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  • QuestionIs there a replacement part for the microwave wave guard? Also how long before this has to be replaced on an average?

    Asked by Kate.

    • Answer Hi FACETS- The cardboard cover on the right top or side wall of the microwave interior is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. This part is not sold separately. Also, it is not possible to determine the product failure rate, lifespan , life expectancy, or life cycle of an appliance, even an approximate age. There are many variables involved, like: frequency of use, type of use, location of appliance (ex. high humidity; near the ocean; etc.), care, and maintenance. Thanks for choosing GE! SUE@GEA

      Answered by GE Answers

  • QuestionWould I be able to use the timer while the microwave is in use? Thanks.

    Asked by PLee31.

    • Answer Hello PLee31, Thank you for your question. I am happy to help. You can use the timer while the microwave is in use. We appreciate you checking with us. Lisa from GE Appliances.

      Answered by GE Answers

  • Questionwhat are the dimensions

    Asked by sherry.

    • Answer Hi Sherry- This is Sue at GE Appliances. Thanks for viewing our GE Series model JES1145SHSS! The approximate dimensions are as follows: (HxWxD) 12 in x 20 5/16 in x 15 5/8 in. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents (3" of clearance on both sides and the top and 1" clearance in the rear). See the following link for more details: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch!

      Answered by GE Answers

  • QuestionIs this microwave made in America? Where is this microwave made?

    Asked by Deb.

    • Answer Made in China

      Answered by Miki

  • QuestionDoes anybody know the measurements, front to back, of the feet? Thanks.

    Asked by Tony.

    • Answer The dimension from the back of the rear foot to the front of the front foot is 10 1/2 inches. The feet are 5/8 inch in diameter.

      Answered by bukialoha

  • QuestionPopcorn button doesn't pop all of popcorn like my old microwave. Please advise. Can't return but want to

    Asked by Lillian.

    • Answer Hi Lillian! Thanks for reaching out. Models with the timed popcorn function, such as your microwave, are pre-programmed at the factory for a specific time to cook the average package of microwave popcorn. The pre-program includes an option for regular and for lite. The regular function will cook slightly longer than lite. - If the popcorn is slightly overdone or undercooked, the cooking time can be adjusted up or down by twenty seconds. - Touch the Popcorn pad and then the "9" to add twenty seconds or touch the Popcorn pad and "1" to subtract twenty seconds. - For both types, the bag should be at least three ounces for proper operation of the popcorn pad. Do not use the popcorn pad if you are popping the smaller bag (1.75-ounce). Use the Time Cook function instead, and follow the instructions on the bag for selecting the correct time. We hope this helps! All the best. -Michael@GEA

      Answered by GE Answers

  • QuestionHow many watts?

    Asked by Phreedomm.

    • Answer Hi Phreedomm - Thanks for viewing GE Model JES1145SHSS! The cooking wattage is 950W (Electrical Ratings: Electrical Input 120V; Amperage 13.7; Watts 1580; Hertz 60Hz). Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionDoes this Microwave have A warning sound when the food timer is complete ?

    Asked by saddle.

    • Answer Hi saddle - Yes, Model JES1145SHS has an end-of-cycle signal. Also, Cooking Complete Reminder is a beep that occurs once every minute after the normal cooking cycle has ended. It is designed to remind you when the cooking time has completed. To terminate 'cooking complete reminder', touch Clear/Off or open the door. See MICROWAVE - COOKING COMPLETE REMINDER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22584 - Thanks for viewing GE! Sue

      Answered by GE Answers

  • QuestionIs the glass turntable removeable for cleaning?

    Asked by tena.

    • Answer Yes

      Answered by XiaoLii

  • QuestionDoes the control panel light up . Does the light come on when door is open

    Asked by E878.

    • Answer Hi E878- The control panel is not backlit. Also, the unit has an interior light that comes on when the door is opened and when it is cooking. Thanks for considering GE! SUE@GEA

      Answered by GE Answers

  • QuestionHow many amps does this draw from the outlet?

    Asked by W1950.

    • Answer Hi inquiringmind- Amperage = 13.7; Watts =1580 (Electrical Input - 120V). Requires a 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse. Thanks for choosing GE! SUE@GEA

      Answered by GE Answers

  • QuestionCan the clock display be turned off?

    Asked by Ryan.

    • Answer I never set the clock, and nothing displays, so I assume so.

      Answered by LeeLee

  • QuestionCan you cook popcorn in this, or is it not strong enough?

    Asked by Liz.

    • Answer Hi Liz- Yes, the popcorn pad provides a one-touch convenience cooking method. The bag should be at least three ounces for proper operation of the popcorn pad. Do not use the popcorn pad if you are popping the smaller bag (1.75-ounce). Use the Time Cook function instead, and follow the instructions on the bag for selecting the correct time. Hope this helps; Popcorn sounds yummy! Thanks Kaye@GE

      Answered by GE Answers

  • QuestionWhat is the wattage of this model? 900w?.

    Asked by Sidney.

    • Answer Hi Sidney- This is Sue at GE Appliances. Thanks for viewing! The microwave wattage is 950. Also, check out GE® 1.6 CU. FT. COUNTERTOP MICROWAVE OVEN JES1656SRSS (1150 Watts). Thanks for checking with us!

      Answered by GE Answers

  • QuestionDoes the unit "beep" (or make an audible noise) when the cooking is finished?

    Asked by SouthernSenior.

    • Answer Hi SouthernSenior- This is Sue at GE Appliances. Thanks for your interest! Yes, the Cooking Complete Reminder is a beep that occurs once every minute after the normal cooking cycle has ended. It is designed to remind you when the cooking time has completed. Begins 1 minute after the 'Cooking Complete Signal' This is different from the 'Cooking Complete Signal' which is 4 beeps heard only once and directly at the end of the cooking cycle. To terminate 'cooking complete reminder', touch Clear/Off or open the door. Thanks for checking with us!

      Answered by GE Answers

  • QuestionWhere is this microwave manufactured?

    Asked by Cinders.

    • Answer Hello. Thanks for reaching out to us! GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

      Answered by GE Answers

  • QuestionHow many watts? 1000

    Asked by Jenn.

    • Answer 950 watts

      Answered by JayDee

  • QuestionWhere is this oven made?

    Asked by Dick.

    • Answer Made in China.

      Answered by WorksGreat

  • Questionwhen the pizza, beverage, potatoe, etc button is pushed does the start button need to be pushed too, or does the microwave automotically start?

    Asked by Anonymous.

    • Answer Hello - great question! When using the popcorn, potato, beverage, etc. features, the Start/+30 Sec must also be pushed; the microwave will not automatically start after pressing a feature option. The reason for this is because you'll have multiple options after you hit a feature button - for example, when you select "Pizza," you'll have to opportunity to tell the microwave how many pieces you're heating up before letting it start. More information about this microwave's feature settings can be found on pages 9 and 10 of the owner's manual. We hope this helps! Be well, Kelsey@GEA

      Answered by GE Answers

  • QuestionI am replacing a GE microwave and it hung from the above cabinet. Does this microwave have hanging ability? Thanks

    Asked by 3000mom.

    • Answer Hi 3000mom, thanks for your question! The model that you've asked about here does not have a hanging kit available to it. However, we found two other models that do have hanging kits that we think you'll love. Model JEM3072SHSS and model PEM31SFSS use the following kit: JXA019K. We hope this helps! Happy shopping. -Michael@GEA

      Answered by GE Answers