“How long is each cycle? We put some clothes to wash for the first time but the cycle did not drain. The hose is installed correctly. It has the ability to drain because it did drain when I tried “drain and spin”. Unsure what’s going on with it…”
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This washing machine takes about 20 minutes longer to wash my clothes than my previous machine did. I’ve never timed the individual cycles, but it does still push water out all the way through the wash, rinse, and spin cycles on a normal wash
Sorry, there was a problem. Please try again later.Hello- We are happy to help provide some approximate cycle times. The ~Cottons/Whites/Colors/Bulky is 19-34 minutes. ~Permanent Press/Easy Care/ Casual 13-22 minutes, ~Delicates/Speed Wash 11-14 minutes, ~Quick Rinse/Rinse & Spin 7 minutes and ~Drain & Spin 8 minutes. If you use the Fabric Softener Option add 3.5 minutes to the cycle. We are sorry about the issues with your washer not draining. Please see the possible causes. If your washer is not draining, wait a few minutes. For many models, it is normal to have pauses between cycles of up to 3 minutes. If you have a manual dial for the wash cycle selection on the control panel, do not manually advance the dial/timer if it is pausing after agitation. If you advance the dial manually, you may miss the pump-out portion of the cycle. ~Drain hose or plumbing: Make sure the drain hose is not kinked or clogged. Make sure the washer is not trying to drain more than 8 feet higher than the floor. The maximum height most GE Appliances full size washers will pump is 8 feet from the floor; 5 feet for a compact or portable washer. Check your Installation Instructions for more details about drain height. The drain hose goes into a standpipe, drain or other household plumbing. Remove the drain hose and pour a quart of water into the standpipe or drain. If water will not drain, a plumber is recommended. ~Water sloshing sound: If no water is visible in the basket but you hear a "sloshing water" sound, the washer's balance ring is most likely making the sound. The balance ring is an enclosed plastic container partially filled with a saltwater (brine) solution that is attached to the inner clothes basket. It allows the basket to spin smoothly during an out-of-balance situation. This is a normal sound. If you continue to have issues, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
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