile carpet.

Questionwill this pick up animal hair off the floor ?

QuestionHow does the 35C model compare with the 30C Max model?

QuestionWill this work without wifi?

QuestionWhat is the difference of Eufy 30C and 35C

QuestionHi , i have tiles with slight separators and was wondering if this would work and be efficient in cleaning on this type of surface?

Questionwhy does the robovac sometimes go in circles and then stop

QuestionDoes it have home mapping feature where I can specify specific area to clean

QuestionDoes this vacuum connects to a 5G net?

QuestionDoes the charger work with 220v outside US?

QuestionWhat happens when the unit comes in contact with a light's electric cord, or a phone charge that maybe laying on the floor?