A:AnswerThanks for reaching out to us, Matt! Upon researching here, the only difference between the two is the control display. For model FFUE2022AW the features of the units temperature control is located inside, while for FFUE2024AW, the features of the units temperature control is located outside. We hope this information help you and your shopping experience.-Angel
A:AnswerHello, Superjet. You can find the ambient temperature requirements needed for proper operation in the Use&Care Guide on each model under the Installation Location section, which for this model is on page 7. This freezer should not be installed where the temperature will drop below 0°F (-18°C) or rise above 110°F (43°C). Let us know if we can help with any other questions.
~ Margaret
A:AnswerThanks for reaching out to us, Jblaze! We were able to see that you can purchase an extra shelf, however, keep in mind that you may be limited on space. Should you wish to order the extra shelf, feel free to reach out to us via Live Chat, Monday-Friday 8:30 am-8 pm EST at your convenience. -Ciara
A:AnswerThanks for reaching out to us. Yes, this unit does have a Door Ajar Alert. This alert sounds to alert you when the door has been open for 5 minutes or more. The audible alert sounds until you close the door. We hope this information helps. - Maria
A:AnswerHi Dave! These shelves should not exceed 50 pounds of total weight for full-width shelves and 25 pounds for half-width shelves. These same limitations hold true for glass and plastic vegetable bin covers. -Christian
A:AnswerThank you for reaching out to us. The model FRUF2020AW is a straightforward, frost-free freezer without convertible options, more economical and ideal if you need only freezer space. However, model FFUE2024AW offers convertible functionality, allowing it to switch between freezer and refrigerator modes, making it more versatile but slightly more expensive. We hope this information helps. - Maria
A:AnswerGood day, Djz! No, the Frigidaire FFUE2024AN 20.0 Cu. Ft. Garage Ready Upright Freezer does not come with a built-in lock and key feature. According to its product specifications, it lacks a door lock or child safety lock.
However, if you require added security, you can purchase a compatible lock separately. For instance, the Frigidaire 297147700 Lock Key is a genuine replacement part designed for use with Frigidaire appliances. - Maico
A:AnswerHi there, our valued customer! Yes, there are trim kits designed to hold a refrigerator and freezer together, creating a built-in look and preventing them from moving when opening the doors. These kits often include hardware to secure the units together and fill in any gaps between them. -Chris
A:AnswerHi there, frugalgardener! Good day! The FFUE2024AN is “garage-ready,” meaning it's built to function reliably in cool/damp/variable temps common in basements. The FFFH20F2QW isn’t specifically rated for extreme environments—it’s more suited for standard interior spaces.
Bottom line: Yes, you can put a freezer in the basement—just pick the model built for it (FFUE2024AN) or be sure your space is controlled if choosing the other (FFFH20F2QW). - Maico
A:AnswerHi there, Taylor! That’s frustrating! Since your new Frigidaire upright freezer (FFUE2024AN) has been plugged in for 6 days but won’t reach the recommended cold temperature, here are some things to check and consider:
1. Temperature Setting and Controls
- Make sure the temperature control dial is set to the coldest or “recommended” setting. Sometimes the dial isn’t exactly at max.
- If there’s a digital control panel, try resetting it or checking for any error codes.
2. Door Seal
- Check the door gasket to ensure it’s sealing properly and no air is leaking out.
- A poor seal can prevent proper cooling.
3. Location and Ventilation
- Is the freezer in a garage or a location where the ambient temperature is too hot or too cold? Extreme temperatures can impact freezer performance.
- Ensure there’s enough space around the freezer for ventilation (usually a few inches from walls).
4. Initial Cool Down Time
- While 6 days is usually enough, sometimes it can take a few days for a large freezer to stabilize at a set temperature.
- Avoid opening the door frequently during this period.
5. Power Supply
- Confirm the freezer is plugged directly into a wall outlet (not an extension cord).
- Check the outlet voltage if possible.
6. Defrost or Ice Build-up
- Check inside for any frost or ice buildup that might be affecting cooling.
7. Manufacturer Support / Warranty
- Since this is a replacement unit, and it’s not cooling properly after almost a week, this could be a defective unit.
- Contact Frigidaire customer support or the retailer for troubleshooting or replacement options under warranty.
The freezer should reach around 0°F (-18°C) or colder. If it’s stuck at a higher temp, what temp is showing?
If you want, I can help you troubleshoot step-by-step or draft a message to customer support. Let me know! - Maico
A:AnswerHi there, thank you for reaching out to us regarding your inquiry. Kindly reach out to the dealer or manufacturer for further assistance if you still keep on experiencing the same issue.
- Jessica
A:AnswerHi there, our valued customer! Thanks for reaching out with your concern. While refrigerator shelves are designed to support a reasonable amount of weight, they shouldn't noticeably bow under normal use. We'd learn more about your specific situation. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
A:AnswerThe Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (model FFUE2024AW) features four adjustable, full-width glass shelves. Unfortunately, specific dimensions for these shelves aren't provided in the available sources. For precise measurements, I recommend consulting us via Live Chat on our website or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
A:AnswerHi there, thank you for reaching out to us regarding your inquiry. The color available for this unit is carbon and regarding the door yet you can remove it so you can easily place it to your space.
- Jessica
A:AnswerHi there, thank you for reaching out regarding your concern. Adjust the temperature gradually: adjust
the knob in small increments, allowing the temperature to stabilize:
• For colder temperatures, adjust the knob toward Coldest.
• For warmer temperatures, adjust the knob toward Cold
- Jessica
