Questions & Answers

Name: GE - 4.5 cu ft Top Load Washer with Precise Fill, Deep Fill, Deep Clean and Deep Rinse - White
Brand: GE
SKU: 6325628
Price: 499.99 USD
Rating: 4.4 (3348 reviews)

GE - 4.5 cu ft Top Load Washer with Precise Fill, Deep Fill, Deep Clean and Deep Rinse - White

Model:: GTW465ASNWW; |
SKU:: 6325628

User rating, 4.4 out of 5 stars with 3348 reviews.

Highly rated by customers for:

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QuestionHow long does it take for a normal wash cycle
Asked 3 years ago by Lg.
- Answer Just did a load, took 40 minutes with extra rinse. Just an FYI, don't do sheets and towels together. Causes drum to be unbalanced and loud.
  Answered 3 years ago by Evita
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QuestionWhen you add softener will it work with any cycle besides deep fill?????
Asked 4 years ago by Mick.
- Answer yes... when the machine runs the spin cycle it will disperse the fabric softener.. which is all settings in wash mode..
  Answered 4 years ago by Russ
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QuestionCan I wash a King Size Comforter with this washer?
Asked 5 years ago by Barry.
- Answer You can wash a King Sized Comforter in this washer with no problems at all. It’s HUGE! I just got this washer a few weeks ago and it is FANTASTIC!!!
  Answered 5 years ago by Christy
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QuestionAre you able to keep the lid open while the water is filling up, i usually turn water on then as water is filling I add my detergent to disperse it in the water before adding clothes, I find if you put it in after clothes are in it stains my clothes?
Asked 5 years ago by Anonymous.
- Answer Yes you can it gives 3 short bursts of water to see what cycle it is on after that it starts filling then you can open the lid and add whatever you want
  Answered 5 years ago by Anonymity
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QuestionI purchased the GE Deep and Fill washer and my clothes have lint. I only wash house clothes, nothing heavy. How do I clean the lint trap if there's any?
Asked 5 years ago by Dee.
- Answer HI Dee - Thanks for checking with us! The washer does not have a lint filter that requires cleaning/maintenance. Setting the water level switch to a higher setting than needed will cause linting due to excessive movement of the clothes in the water. Mixing "lint producing" fabrics with "lint collecting" fabrics allows lint to transfer to other garments. Separate lint producers (flannel, cotton knits, terry towels) from lint collectors (fuzzy, brushed fabrics, synthetic blends. ex. corduroy, acrylic blankets, children's sleepwear). Separate dark colors from white and light-colored items. We suggest viewing the following link - LAUNDRY LINT CONCERNS AND SOLUTIONS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17430 - We hope this is helpful. Keep in touch at GEAppliances.com. Sue
  Answered 5 years ago by GE Answers
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QuestionWhen the appliance is delivered will they remove the old one?
Asked 5 years ago by Andrea.
- Answer I did not use that service, but saw a charge of $19.99 to remove old washer when I placed my order.
  Answered 5 years ago by CentralPA
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QuestionCan you use pods
Asked 6 years ago by Detergent.
- Answer Hi - Yes! As indicated on page 5 of the Owner's Manual: If using detergent packets (pods), add to the bottom of the wash basket before adding clothes. Thanks for choosing GE. Enjoy!
  Answered 6 years ago by GE Answers
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QuestionDoes this washer have a gentle cycle?
Asked 6 years ago by Soonergal.
- Answer Hi Soonergal - Yes, the washer has a Delicates wash cycle. Utilizes a unique “tri-pulse” extra gentle agitate profile and a low spin speed to provide special care to delicate fabrics. Pair with matching GE® 7.2 cu. ft. Capacity Electric Dryer GTD42EASJWW (Gas GTD42GASJWW). Thanks for choosing GE. We're excited to have you in the family! Sue
  Answered 6 years ago by GE Answers
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QuestionWhat does precise fill mean?
Asked 1 year ago by Rossi.
- Answer With praise fill you aadd your clothes to the washer, and close the lid. It spins and makes note of the weight of what you have placed in the washer. Then it locks and begins to fill with water. After a while the lid unlocks so you can open and add the correct amount of detergent you need.Close the lid and it will continue filling with water until the "precise" amount required . I found it confusing and only used this feature a few times. I understand they are phasing out of this type of option. I suppose it's good if you live in an area where yo have limits on water usage.
  Answered 1 year ago by EKnSTL
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QuestionDoes the soak only work for certain cycles? I chose a 15 minute soak on the speed cycle option and it passed over the soak and went straight to washing the clothes. Do you also have to choose it before you push start?
Asked 2 years ago by Kevin.
- Answer Make your choices before pushing start. I have used the soak option twice with no problem just be sure to make all your selections prior to starting. If you forget push and hold stop for 3 seconds and then make make your selections again.
  Answered 2 years ago by Satisfied
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QuestionOn this model washer gtw465 if the second rinse dial is set to off will the washer fill back up and agitate for rinse or will it be just a spray rinse?
Asked 3 years ago by Charles.
- Answer Hello- Thank you so much for your question. We are happy to help! In order to get a fill rinse you'd need to select the Deep Rinse and 2nd Rinse to have 2 fill rinses. If you don't select anything else the rinse would be a spray rinse. We hope this helps! If you have further questions, please feel free to reach out. We are happy to help! Joyce@GEA
  Answered 3 years ago by GE Answers
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QuestionMy unit is only 2 months old. Twice now I have found despite the water level being set to "max" when I start a load, the machine switched to the wash cycle but clothes on top were dry and not under water. Do I HAVE to use deep fill option for full loads?
Asked 3 years ago by USMCwife.
- Answer Hi there, and thanks for letting us know about this. We hate to hear you were concerned with clothes on the top remaining dry with a ‘Max’ fill; we regret any worry caused. We can advise the water not covering the top level of the clothes is normal, as the washer is a high efficiency unit and the water level may be a bit lower than on older models. The wash performance will not be negatively impacted. We can also advise the Max setting is designed to fill up the washer as much as a Full Deep Fill for the wash cycle. The Deep Fill feature is usually recommended for special case loads rather than everyday use. If it might be helpful, we have a section on Loading the washer on page 15 of the manual (which can be viewed on our GE website by looking up the model number and going to the product page). We hope this information is helpful. If you have any other questions or concerns, we are happy to offer assistance any time. Best wishes! -Sarah@GEA
  Answered 3 years ago by GE Answers
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QuestionIs it direct drive or belt driven?
Asked 3 years ago by Ricky.
- Answer Good day, Thank you for asking about this awesome washer machine. This machine is a belt and pulley driven system with no transmission. Thanks for choosing GE. Mike@GEA
  Answered 3 years ago by GE Answers
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Questionhow long are the power cords for each the washer AND dryer in this set? Are you able to request longer power cords if needed?
Asked 4 years ago by benny.
- Answer Hi Benny, these are great questions. The power cord for your washer is approximately 5 feet in length. The length of the power cord on a gas top load and front load dryers is 70". Also, longer power cords cannot be requested. We hope this is the information you needed to see. If you have any other questions, you can e-mail us using the Contact Us page on our website and a member of our team will be glad to help. - Guy@GEA
  Answered 4 years ago by GE Answers
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QuestionHI: I would like to soak at cold water temp with bleach and wash in hot water with soap. Is there a way for the soak cycle not to automatically go into a wash cycle Thank you!
Asked 4 years ago by Soak.
- Answer Hello and thank you for this excellent question. We are happy to help with this stupendous washer. A soak mode of up to 2 hours can be selected with the Auto Soak knob, during this mode, you can pause the unit to keep it from going on to the next cycle. We hope this helps. Please keep in touch! - JB
  Answered 4 years ago by GE Answers
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QuestionIs the washer basket free moving? Mine turns easily when not using and rocks. I just want to make sure that’s normal. Also it makes a lot of noise during wash cycle like it’s straining to work.
Asked 4 years ago by Buddy.
- Answer Hi Buddy, thanks for reaching out! It's normal for your wash basket to be free moving. This is how the unit is able to sense the clothing that you've placed in the basket. Normal sounds and noises made during the wash agitation cycle on top-load washers include: -Drumming: This noise is caused by air being pushed out of the basket towards the outer case. This causes the cabinet to move in and out which may sound like someone is beating on a drum. -Metal Clanking/Clicking: On models without a transmission, a metal clanking or clicking noise when the unit is going from agitate to spin is the mode shifter shifting from agitate to spin. When the machine is transitioning from agitate to spin, the gears that interlock the agitator and basket are engaging, so the basket and agitator will spin together. -Thumps/Bumps/Bangs/Rattles: These noises can be caused by improper installation such as, the shipping rod being left in, moving the washer without the shipping rod in place, or the washer not being leveled properly. We hope that this helps! Please let us know if you have any other questions or concerns. -Michael
  Answered 4 years ago by GE Answers
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QuestionCan the lid be open while the machine is filling?
Asked 4 years ago by Sherri.
- Answer Yes, you can but the water stops filling when opened. It resumes after a slight pause.
  Answered 4 years ago by JJJJ
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QuestionCan they also take the old washer away? If so what is the charge?
Asked 5 years ago by Ed.
- Answer Yes they do
  Answered 5 years ago by Jg1million
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QuestionAfter you put your clothes in with detergent and hit the "start" button, can the lid REMAIN OPEN while the water is filling the tub?
Asked 5 years ago by CAT143.
- Answer Hi Cat13 - Thanks for considering GE Model # GTW465ASNWW. The washer will fill with the lid up with water level selections Low, Medium, High, Max. The lid must be closed when Precise Fill is selected. Precise Fill senses the load and fills appropriately. Take a look at the following link- TOP-LOAD WASHERS - HOW TO FILL WITH LID UP: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38954 - We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
  Answered 5 years ago by GE Answers
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QuestionIs this washer electrical?
Asked 5 years ago by Angel46.
- Answer Yes
  Answered 5 years ago by Cheri2020
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Questions & Answers

GE - 4.5 cu ft Top Load Washer with Precise Fill, Deep Fill, Deep Clean and Deep Rinse - White

Q: QuestionHow long does it take for a normal wash cycle

Q: QuestionWhen you add softener will it work with any cycle besides deep fill?????

Q: QuestionCan I wash a King Size Comforter with this washer?

Q: QuestionAre you able to keep the lid open while the water is filling up, i usually turn water on then as water is filling I add my detergent to disperse it in the water before adding clothes, I find if you put it in after clothes are in it stains my clothes?

Q: QuestionI purchased the GE Deep and Fill washer and my clothes have lint. I only wash house clothes, nothing heavy. How do I clean the lint trap if there's any?

Q: QuestionWhen the appliance is delivered will they remove the old one?

Q: QuestionCan you use pods

Q: QuestionDoes this washer have a gentle cycle?

Q: QuestionWhat does precise fill mean?

Q: QuestionDoes the soak only work for certain cycles? I chose a 15 minute soak on the speed cycle option and it passed over the soak and went straight to washing the clothes. Do you also have to choose it before you push start?

Q: QuestionOn this model washer gtw465 if the second rinse dial is set to off will the washer fill back up and agitate for rinse or will it be just a spray rinse?

Q: QuestionMy unit is only 2 months old. Twice now I have found despite the water level being set to "max" when I start a load, the machine switched to the wash cycle but clothes on top were dry and not under water. Do I HAVE to use deep fill option for full loads?

Q: QuestionIs it direct drive or belt driven?

Q: Questionhow long are the power cords for each the washer AND dryer in this set? Are you able to request longer power cords if needed?

Q: QuestionHI: I would like to soak at cold water temp with bleach and wash in hot water with soap. Is there a way for the soak cycle not to automatically go into a wash cycle Thank you!

Q: QuestionIs the washer basket free moving? Mine turns easily when not using and rocks. I just want to make sure that’s normal. Also it makes a lot of noise during wash cycle like it’s straining to work.

Q: QuestionCan the lid be open while the machine is filling?

Q: QuestionCan they also take the old washer away? If so what is the charge?

Q: QuestionAfter you put your clothes in with detergent and hit the "start" button, can the lid REMAIN OPEN while the water is filling the tub?

Q: QuestionIs this washer electrical?

Top-rated top-loading washers

QuestionHow long does it take for a normal wash cycle

QuestionWhen you add softener will it work with any cycle besides deep fill?????

QuestionCan I wash a King Size Comforter with this washer?

QuestionAre you able to keep the lid open while the water is filling up, i usually turn water on then as water is filling I add my detergent to disperse it in the water before adding clothes, I find if you put it in after clothes are in it stains my clothes?

QuestionI purchased the GE Deep and Fill washer and my clothes have lint. I only wash house clothes, nothing heavy. How do I clean the lint trap if there's any?

QuestionWhen the appliance is delivered will they remove the old one?

QuestionCan you use pods

QuestionDoes this washer have a gentle cycle?

QuestionWhat does precise fill mean?

QuestionDoes the soak only work for certain cycles? I chose a 15 minute soak on the speed cycle option and it passed over the soak and went straight to washing the clothes. Do you also have to choose it before you push start?

QuestionOn this model washer gtw465 if the second rinse dial is set to off will the washer fill back up and agitate for rinse or will it be just a spray rinse?

QuestionMy unit is only 2 months old. Twice now I have found despite the water level being set to "max" when I start a load, the machine switched to the wash cycle but clothes on top were dry and not under water. Do I HAVE to use deep fill option for full loads?

QuestionIs it direct drive or belt driven?

Questionhow long are the power cords for each the washer AND dryer in this set? Are you able to request longer power cords if needed?

QuestionHI: I would like to soak at cold water temp with bleach and wash in hot water with soap. Is there a way for the soak cycle not to automatically go into a wash cycle Thank you!

QuestionIs the washer basket free moving? Mine turns easily when not using and rocks. I just want to make sure that’s normal. Also it makes a lot of noise during wash cycle like it’s straining to work.

QuestionCan the lid be open while the machine is filling?

QuestionCan they also take the old washer away? If so what is the charge?

QuestionAfter you put your clothes in with detergent and hit the "start" button, can the lid REMAIN OPEN while the water is filling the tub?

QuestionIs this washer electrical?